Public Tickets
John Johnson
No Demo ContentClosed
Get Started with the Theme
Updated June 16, 2023 at 11:49pm
8
Most recent comment from Max:You are welcome
Sam
CTA Button Not Showing Up with Shortcode PlayerClosed
MP3 Audio Player Plugin
Updated June 16, 2023 at 4:20pm
9
Most recent comment from Sam:Great, thanks for working that out.
Claus-Dieter Jassharan
Chapters and TimestampClosed
MP3 Audio Player Plugin
Updated June 16, 2023 at 2:15pm
2
Most recent comment from Max:See documentation here https://sonaar.io/docs/add-audio-player-with-shortcode/#h-chapters-textual-play-shortcode
mike
progress bar not showing on widgetClosed
MP3 Audio Player Plugin
Updated June 16, 2023 at 2:26am
3
Most recent comment from mike:You're right. I delted my "album" CPT and created a new CPT for my albums called "music-album"That seem to do the trick.thanks for your help!
mike
Essential Grid - Podcast showsClosed
General Help on the Theme
Updated June 16, 2023 at 2:17am
3
Most recent comment from mike:Ok. I'll give that a shot.Thanks!
Senti-Ente
log error, installind theme demoClosed
Troubleshooting the Theme
Updated June 15, 2023 at 3:41pm
7
Most recent comment from Senti-Ente:I have found the answer, it was on elementor, responsive, hide on desktop
Billy Roberson
Optional TagsClosed
MP3 Audio Player Plugin
Updated June 14, 2023 at 2:40pm
16
Most recent comment from Billy Roberson:Excellent—thank you Max! I will try adding the BPM field later today. BTW, I was able to start adding tags as well…working great now. Will also try to manually delete those orphan songs as we ...
Constant
Problem with my websiteClosed
Get Started with the Theme
Updated June 13, 2023 at 3:15pm
2
Most recent comment from Max:Hi,We are only the theme developer, we don't host anything on our side.I recommend you contact OVH for hosting support.
Andrew
Podcast FeedClosed
Podcast Help on the Theme
Updated June 13, 2023 at 2:56pm
4
Most recent comment from Max:Hi,Sure I can refund.Perhaps youd like to give a try to our Mp3 Audio Player Pro which is very easy to use and offer much more flexibility and options. See quick video I have recorded to show you how ...
Danny
Video List SortClosed
General Help on the Theme
Updated June 13, 2023 at 12:47pm
4
Most recent comment from Alexandre Dubois:You are welcome
Murtaza
About images resolutionClosed
Troubleshooting the Theme
Updated June 12, 2023 at 8:38pm
2
Most recent comment from Alexandre Dubois:Hi,Please try this, Go to wp-admin>theme options>custom css/jsAnd add this code in the custom js field (not the css field)var sr_image = $('.iron_podcast_player .sonaar-Artwort-box .album-art im ...
Jean-François
Installing MP3 Audio Player ProClosed
MP3 Audio Player Plugin
Updated June 12, 2023 at 2:21pm
3
Most recent comment from Max:Hi JF,good job for activating the features. Actually, you just had to activate the Flex Containers to make the templates import seamlessly.We have also updated our documentation according to your inp ...
Ariful
Views CountClosed
MP3 Audio Player Plugin
Updated June 12, 2023 at 1:45pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
mike
Podcast Archive WidgetClosed
Podcast Help on the Theme
Updated June 12, 2023 at 1:27pm
2
Most recent comment from Max:Hi,With the MP3 Audio Player Pro, we don't have the exact same theme's widget. But you can something very very similar by using the Elementor Loop Builder (Elementor Pro feature). Learn mor ...
Nicholas Griffin
Accessing API data for Downloads/StreamsClosed
MP3 Audio Player Plugin
Updated June 9, 2023 at 12:52pm
4
Most recent comment from Max:Yes