Public Tickets
Hardik Purohit
not found licence key for demo importClosed
Troubleshooting the Theme
Updated July 26, 2023 at 4:05am
6
Most recent comment from Hardik Purohit:thanks a lot
Isaac
configuring social iconsClosed
General Help on the Theme
Updated July 26, 2023 at 12:52am
2
Most recent comment from Isaac:Please close, i found it. Thanks!
Steven
about Lyrics/Karaoke file (.ttml)Closed
MP3 Audio Player Plugin
Updated July 24, 2023 at 2:36pm
2
Most recent comment from Alexandre Dubois:Hi Steven, Yes this option should work. May I have a login credential to the wp-admin and the url where the karaoke mode should be visible?
Matthew
Disabling plugin on mobileClosed
MP3 Audio Player Plugin
Updated July 23, 2023 at 1:06pm
4
Most recent comment from Max:Unfortunately I have not tested this solution at all, feel free to modify the theme files as you wish, but this type of customization is beyond the scope of our free support I'm afraid.
Myles
Using Music and Podcast Website TypesClosed
MP3 Audio Player Plugin
Updated July 23, 2023 at 1:03pm
2
Most recent comment from Max:Hi,the Website Type options (music, podcast, radio), are only used for admin to see the labels in the dashboard renamed according to the type of website he is building. If you want to create a music a ...
Tako van Gaalen
Remove the sticky social icons on homepageClosed
Get Started with the Theme
Updated July 21, 2023 at 7:45pm
5
Most recent comment from Tako van Gaalen:That worked. Thank you!
Lukas
Move mouse to see Play ButtonClosed
MP3 Audio Player Plugin
Updated July 20, 2023 at 8:20am
7
Most recent comment from Lukas:Yeah, strange. Again. Thanks for helping out again. Very fast as always :)
Julian
Display time on mobile playerClosed
MP3 Audio Player Plugin
Updated July 19, 2023 at 1:08pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
hugo dewasmes
artist grid / alphabetical orderClosed
General Help on the Theme
Updated July 18, 2023 at 11:08pm
3
Most recent comment from hugo dewasmes:Thanks Max... I'll try this order but I'm not sure it's possible...
Michael Ghelfi
Weird titles and no buy buttonClosed
Troubleshooting the Theme
Updated July 17, 2023 at 5:33pm
11
Most recent comment from Michael Ghelfi:Thank you, we will try.
Jeff
Songs missing from mp3 playerClosed
MP3 Audio Player Plugin
Updated July 17, 2023 at 1:59pm
2
Most recent comment from Max:Hello Jeff,please read this article: https://sonaar.ticksy.com//ticket/3137000/
Rodrigo
Problem with Continuous Player when switching between icecast stream and audio fileClosed
MP3 Audio Player Plugin
Updated July 17, 2023 at 1:52pm
5
Most recent comment from Alexandre Dubois:Hi Rodrigo, Sorry for the wait, we dont work during weekend. And thanks for all the investigation you did. The load sonaar scripts on every pages is usefull when we want to call the sticky player wit ...
Fausto Caceres
sticky player / radio streamClosed
MP3 Audio Player Plugin
Updated July 15, 2023 at 11:52pm
3
Most recent comment from Fausto Caceres:I see. Thank you. I will try that.
HAMILTON
How Can I add my Radio URL Streaming in Player SonaarClosed
MP3 Audio Player Plugin
Updated July 14, 2023 at 8:18pm
6
Most recent comment from Alexandre Dubois:Hi Hamilton, Please update first Sonaar MP3 Player and Sonaar MP3 Player Pro.
Hollow
Removing a section of the lightboxClosed
MP3 Audio Player Plugin
Updated July 14, 2023 at 2:21pm
2
Most recent comment from Max:Hi,The only way is to do this with custom CSS. Please note that providing custom CSS to customize your website is beyond the scope of our free support. For this, we have a customization service that ...