Okay

Public Tickets

GertJan van Schuppen Extra small item above menuClosed General Help on the Theme   Updated May 24, 2023 at 11:13am   2 Most recent comment from GertJan van Schuppen:Oops think I found.. I am using Classic menu in menu type.Think I have to put this to Elementor header? And create my own menu.. and there I can put an extra item above my main menu?Am I right?And i ... DJSmile Player not loadingClosed MP3 Audio Player Plugin   Updated May 23, 2023 at 3:35pm   4 Most recent comment from Alexandre Dubois:The issue is caused by a conglict with the SiteGround Optimizer plugin and the ajax navigation Adam Have a different menu on artist pages than the main menuClosed General Help on the Theme   Updated May 23, 2023 at 2:14pm   2 Most recent comment from Alexandre Dubois:Hi Adam,Yes you can select a specific header in the post option ANDREAS PAPADAKIS OPTIONS FOR SONAAR THEMEClosed General Help on the Theme   Updated May 23, 2023 at 1:55am   2 Most recent comment from Max:Hi there,1) We dont have a feature to show the metadata of shoutcast I'm afraid.2) We don't have an option for fade-out/fade-in audio track. this effect should be implemented directly in you ... Arjun hosting optionsClosed General Help on the Theme   Updated May 22, 2023 at 1:37pm   2 Most recent comment from Max:Hello Arjun,Yes its ok to use hostinger for hosting, however, its not the best nor the fastest.I strongly recommend CloudWays as one of the best Web hosting in the world right now. It's a very go ... Johnny Burke Posts not showing on Transcripts pageClosed General Help on the Theme   Updated May 22, 2023 at 1:34pm   2 Most recent comment from Max:You had a page limitation set to 5 here: https://drops.sonaar.io/i/t7d1kjPlease note that this widget is an Elementor Pro widget and its not part of our theme. We cant provide support for this party ... Freddy My license key isn't workingClosed Troubleshooting the Theme   Updated May 20, 2023 at 10:28pm   2 Most recent comment from Max:Please make sure that you use our latest theme version. We have fixed this issue in the last theme update.  For this particular update, you will need to update your theme manually. Here is the change ... Ariful CommentClosed MP3 Audio Player Plugin   Updated May 20, 2023 at 4:56pm   2 Most recent comment from Max:Hi Which comment section are you referring to? Can you elaborate on the issue you have?  Arjun Initial setup costClosed General Help on the Theme   Updated May 18, 2023 at 2:07pm   2 Most recent comment from Max:Hi Arjun,Thanks for reaching out. I have just modified our Rebith product page here https://sonaar.io/theme/rebirth-elementor-kit/ and I have added the setup cost at the end of the page (under Requ ... grant thompson IOS compatibilityClosed MP3 Audio Player Plugin   Updated May 18, 2023 at 12:44pm   2 Most recent comment from Max:Hello Grant,It should be compatible with iOS 15 and higher. We try to make our player the most cross-browser compatible we can.The player is compatible with the new GA4. (Google Universal Analytics is ... rickstephenrick May download remotely hosted MP3Closed MP3 Audio Player Plugin   Updated May 18, 2023 at 12:41pm   4 Most recent comment from Max:Hi Rick,yes its possibe on Mac as well. see screenshot: https://drops.sonaar.io/i/XdHbgV Ivan Page not refreshing imagesClosed Troubleshooting the Theme   Updated May 18, 2023 at 1:16am   3 Most recent comment from Emiliano Braulio:Hey, I spoke with my web host and they fixed the SSL problem, now I could activate it without a problemAll good now, thanks Jordon Cheung iOS safari lock screen artwork displayClosed MP3 Audio Player Plugin   Updated May 17, 2023 at 11:39pm   6 Most recent comment from Max:Yes absolutely  Johnny Burke header/ menus issueClosed General Help on the Theme   Updated May 17, 2023 at 2:56pm   31 Most recent comment from Johnny Burke:Ok, everything seems be loading correctly- thanks Max Pace Ventura Upload fontsClosed General Help on the Theme   Updated May 17, 2023 at 2:01pm   2 Most recent comment from Alexandre Dubois:Hello Pace, Adding custom font is a bit beyond the scope of our support, but we have done an article about this, I  hope this will be helpful.https://sonaar.io/docs/how-to-add-custom-font-and-typogr ...