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Public Tickets

Andrew Podcast FeedClosed Podcast Help on the Theme   Updated June 13, 2023 at 2:56pm   4 Most recent comment from Max:Hi,Sure I can refund.Perhaps youd like to give a try to our Mp3 Audio Player Pro which is very easy to use and offer much more flexibility and options. See quick video I have recorded to show you how ... Danny Video List SortClosed General Help on the Theme   Updated June 13, 2023 at 12:47pm   4 Most recent comment from Alexandre Dubois:You are welcome Murtaza About images resolutionClosed Troubleshooting the Theme   Updated June 12, 2023 at 8:38pm   2 Most recent comment from Alexandre Dubois:Hi,Please try this, Go to wp-admin>theme options>custom css/jsAnd add this code in the custom js field (not the css field)var sr_image = $('.iron_podcast_player .sonaar-Artwort-box .album-art im ... Jean-François Installing MP3 Audio Player ProClosed MP3 Audio Player Plugin   Updated June 12, 2023 at 2:21pm   3 Most recent comment from Max:Hi JF,good job for activating the features. Actually, you just had to activate the Flex Containers to make the templates import seamlessly.We have also updated our documentation according to your inp ... Ariful Views CountClosed MP3 Audio Player Plugin   Updated June 12, 2023 at 1:45pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... mike Podcast Archive WidgetClosed Podcast Help on the Theme   Updated June 12, 2023 at 1:27pm   2 Most recent comment from Max:Hi,With the MP3 Audio Player Pro, we don't have the exact same theme's widget. But you can something very very similar by using the Elementor Loop Builder (Elementor Pro feature). Learn mor ... Nicholas Griffin Accessing API data for Downloads/StreamsClosed MP3 Audio Player Plugin   Updated June 9, 2023 at 12:52pm   4 Most recent comment from Max:Yes mike Advanced Custom Field Pro PluginClosed Troubleshooting the Theme   Updated June 8, 2023 at 5:53pm   7 Most recent comment from mike:Fantastic.Looks like it's working.Thanks for your help! mike Seperate podcast feedsClosed Podcast Help on the Theme   Updated June 8, 2023 at 5:05pm   9 Most recent comment from mike:Ok. Thanks! [email protected] Insalling wordpressClosed General Help on the Theme   Updated June 8, 2023 at 4:51pm   5 Most recent comment from Max:Hi,I have installed the theme : https://hootenannies.co.uk/Enjoy! Peter Vantine Demo content won't installClosed Troubleshooting the Theme   Updated June 8, 2023 at 4:43pm   2 Most recent comment from Max:Hi,Please read this article : https://sonaar.io/docs/woocommerce-error-unable-to-insert-download-log-entry-in-database/ Jacques Siboni No display of tracksClosed MP3 Audio Player Plugin   Updated June 8, 2023 at 4:40pm   2 Most recent comment from Max:Hi Jacques,Could you please provide me access to your wp-admin and I will gladly check the issue you have. mike Importing TemplatesClosed MP3 Audio Player Plugin   Updated June 8, 2023 at 12:22am   2 Most recent comment from Max:Hi, You need to enable Flex container first. Go to wp-admin > Elementor > Settings > Advanced and activate Flex Container. Once it's activated, it will work.  Arthur Help with the PlayerClosed General Help on the Theme   Updated June 7, 2023 at 6:52pm   8 Most recent comment from Max:Something similar like this site: https://templates.sonaar.io/audience/See screenshot https://drops.sonaar.io/i/ZIdZ4gThis use an Elementor Popup (built with Elementor Pro). When clicking the secti ... mike remove logo animation on hoverClosed General Help on the Theme   Updated June 7, 2023 at 6:17pm   3 Most recent comment from mike:That worked.Thank you!