Public Tickets
Jacques Siboni
No display of tracksClosed
MP3 Audio Player Plugin
Updated June 8, 2023 at 4:40pm
2
Most recent comment from Max:Hi Jacques,Could you please provide me access to your wp-admin and I will gladly check the issue you have.
mike
Importing TemplatesClosed
MP3 Audio Player Plugin
Updated June 8, 2023 at 12:22am
2
Most recent comment from Max:Hi, You need to enable Flex container first. Go to wp-admin > Elementor > Settings > Advanced and activate Flex Container. Once it's activated, it will work.
Arthur
Help with the PlayerClosed
General Help on the Theme
Updated June 7, 2023 at 6:52pm
8
Most recent comment from Max:Something similar like this site: https://templates.sonaar.io/audience/See screenshot https://drops.sonaar.io/i/ZIdZ4gThis use an Elementor Popup (built with Elementor Pro). When clicking the secti ...
mike
remove logo animation on hoverClosed
General Help on the Theme
Updated June 7, 2023 at 6:17pm
3
Most recent comment from mike:That worked.Thank you!
mike
Editing Archive PagesClosed
General Help on the Theme
Updated June 7, 2023 at 5:33pm
2
Most recent comment from Max:Yes our theme is compatible with Elementor Pro. its the best way to edit/design your archive pages.
Rixer Records
Limit Per PageClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 4:05am
9
Most recent comment from Max:You are welcome
mattia
Get track infosClosed
MP3 Audio Player Plugin
Updated June 6, 2023 at 9:40pm
4
Most recent comment from Max:Hi,Pro version is required to get support to guide you in the right direction. You can purchase your license here: https://sonaar.io/mp3-audio-player-pro/pricing
Grant Holmes
Critical site failureClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 9:31pm
8
Most recent comment from Grant Holmes:Confirming all is well- now working fine. Thanks Max!Feel free to close thisGrant
hopeton
How to Customize Headers for Mobile Devices in WordPressClosed
General Help on the Theme
Updated June 6, 2023 at 2:14pm
4
Most recent comment from Alexandre Dubois:You are welcome
Mansoor
song titlesClosed
MP3 Audio Player Plugin
Updated June 5, 2023 at 8:40pm
5
Most recent comment from Max:the json you specify is not reachable: https://securentg.com/api/nowplaying_static/station_877.json thats why it does not work
Daniel
Reports track user listening?Closed
MP3 Audio Player Plugin
Updated June 2, 2023 at 4:22pm
2
Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article
Adeviye
on pro version wp login problamClosed
MP3 Audio Player Plugin
Updated June 2, 2023 at 2:18pm
2
Most recent comment from Max:Hi,we have replied you on Facebook messenger.
James
Playlist postsClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 5:28pm
10
Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim
Cameron
Changing to color of the Preview License buttonClosed
Troubleshooting the Theme
Updated June 1, 2023 at 2:41pm
3
Most recent comment from Max:Great Cameron !If you have additional questions. let me know
Access Lab
Template for podcast episodeClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 1:45pm
7
Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ...