Public Tickets
Rick Mazur
php 8 causing errorsClosed
Troubleshooting the Theme
Updated June 30, 2023 at 8:09pm
3
Most recent comment from Rick Mazur:no i was using 8.1 and went to 8.0 neither worked so i went back to 7
BudoNL
Slider Revolution vulnerabilityClosed
Troubleshooting the Theme
Updated June 30, 2023 at 6:06pm
4
Most recent comment from Alexandre Dubois:Hi, You dont have to be worried. As we can see on the changelog, the only security fix they did since 6.6.12 is minor. It is about "Improved security for manual imports". This security issue only b ...
Arjun
How critical is MP3 player for rebirth themeClosed
MP3 Audio Player Plugin
Updated June 30, 2023 at 4:16am
4
Most recent comment from Max:Hi,You can try the free player but you won't be able to customize the player look and feel with elementor. You won't be able to add a buy now button for your track. You won't be able to ...
Mauro Corbani
wordpress errorClosed
MP3 Audio Player Plugin
Updated June 29, 2023 at 9:36pm
3
Most recent comment from Mauro Corbani:It is working. Thanks
Jan
Feauture RequestClosed
Troubleshooting the Theme
Updated June 29, 2023 at 11:27am
8
Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our Sonaar product 5 Stars, just to help me spread the word. It's my litt ...
James Flowers
Error log error with ACF add-onClosed
Troubleshooting the Theme
Updated June 28, 2023 at 2:24pm
9
Most recent comment from James Flowers:Alright. Appreciate your help.
nicholas burton
theme wont installClosed
Troubleshooting the Theme
Updated June 27, 2023 at 1:22am
4
Most recent comment from Max:Please read this article https://sonaar.io/docs/when-installing-the-sonaar-theme-it-says-are-you-sure-you-want-to-do-this-the-link-you-followed-has-expired/
Senti-Ente
Main BackgroundClosed
Troubleshooting the Theme
Updated June 26, 2023 at 2:40pm
3
Most recent comment from Senti-Ente:hi, it was a cache issue from my browser... is all right now.
Senti-Ente
Audioplayer color on mobile phoneClosed
Troubleshooting the Theme
Updated June 26, 2023 at 2:37pm
5
Most recent comment from Senti-Ente:hi, thank you... that was, now all is correct... background also was a cache issue
Jason McDonald
Pre-Sales QuestionClosed
MP3 Audio Player Plugin
Updated June 26, 2023 at 2:06pm
2
Most recent comment from Max:Hi,you can create unlimited number of players..so perhaps you can create 5-6 pages for each country, and have 1 player on each of these page. Then, you can create a menu so people can choose which pa ...
Billy Roberson
Pagination Options and Menu DisplayClosed
MP3 Audio Player Plugin
Updated June 23, 2023 at 3:47pm
8
Most recent comment from Alexandre Dubois:Yes it is
Zephan Hwang
Download call to actionClosed
MP3 Audio Player Plugin
Updated June 23, 2023 at 3:44pm
2
Most recent comment from Alexandre Dubois:Hi Zephan, When the Download icon is selected and the link url links to a file, the call to action will be automatically a download button. https://drops.sonaar.io/i/iH1nKMYou can also through the ...
Senti-Ente
Reeplace Slider Revolution images on home created with elementorClosed
General Help on the Theme
Updated June 23, 2023 at 1:45pm
8
Most recent comment from Alexandre Dubois:Hi,Sorry if I misunderstand you, I though you asking to set a slider as the background. We cant set a slider as an elementor SECTION background.
Bas Schilperoord
License keeps expiring despite having the latest version of the pluginClosed
Troubleshooting the Theme
Updated June 22, 2023 at 8:11pm
8
Most recent comment from Bas Schilperoord:Hi Max,
I might rebuild the site if necesssary, hopefully it was a domain issue indeed. I also wondered about the same. We'll see! Still thanks for your help.
It is really a weird issue I also ca ...
Monique
Download TrackingClosed
MP3 Audio Player Plugin
Updated June 22, 2023 at 1:39pm
4
Most recent comment from Max:Hi,We cannot pass personally identifiable info on Google Analytics. For this, you will need to develop a custom script. You need to be cautious because of privacy regulations like GDPR, CCPA, etc. Pa ...