Public Tickets
mike
Editing Archive PagesClosed
General Help on the Theme
Updated June 7, 2023 at 5:33pm
2
Most recent comment from Max:Yes our theme is compatible with Elementor Pro. its the best way to edit/design your archive pages.
Rixer Records
Limit Per PageClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 4:05am
9
Most recent comment from Max:You are welcome
mattia
Get track infosClosed
MP3 Audio Player Plugin
Updated June 6, 2023 at 9:40pm
4
Most recent comment from Max:Hi,Pro version is required to get support to guide you in the right direction. You can purchase your license here: https://sonaar.io/mp3-audio-player-pro/pricing
Grant Holmes
Critical site failureClosed
MP3 Audio Player Plugin
Updated June 7, 2023 at 9:31pm
8
Most recent comment from Grant Holmes:Confirming all is well- now working fine. Thanks Max!Feel free to close thisGrant
hopeton
How to Customize Headers for Mobile Devices in WordPressClosed
General Help on the Theme
Updated June 6, 2023 at 2:14pm
4
Most recent comment from Alexandre Dubois:You are welcome
Mansoor
song titlesClosed
MP3 Audio Player Plugin
Updated June 5, 2023 at 8:40pm
5
Most recent comment from Max:the json you specify is not reachable: https://securentg.com/api/nowplaying_static/station_877.json thats why it does not work
Daniel
Reports track user listening?Closed
MP3 Audio Player Plugin
Updated June 2, 2023 at 4:22pm
2
Most recent comment from Max:Hi, The statistic about the users will be the one provided by Google Analytics. More info here https://support.google.com/analytics/answer/6339208?hl=en#zippy=%2Cin-this-article
Adeviye
on pro version wp login problamClosed
MP3 Audio Player Plugin
Updated June 2, 2023 at 2:18pm
2
Most recent comment from Max:Hi,we have replied you on Facebook messenger.
James
Playlist postsClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 5:28pm
10
Most recent comment from James:Thanks for the guidance Max. We can close the ticket. Best,Jim
Cameron
Changing to color of the Preview License buttonClosed
Troubleshooting the Theme
Updated June 1, 2023 at 2:41pm
3
Most recent comment from Max:Great Cameron !If you have additional questions. let me know
Access Lab
Template for podcast episodeClosed
MP3 Audio Player Plugin
Updated June 1, 2023 at 1:45pm
7
Most recent comment from Alexandre Dubois:Hi, 1) You can change the heading through the shortcode setting. Please try this. Go to wp-admin>mp3 player>settings>widget player>single post settingAnd enable the "Use Advanced Player Shortcode f ...
Quentin
Podcast Player Settings Number of PodcastClosed
General Help on the Theme
Updated May 31, 2023 at 6:29pm
4
Most recent comment from Quentin:I found a solution for the client, he goes to the list of podcasts, he retrieves ID and modifies it in the select for old Podcasts that would not go up in the list, that suits him thank you
Mark Hinson
Player with SearchClosed
General Help on the Theme
Updated May 29, 2023 at 6:18pm
4
Most recent comment from Max:HiSpotify and SoundCloud licensing agreements to restrict the playback of its tracks on other audio players, including third-party web players like MP3 Audio Player Pro.
They want to maintain control ...
rickstephenrick May
image formatClosed
MP3 Audio Player Plugin
Updated May 29, 2023 at 4:18pm
2
Most recent comment from Max:Hi,its recommend you upload square image in JPG format 600px x 600px.png files are very heavy because its not a compressed format.
Arthur
Mp3 Audio Player WidgetClosed
MP3 Audio Player Plugin
Updated May 27, 2023 at 5:44pm
5
Most recent comment from Max:Hi, Perhaps I recommend you to hire a freelance developer than a web agency(like us). Our hourly rate is $80 while you can find freelancer for about $20 to $30/hour.