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Public Tickets

Senti-Ente log error, installind theme demoClosed Troubleshooting the Theme   Updated June 15, 2023 at 3:41pm   7 Most recent comment from Senti-Ente:I have found the answer, it was on elementor, responsive, hide on desktop Billy Roberson Optional TagsClosed MP3 Audio Player Plugin   Updated June 14, 2023 at 2:40pm   16 Most recent comment from Billy Roberson:Excellent—thank you Max!  I will try adding the BPM field later today. BTW, I was able to start adding tags as well…working great now.  Will also try to manually delete those orphan songs as we ... Constant Problem with my websiteClosed Get Started with the Theme   Updated June 13, 2023 at 3:15pm   2 Most recent comment from Max:Hi,We are only the theme developer, we don't host anything on our side.I recommend you contact OVH for hosting support. Andrew Podcast FeedClosed Podcast Help on the Theme   Updated June 13, 2023 at 2:56pm   4 Most recent comment from Max:Hi,Sure I can refund.Perhaps youd like to give a try to our Mp3 Audio Player Pro which is very easy to use and offer much more flexibility and options. See quick video I have recorded to show you how ... Danny Video List SortClosed General Help on the Theme   Updated June 13, 2023 at 12:47pm   4 Most recent comment from Alexandre Dubois:You are welcome Murtaza About images resolutionClosed Troubleshooting the Theme   Updated June 12, 2023 at 8:38pm   2 Most recent comment from Alexandre Dubois:Hi,Please try this, Go to wp-admin>theme options>custom css/jsAnd add this code in the custom js field (not the css field)var sr_image = $('.iron_podcast_player .sonaar-Artwort-box .album-art im ... Jean-François Installing MP3 Audio Player ProClosed MP3 Audio Player Plugin   Updated June 12, 2023 at 2:21pm   3 Most recent comment from Max:Hi JF,good job for activating the features. Actually, you just had to activate the Flex Containers to make the templates import seamlessly.We have also updated our documentation according to your inp ... Ariful Views CountClosed MP3 Audio Player Plugin   Updated June 12, 2023 at 1:45pm   2 Most recent comment from Max:Hi,  Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can ... mike Podcast Archive WidgetClosed Podcast Help on the Theme   Updated June 12, 2023 at 1:27pm   2 Most recent comment from Max:Hi,With the MP3 Audio Player Pro, we don't have the exact same theme's widget. But you can something very very similar by using the Elementor Loop Builder (Elementor Pro feature). Learn mor ... Nicholas Griffin Accessing API data for Downloads/StreamsClosed MP3 Audio Player Plugin   Updated June 9, 2023 at 12:52pm   4 Most recent comment from Max:Yes mike Advanced Custom Field Pro PluginClosed Troubleshooting the Theme   Updated June 8, 2023 at 5:53pm   7 Most recent comment from mike:Fantastic.Looks like it's working.Thanks for your help! mike Seperate podcast feedsClosed Podcast Help on the Theme   Updated June 8, 2023 at 5:05pm   9 Most recent comment from mike:Ok. Thanks! [email protected] Insalling wordpressClosed General Help on the Theme   Updated June 8, 2023 at 4:51pm   5 Most recent comment from Max:Hi,I have installed the theme : https://hootenannies.co.uk/Enjoy! Peter Vantine Demo content won't installClosed Troubleshooting the Theme   Updated June 8, 2023 at 4:43pm   2 Most recent comment from Max:Hi,Please read this article : https://sonaar.io/docs/woocommerce-error-unable-to-insert-download-log-entry-in-database/ Jacques Siboni No display of tracksClosed MP3 Audio Player Plugin   Updated June 8, 2023 at 4:40pm   2 Most recent comment from Max:Hi Jacques,Could you please provide me access to your wp-admin and I will gladly check the issue you have.