Public Tickets
Samuel essien
Elementor Canvas PageClosed
General Help on the Theme
Updated May 1, 2023 at 2:51pm
2
Most recent comment from Alexandre Dubois:Hi Samuel,The template selector should be here in the page attibute above the parent page field.
Walter
ACF repeaterClosed
MP3 Audio Player Plugin
Updated May 1, 2023 at 1:47pm
10
Most recent comment from Max:Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can consid ...
sebastien
problem with playlistClosed
MP3 Audio Player Plugin
Updated May 1, 2023 at 3:57am
3
Most recent comment from sebastien:thank you
Jack
Missing ContentClosed
Troubleshooting the Theme
Updated April 30, 2023 at 6:27pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
David Arkenstone
fixingClosed
Troubleshooting the Theme
Updated April 28, 2023 at 12:54am
40
Most recent comment from Max:Yes sure. Do you absolutely need elementor pro activated?
Evan Stewart
Change the look of the license popupClosed
General Help on the Theme
Updated April 27, 2023 at 8:08pm
2
Most recent comment from Max:Hi,
you can change the colors here: https://drops.sonaar.io/i/8DJLuI
Lucas Soares Batista
GA4 - RastreamentoClosed
MP3 Audio Player Plugin
Updated April 27, 2023 at 3:51pm
2
Most recent comment from Max:Please see this tutorial: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/
ISMAIL REHMAN
On IOS devices the bar is going outside the screenClosed
MP3 Audio Player Plugin
Updated April 27, 2023 at 3:47pm
2
Most recent comment from Max:Hi,I dont understand the issue. I don't see any videos..all i see is an image ?
James Hackett
Can't find missing template in my downloads.Closed
General Help on the Theme
Updated April 25, 2023 at 6:16pm
4
Most recent comment from Alexandre Dubois:Okay.Let us know if you need assistance
Evan Stewart
Installing Rebirth template on a subdirectoryClosed
General Help on the Theme
Updated April 25, 2023 at 4:25pm
2
Most recent comment from Max:Hi, You will need a different wordpress installation. I recommend you check directly with your hosting provider if it can works. I never tried this I'm afraid
Gino Caballero
Event SectionClosed
General Help on the Theme
Updated April 25, 2023 at 4:10pm
2
Most recent comment from Alexandre Dubois:Hello Gino,The easy way is to insert the artist card in the single event post content. The otherway is to create you own single event template. You can use ACF or JetEngine to add extra fields. If y ...
Zachary
testClosed
MP3 Audio Player Plugin
Updated April 25, 2023 at 1:40pm
3
Most recent comment from Zachary:See my follow-up ticket. Ticksy would not let me submit my original ticket. This was a trouble-shooting test.
Samuel essien
headers and menuClosed
General Help on the Theme
Updated April 25, 2023 at 1:37pm
2
Most recent comment from Max:You can edit the header with Elementor by visiting your site and click here: https://drops.sonaar.io/i/1HqbZLTo learn more on headers, menu, mobile menu editing with Elementor, see this article
Richard Hallman
Karbones Theme Home PageClosed
Troubleshooting the Theme
Updated April 24, 2023 at 6:41pm
4
Most recent comment from Alexandre Dubois:You are welcome
Jean-Marc
edit model "archive posts list" for page "News - List" (demo apex):Closed
General Help on the Theme
Updated April 24, 2023 at 6:19pm
3
Most recent comment from Jean-Marc:ok merci pour votre réponse