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Public Tickets

Gino Caballero Event SectionClosed General Help on the Theme   Updated April 25, 2023 at 4:10pm   2 Most recent comment from Alexandre Dubois:Hello Gino,The easy way is to insert the artist card in the single event post content. The otherway is to create you own single event template. You can use ACF or JetEngine to add extra fields. If y ... Zachary testClosed MP3 Audio Player Plugin   Updated April 25, 2023 at 1:40pm   3 Most recent comment from Zachary:See my follow-up ticket. Ticksy would not let me submit my original ticket. This was a trouble-shooting test.  Samuel essien headers and menuClosed General Help on the Theme   Updated April 25, 2023 at 1:37pm   2 Most recent comment from Max:You can edit the header with Elementor by visiting your site and click here: https://drops.sonaar.io/i/1HqbZLTo learn more on headers, menu, mobile menu editing with Elementor, see this article Richard Hallman Karbones Theme Home PageClosed Troubleshooting the Theme   Updated April 24, 2023 at 6:41pm   4 Most recent comment from Alexandre Dubois:You are welcome Jean-Marc edit model "archive posts list" for page "News - List" (demo apex):Closed General Help on the Theme   Updated April 24, 2023 at 6:19pm   3 Most recent comment from Jean-Marc:ok merci pour votre réponse Andy Uliczka Play a meditation in a loopClosed MP3 Audio Player Plugin   Updated April 24, 2023 at 4:27pm   8 Most recent comment from Alexandre Dubois:You are welcome Jean-Marc Issue updating plugins after theme updateClosed General Help on the Theme   Updated April 24, 2023 at 2:58pm   2 Most recent comment from Alexandre Dubois:Hi Jean-Marc, Essential Grid to 3.0.17.1 is available since sonaar 4.25. Please read this article about how to update it:https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/ Jean-Marc Issue with outdated Essential Grid plugin in Apex themeClosed General Help on the Theme   Updated April 24, 2023 at 2:57pm   2 Most recent comment from Alexandre Dubois:Hi Jean-Marc, Essential Grid to 3.0.17.1 is available since sonaar 4.25. Please read this article about how to update it: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/ Keith RSS feed goes blank when player is installedClosed MP3 Audio Player Plugin   Updated April 24, 2023 at 1:27pm   7 Most recent comment from Max:Hi, Blubrry uses its own custom post type to create your episode and we use our own custom post type as well, so you cannot just replace the audio player from the blubbry posts by our player I'm ... Russell Not able to add license key to activate pro biz in WordpressClosed MP3 Audio Player Plugin   Updated April 23, 2023 at 12:45pm   3 Most recent comment from Max:Great! If you have additional questions, let me know Jacob Iron Demo importer clashing with theme?Closed General Help on the Theme   Updated April 22, 2023 at 8:45pm   2 Most recent comment from Max:Hi Please deactivate Iron demo importer and tell me if it works. If it does not work, please elaborate on your issue so I can reproduce the issue on my end.  Joshua Mosby MP3 PlayerClosed MP3 Audio Player Plugin   Updated April 21, 2023 at 11:04pm   3 Most recent comment from Joshua Mosby:Thx Robert Thompson Error on websiteClosed MP3 Audio Player Plugin   Updated April 21, 2023 at 2:41pm   5 Most recent comment from Robert Thompson:Thank you Max!  We now have everything back in good shape!Best wishes! Brett Aplin Bulk add tracks to playlist? Restrict sticky player to portfolio posts?Closed MP3 Audio Player Plugin   Updated April 20, 2023 at 9:48pm   3 Most recent comment from Brett Aplin:Thanks for that Max. Cheers Samuel essien EDITING WEBSITE HELP URGENTClosed General Help on the Theme   Updated April 20, 2023 at 1:36pm   2 Most recent comment from Max:1: Just drag and drop your widget to the place you want. see video https://drops.sonaar.io/v/Whs8FZ2: I don't understand your issue..on the menu, there is 3 items .. you can manage your menu ite ...