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Public Tickets

Abhishek Chauhan loading of sticky player on homepageClosed MP3 Audio Player Plugin   Updated May 2, 2023 at 3:38pm   5 Most recent comment from Alexandre Dubois:You are welcome Arthur LicensesClosed Get Started with the Theme   Updated May 2, 2023 at 1:07pm   2 Most recent comment from Max:Please read this tutorial https://sonaar.io/docs/music-licenses-contracts/ Arthur PurchaseClosed Troubleshooting the Theme   Updated May 1, 2023 at 9:12pm   2 Most recent comment from Max:If you have issue sending mails from your website, please contact your hosting provider. The sender mail must be properly setup on your hosting provider.  Arthur LightboxClosed Troubleshooting the Theme   Updated May 1, 2023 at 9:11pm   12 Most recent comment from Max:The info we show in the lightbox are pulled from your music licenses: https://drops.sonaar.io/i/5HtTIyalso, we show the product short description in the lightbox:https://drops.sonaar.io/i/WjHXhAIn ad ... mike rhodes version 4.5.1Closed MP3 Audio Player Plugin   Updated May 1, 2023 at 6:34pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. Samuel essien Elementor Canvas PageClosed General Help on the Theme   Updated May 1, 2023 at 2:51pm   2 Most recent comment from Alexandre Dubois:Hi Samuel,The template selector should be here in the page attibute above the parent page field. Walter ACF repeaterClosed MP3 Audio Player Plugin   Updated May 1, 2023 at 1:47pm   10 Most recent comment from Max:Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment. On my end, I tagged this ticket as a feature request so that our development team can consid ... sebastien problem with playlistClosed MP3 Audio Player Plugin   Updated May 1, 2023 at 3:57am   3 Most recent comment from sebastien:thank you  Jack Missing ContentClosed Troubleshooting the Theme   Updated April 30, 2023 at 6:27pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. David Arkenstone fixingClosed Troubleshooting the Theme   Updated April 28, 2023 at 12:54am   40 Most recent comment from Max:Yes sure. Do you absolutely need elementor pro activated?  Evan Stewart Change the look of the license popupClosed General Help on the Theme   Updated April 27, 2023 at 8:08pm   2 Most recent comment from Max:Hi, you can change the colors here: https://drops.sonaar.io/i/8DJLuI Lucas Soares Batista GA4 - RastreamentoClosed MP3 Audio Player Plugin   Updated April 27, 2023 at 3:51pm   2 Most recent comment from Max:Please see this tutorial: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/ ISMAIL REHMAN On IOS devices the bar is going outside the screenClosed MP3 Audio Player Plugin   Updated April 27, 2023 at 3:47pm   2 Most recent comment from Max:Hi,I dont understand the issue. I don't see any videos..all i see is an image ? James Hackett Can't find missing template in my downloads.Closed General Help on the Theme   Updated April 25, 2023 at 6:16pm   4 Most recent comment from Alexandre Dubois:Okay.Let us know if you need assistance Evan Stewart Installing Rebirth template on a subdirectoryClosed General Help on the Theme   Updated April 25, 2023 at 4:25pm   2 Most recent comment from Max:Hi, You will need a different wordpress installation. I recommend you check directly with your hosting provider if it can works. I never tried this I'm afraid