Public Tickets
Robert Thompson
Error on websiteClosed
MP3 Audio Player Plugin
Updated April 21, 2023 at 2:41pm
5
Most recent comment from Robert Thompson:Thank you Max! We now have everything back in good shape!Best wishes!
Brett Aplin
Bulk add tracks to playlist? Restrict sticky player to portfolio posts?Closed
MP3 Audio Player Plugin
Updated April 20, 2023 at 9:48pm
3
Most recent comment from Brett Aplin:Thanks for that Max. Cheers
Samuel essien
EDITING WEBSITE HELP URGENTClosed
General Help on the Theme
Updated April 20, 2023 at 1:36pm
2
Most recent comment from Max:1: Just drag and drop your widget to the place you want. see video https://drops.sonaar.io/v/Whs8FZ2: I don't understand your issue..on the menu, there is 3 items .. you can manage your menu ite ...
Samuel essien
changing picturesClosed
General Help on the Theme
Updated April 20, 2023 at 1:32pm
9
Most recent comment from Max:2: To delete the Listen Button (or any Elementor widgets), edit your page with Elementor, then select the widget you want to interact with, then right click it, then click delete. See screenshot http ...
Samuel essien
editing the beatstarsClosed
General Help on the Theme
Updated April 19, 2023 at 2:12pm
2
Most recent comment from Max:Hello Samuel,Sorry for the delay, we are located in Montreal and our support is from Monday to Friday from 9ham to 5hpm UTC-4If you wish to use beatstars widget, you must create and account on their ...
Aurelien
Bug report - Download button on podcast pageClosed
MP3 Audio Player Plugin
Updated April 18, 2023 at 7:03pm
5
Most recent comment from Aurelien:Gotcha, thanks.
Samuel essien
Installing wordpressClosed
Get Started with the Theme
Updated April 18, 2023 at 7:02pm
2
Most recent comment from Alexandre Dubois:Hi Samuel, Beats is installed
Nick Wilmot
AccessibilityClosed
MP3 Audio Player Plugin
Updated April 18, 2023 at 1:05pm
4
Most recent comment from Max:Thanks Nick. We appreciate your feedback and apologize for the current accessibility shortcomings. Your input helps us improve our service.
[email protected]
I need a little help with MP3Closed
MP3 Audio Player Plugin
Updated April 17, 2023 at 8:02pm
16
Most recent comment from Max:see screenshot : https://drops.sonaar.io/i/dpongY
Sam
Hide Info Icon from ShortcodeClosed
MP3 Audio Player Plugin
Updated April 17, 2023 at 4:32pm
3
Most recent comment from Sam:Worked perfectly, thank you!
Cochise Genet
Parse errorClosed
MP3 Audio Player Plugin
Updated April 17, 2023 at 2:43pm
7
Most recent comment from Cochise Genet:Thank you Max, you rock as always!
Andy Uliczka
Different behavior on Android or IphoneClosed
MP3 Audio Player Plugin
Updated April 15, 2023 at 4:47pm
2
Most recent comment from Max:HiI guess you are using iOS 13 or higher correct? This seems a bug introduced in iOS new version. See thread here https://discussions.apple.com/thread/250658676
We are waiting for a bug fix from th ...
Quanterreo
Add Spotify Link support for playerClosed
MP3 Audio Player Plugin
Updated April 15, 2023 at 4:41pm
2
Most recent comment from Max:HiSpotify and SoundCloud licensing agreements to restrict the playback of its tracks on other audio players, including third-party web players like MP3 Audio Player Pro.
They want to maintain control ...
Michał
"all posts" source doesn't workClosed
MP3 Audio Player Plugin
Updated April 13, 2023 at 2:11pm
8
Most recent comment from Michał:Thank You so much!
mel
Mobile view is squashing imagesClosed
Troubleshooting the Theme
Updated April 13, 2023 at 1:44pm
4
Most recent comment from Alexandre Dubois:You are welcome