Public Tickets
Arthur
Mini CartClosed
General Help on the Theme
Updated May 4, 2023 at 7:56pm
2
Most recent comment from Alexandre Dubois:Hello Arthur,
We're going beyond our support's scope here. The menu cart widget is an Elementor Pro widget, and the checkout template is either created by WooCommerce or your theme. The MP3 ...
Ivan
Website is extremely slowClosed
Troubleshooting the Theme
Updated May 4, 2023 at 1:29pm
4
Most recent comment from Max:Hi,You page is loading pretty fast from what I see. your homepage load in less than 3.5seconds. see screenshot https://drops.sonaar.io/i/DhpCIrIf you have issue with loading time only when saving set ...
Arthur
Preview of the LicensesClosed
General Help on the Theme
Updated May 4, 2023 at 1:08pm
2
Most recent comment from Max:You can add this custom css:
.woocommerce-mini-cart .view-license-button {
display: none;
}
Abhishek Chauhan
loading of sticky player on homepageClosed
MP3 Audio Player Plugin
Updated May 2, 2023 at 3:38pm
5
Most recent comment from Alexandre Dubois:You are welcome
Arthur
LicensesClosed
Get Started with the Theme
Updated May 2, 2023 at 1:07pm
2
Most recent comment from Max:Please read this tutorial https://sonaar.io/docs/music-licenses-contracts/
Arthur
PurchaseClosed
Troubleshooting the Theme
Updated May 1, 2023 at 9:12pm
2
Most recent comment from Max:If you have issue sending mails from your website, please contact your hosting provider. The sender mail must be properly setup on your hosting provider.
Arthur
LightboxClosed
Troubleshooting the Theme
Updated May 1, 2023 at 9:11pm
12
Most recent comment from Max:The info we show in the lightbox are pulled from your music licenses: https://drops.sonaar.io/i/5HtTIyalso, we show the product short description in the lightbox:https://drops.sonaar.io/i/WjHXhAIn ad ...
mike rhodes
version 4.5.1Closed
MP3 Audio Player Plugin
Updated May 1, 2023 at 6:34pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Samuel essien
Elementor Canvas PageClosed
General Help on the Theme
Updated May 1, 2023 at 2:51pm
2
Most recent comment from Alexandre Dubois:Hi Samuel,The template selector should be here in the page attibute above the parent page field.
Walter
ACF repeaterClosed
MP3 Audio Player Plugin
Updated May 1, 2023 at 1:47pm
10
Most recent comment from Max:Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can consid ...
sebastien
problem with playlistClosed
MP3 Audio Player Plugin
Updated May 1, 2023 at 3:57am
3
Most recent comment from sebastien:thank you
Jack
Missing ContentClosed
Troubleshooting the Theme
Updated April 30, 2023 at 6:27pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
David Arkenstone
fixingClosed
Troubleshooting the Theme
Updated April 28, 2023 at 12:54am
40
Most recent comment from Max:Yes sure. Do you absolutely need elementor pro activated?
Evan Stewart
Change the look of the license popupClosed
General Help on the Theme
Updated April 27, 2023 at 8:08pm
2
Most recent comment from Max:Hi,
you can change the colors here: https://drops.sonaar.io/i/8DJLuI
Lucas Soares Batista
GA4 - RastreamentoClosed
MP3 Audio Player Plugin
Updated April 27, 2023 at 3:51pm
2
Most recent comment from Max:Please see this tutorial: https://sonaar.io/docs/use-google-analytics-to-track-audio-player-statistics/