Public Tickets
Michael
Audio not playing when MP3 Audio Player is installed with Beat theme.Closed
MP3 Audio Player Plugin
Updated February 10, 2023 at 11:53pm
12
Most recent comment from Max:You are welcome
Chris
MP3 player error on post grid displayClosed
MP3 Audio Player Plugin
Updated February 10, 2023 at 10:48pm
11
Most recent comment from Max:Please read this article https://sonaar.io/docs/preventing-mp3-download-block-direct-url-file-access/
[email protected]
News page missing/blog background colorClosed
General Help on the Theme
Updated February 10, 2023 at 5:59pm
2
Most recent comment from Max:Hi,The news classic page is a PHP page template. You cannot edit it with Elementor.If you want to build your own news listing page, I recommend using Elementor Pro and its Theme Builder feature.
Julian
Is it possible to stop the sticky player from loading when people are logged out of the site?Closed
MP3 Audio Player Plugin
Updated February 10, 2023 at 4:12pm
4
Most recent comment from Max:Im afraid we dont have option for this at this time
André
Google FontsClosed
Troubleshooting the Theme
Updated February 10, 2023 at 3:43pm
7
Most recent comment from Alexandre Dubois:The way we enqueue google fonts was not compatible with Local Google Font. We have changed many code lines in the theme core.
Julian
Shortcode that only displays album durationClosed
MP3 Audio Player Plugin
Updated February 10, 2023 at 3:15am
9
Most recent comment from Julian:OK thanks.
Harry
Add mutiple tracks to oneplaylistClosed
MP3 Audio Player Plugin
Updated February 10, 2023 at 2:48am
8
Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our Sonaar product 5 Stars, just to help me spread the word. It's my litt ...
mattia
Play CountClosed
MP3 Audio Player Plugin
Updated February 9, 2023 at 5:02pm
7
Most recent comment from mattia:thank You!
Elise
Invalid file for audio player templatesClosed
MP3 Audio Player Plugin
Updated February 9, 2023 at 2:46pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Warren miller
Persistant playingClosed
MP3 Audio Player Plugin
Updated February 9, 2023 at 12:38am
4
Most recent comment from Max:Hi, With iOS, you must to make sure that the site settings allows auto player. That's a setting in your phone browser setting. For the streaming, we don't display what's currently pla ...
iDemiah
Critical Error on WebsiteClosed
Troubleshooting the Theme
Updated February 8, 2023 at 8:43pm
8
Most recent comment from Max:Great!
Diego Segatto
podcast player and anchor linksClosed
General Help on the Theme
Updated February 8, 2023 at 5:40pm
4
Most recent comment from Alexandre Dubois:You are welcome
Damien
Mobile menuClosed
General Help on the Theme
Updated February 8, 2023 at 3:24pm
4
Most recent comment from Alexandre Dubois:You are welcome
Paul Heitsch
I can't get a playlist to display properly on my Divi web site.Closed
MP3 Audio Player Plugin
Updated February 7, 2023 at 5:35pm
15
Most recent comment from Max:Please create me a username in wp-admin > users with administrator role and give me password here.you can use any email for the username,
Ray Brown
updatesClosed
General Help on the Theme
Updated February 7, 2023 at 2:48pm
2
Most recent comment from Alexandre Dubois:Hi Ray, Please read this article: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/