Public Tickets
Elise
Invalid file for audio player templatesClosed
MP3 Audio Player Plugin
Updated February 9, 2023 at 2:46pm
2
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Warren miller
Persistant playingClosed
MP3 Audio Player Plugin
Updated February 9, 2023 at 12:38am
4
Most recent comment from Max:Hi, With iOS, you must to make sure that the site settings allows auto player. That's a setting in your phone browser setting. For the streaming, we don't display what's currently pla ...
iDemiah
Critical Error on WebsiteClosed
Troubleshooting the Theme
Updated February 8, 2023 at 8:43pm
8
Most recent comment from Max:Great!
Diego Segatto
podcast player and anchor linksClosed
General Help on the Theme
Updated February 8, 2023 at 5:40pm
4
Most recent comment from Alexandre Dubois:You are welcome
Damien
Mobile menuClosed
General Help on the Theme
Updated February 8, 2023 at 3:24pm
4
Most recent comment from Alexandre Dubois:You are welcome
Paul Heitsch
I can't get a playlist to display properly on my Divi web site.Closed
MP3 Audio Player Plugin
Updated February 7, 2023 at 5:35pm
15
Most recent comment from Max:Please create me a username in wp-admin > users with administrator role and give me password here.you can use any email for the username,
Ray Brown
updatesClosed
General Help on the Theme
Updated February 7, 2023 at 2:48pm
2
Most recent comment from Alexandre Dubois:Hi Ray, Please read this article: https://sonaar.io/docs/how-do-i-update-the-theme-required-plugins/
Abhishek Chauhan
ActivationClosed
MP3 Audio Player Plugin
Updated February 7, 2023 at 2:44pm
6
Most recent comment from Max:Canada
Daniel
Integração Jet Engine e SonaarClosed
MP3 Audio Player Plugin
Updated February 7, 2023 at 2:29pm
8
Most recent comment from Max:Hi,you are referring to this page https://musikaa.com/_artistas/banda-nivea/ which is an artist CPT.but you don't have any meta field or repeater setup for this CPT...your repeater and metafie ...
hopeton
Theme homepageClosed
Troubleshooting the Theme
Updated February 7, 2023 at 11:08am
29
Most recent comment from hopeton:Hi MaxThere is definitely an issue with my Mac Book Pro, any changes I make are not taking place, I've logged into the backend of the site via my iPad made changes and everything works. Thank ...
DIEGO SIERRA
Hi I have a problem with a purchase I made in 2021 in which I was buying several lifetime license packagesClosed
MP3 Audio Player Plugin
Updated February 6, 2023 at 5:41pm
7
Most recent comment from Max:Great Diego!!Enjoy
Mark
Example How-To'sClosed
MP3 Audio Player Plugin
Updated February 6, 2023 at 5:39pm
4
Most recent comment from Max:Let me know
rene
Player widget on elementor builderClosed
MP3 Audio Player Plugin
Updated February 6, 2023 at 3:55pm
7
Most recent comment from Max:Ok, there was a typo in your domain name.now I can login.it looks like you are using a very old version of Elementor. You seem to be using version 3.4.5 while the latest available version is 3.10.Howe ...
Charlsie
Front-end User SubmissionClosed
MP3 Audio Player Plugin
Updated February 4, 2023 at 5:31pm
4
Most recent comment from Max:Unfortunately we dont support front-end user subsmission at this time. this should be implemented by your Wordpress developer.
rene
two audioplayer at same time playingClosed
MP3 Audio Player Plugin
Updated February 4, 2023 at 12:54pm
2
Most recent comment from Max:No, it's not possible