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Public Tickets

Arthur User ExperienceClosed MP3 Audio Player Plugin   Updated March 30, 2023 at 1:13pm   2 Most recent comment from Max:Hi, I never done that, but there is third party plugins that's can achieve what you want. see here by example: https://woocommerce.com/document/multi-currency/ I'm not familiar with that pl ... gsmsteve demo content failClosed Troubleshooting the Theme   Updated March 29, 2023 at 9:37pm   2 Most recent comment from Max:HiCould you please provide me temporary access to your wp-admin and I will gladly check the issue you have. Tonja theme renewal questionClosed General Help on the Theme   Updated March 29, 2023 at 3:14pm   4 Most recent comment from Max:Great! Randy Calligan how to edit playlistsClosed MP3 Audio Player Plugin   Updated March 29, 2023 at 3:42am   3 Most recent comment from Randy Calligan:Oh my gosh... I knew it had to be somewhere... I also suspected it would be right under my nose......thank you Max!R Iker Cornerstone crashes my webClosed Troubleshooting the Theme   Updated March 28, 2023 at 7:08pm   7 Most recent comment from Max:Sorry I though you was refering Cornerstone as a third party plugins. Glad you got it fixed! HAMILTON Problem to Activate a license keyClosed MP3 Audio Player Plugin   Updated March 28, 2023 at 5:20pm   14 Most recent comment from Alexandre Dubois:Hi Hamilton, You dont need us to install the plugin. The issue at the beginning was because your server size limit upload file is to low. You can fix this with your webhost provider. To save time, ... Bui Son How to change color this text?Closed MP3 Audio Player Plugin   Updated March 28, 2023 at 1:29pm   2 Most recent comment from Alexandre Dubois:Hi Bui, Select the Mp3 player element through the elementor editor. Click on the style tab.Open the Tracklist panelAnd change the Tracklist item Background Michael Over ChargedClosed General Help on the Theme   Updated March 27, 2023 at 8:53pm   2 Most recent comment from Alexandre Dubois:Hi Michael, We didnt have received three times payment on our side. That is weird.  Are you talking about elementor template ? To import them please go to wp-admin>mp3>import templates. If you nee ... Zach Beeson Audio Player transparent, no edits workClosed Troubleshooting the Theme   Updated March 27, 2023 at 8:43pm   2 Most recent comment from Alexandre Dubois:Hi Zach, Please clear the browser cache. I see a black background on my side.https://drops.sonaar.io/i/oUkXxD David Arkenstone storeClosed General Help on the Theme   Updated March 27, 2023 at 6:44pm   2 Most recent comment from Alexandre Dubois:Hi David, The easy way to manage a store on wordpress is with Woocommerce. Please install the free plugin woocommerce. https://woocommerce.com/documentation/woocommerce/ Michael Elementor templates plugins warning critical error . We have updated the licenseClosed MP3 Audio Player Plugin   Updated March 24, 2023 at 8:37pm   2 Most recent comment from Alexandre Dubois:Hi Micheal, Please unzip the 100-elementor-templates-JSON-V2.zip fileAnd try to import only one json to see if it works.Please let me know ho it goes. Iveta Lifetime subscriptionClosed General Help on the Theme   Updated March 24, 2023 at 3:18pm   6 Most recent comment from Alexandre Dubois:Hi, How as I see you have already find a way to upgrade your license to lifetime. You have nothing more to do. It is done. Please let me know if you still need our assistance. buff Sorry, you are not allowed to access this page.Closed Get Started with the Theme   Updated March 23, 2023 at 3:02pm   4 Most recent comment from Alexandre Dubois:Hi Buff, Header & Footer are built through elementor editor through wp-admin>header and footers.Here an article about how to edit the header.https://sonaar.io/docs/how-to-change-header-mobile-menu-and ... Julia event periodsClosed General Help on the Theme   Updated March 23, 2023 at 2:59pm   2 Most recent comment from Alexandre Dubois:Hi Juila, Unfortunately the sonaar event feature is not well designed for multi-day event. You have to create a event for every days on one for all.  Emma updating plugin and license keyClosed MP3 Audio Player Plugin   Updated March 23, 2023 at 2:45pm   1 Most recent comment from Emma:hello, I use your plugin for downloading music to my site and it works great but im having some trouble updating the plugin and upgrading to pro. i have a notification that we are using v.2.4 and that ...