Public Tickets
Samuel Métivier
php bugClosed
MP3 Audio Player Plugin
Updated March 7, 2023 at 8:59am
7
Most recent comment from Samuel Métivier:You rock !thxSam
Roman
Spectrum bar for online storeClosed
MP3 Audio Player Plugin
Updated March 6, 2023 at 2:05pm
6
Most recent comment from Roman:Thanks it works
Charlie A
Sonaar 'Beats' Template loading slowly on website / not properlyClosed
General Help on the Theme
Updated March 6, 2023 at 1:58pm
8
Most recent comment from Max:Hi,
you have some non-optimized image file in your slider. eg, some of your image take 3.3mb. Please upload a .jpg file of 600px X 600px that is below 150kb. see screenshot https://drops.sonaar.io/i/ ...
Galilee
mp3 player templatesClosed
MP3 Audio Player Plugin
Updated March 5, 2023 at 5:26pm
2
Most recent comment from Max:Hi, Please read this article about how to import the templateshttps://sonaar.io/docs/how-to-install-the-elementor-templates-kit-by-sonaar/#h-how-to-install-the-mp3-audio-player-pro-elementor-template ...
slky
Money backClosed
MP3 Audio Player Plugin
Updated March 5, 2023 at 12:49am
7
Most recent comment from Max:Hi,Like which one?
GertJan van Schuppen
Height of image on mobile not correctClosed
Troubleshooting the Theme
Updated March 4, 2023 at 12:14pm
8
Most recent comment from GertJan van Schuppen:Hi Max, Very strange! But I have "fixed" it using another element (Portfoio) to showcase the album covers >> https://www.madonna.nl/muziek-test/This one is OK on desktop and mobile! Thanks for chec ...
Evan Stewart
Not able to access WordPress admin (404 Not Found)Closed
Troubleshooting the Theme
Updated March 4, 2023 at 1:22am
10
Most recent comment from Max:Hi,I think the issue is related directly to your server configuration. I deactivated all plugins and all themes and you still have 404 not found. That means the issue is not related to any of your plu ...
Guillaume
Improving an online course siteClosed
General Help on the Theme
Updated March 4, 2023 at 12:59am
4
Most recent comment from Max:Hi,Where have you sent the "private" message? I don't see any related customization job message from you...
Alexandre
On mobile the music stops when I leave the web.Closed
MP3 Audio Player Plugin
Updated March 3, 2023 at 8:26pm
6
Most recent comment from Max:Hi,maybe use https://wetransfer.com/ to transfer files
Jim Van Zile
Publish / Last Update on Artist PagesClosed
General Help on the Theme
Updated March 3, 2023 at 7:02pm
3
Most recent comment from Jim Van Zile:It was helpful to know it doesn't exist, so I can pursue another alternative. Thanks!
[email protected]
StylingClosed
MP3 Audio Player Plugin
Updated March 3, 2023 at 5:20pm
5
Most recent comment from Max:Please add this custom css in WP-Admin > Appearance > Customize > Additional CSS
.iron-audioplayer .playlist { border-radius: 0px 0px 10px 10px;}
.iron-audioplayer .srp_player_boxed { border ...
Christian Hamm
UpdateClosed
MP3 Audio Player Plugin
Updated March 3, 2023 at 2:44pm
4
Most recent comment from Max:What is your website URL? Is both plugin MP3 audio player and MP3 audio player pro addon version 4.3.1?
Jack
widget player settingsClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 5:54pm
7
Most recent comment from Max:HI,1) I have setup your top player to show the skip buttons on this page: https://trust2connect.net/shared-experiences/if you want to add it on other page, just copy/paste the player widget on your o ...
Roman
SoundWave/Timeline Progress BarClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 3:48pm
2
Most recent comment from Max:Hi,update your plugins to latest version 4.3.1.Here is the changelog for our MP3 Audio Player Pro and details of what's new: https://sonaar.io/mp3-audio-player-pro/changelog
You can also access ...
Quentin
Playlist or LiveClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 3:41pm
2
Most recent comment from Max:Hi,Its not possible to display track info of whats currently playing live if you use a live stream server.