Public Tickets
Evan Stewart
Not able to access WordPress admin (404 Not Found)Closed
Troubleshooting the Theme
Updated March 4, 2023 at 1:22am
10
Most recent comment from Max:Hi,I think the issue is related directly to your server configuration. I deactivated all plugins and all themes and you still have 404 not found. That means the issue is not related to any of your plu ...
Guillaume
Improving an online course siteClosed
General Help on the Theme
Updated March 4, 2023 at 12:59am
4
Most recent comment from Max:Hi,Where have you sent the "private" message? I don't see any related customization job message from you...
Alexandre
On mobile the music stops when I leave the web.Closed
MP3 Audio Player Plugin
Updated March 3, 2023 at 8:26pm
6
Most recent comment from Max:Hi,maybe use https://wetransfer.com/ to transfer files
Jim Van Zile
Publish / Last Update on Artist PagesClosed
General Help on the Theme
Updated March 3, 2023 at 7:02pm
3
Most recent comment from Jim Van Zile:It was helpful to know it doesn't exist, so I can pursue another alternative. Thanks!
[email protected]
StylingClosed
MP3 Audio Player Plugin
Updated March 3, 2023 at 5:20pm
5
Most recent comment from Max:Please add this custom css in WP-Admin > Appearance > Customize > Additional CSS
.iron-audioplayer .playlist { border-radius: 0px 0px 10px 10px;}
.iron-audioplayer .srp_player_boxed { border ...
Christian Hamm
UpdateClosed
MP3 Audio Player Plugin
Updated March 3, 2023 at 2:44pm
4
Most recent comment from Max:What is your website URL? Is both plugin MP3 audio player and MP3 audio player pro addon version 4.3.1?
Jack
widget player settingsClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 5:54pm
7
Most recent comment from Max:HI,1) I have setup your top player to show the skip buttons on this page: https://trust2connect.net/shared-experiences/if you want to add it on other page, just copy/paste the player widget on your o ...
Roman
SoundWave/Timeline Progress BarClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 3:48pm
2
Most recent comment from Max:Hi,update your plugins to latest version 4.3.1.Here is the changelog for our MP3 Audio Player Pro and details of what's new: https://sonaar.io/mp3-audio-player-pro/changelog
You can also access ...
Quentin
Playlist or LiveClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 3:41pm
2
Most recent comment from Max:Hi,Its not possible to display track info of whats currently playing live if you use a live stream server.
Roman
What updates are planned?Closed
MP3 Audio Player Plugin
Updated March 2, 2023 at 3:35pm
2
Most recent comment from Max:Hi,Those features are not planned at this time im afraid.
On my end, I tagged this ticket as a feature request so that our development team can consider this option, but this doesn't guarantee th ...
Robert
Compatibility issue with barba.jsClosed
General Help on the Theme
Updated March 2, 2023 at 3:27pm
4
Most recent comment from Max:Hi,You cannot have the ajax disabled and have the continuous audio playback when you switch page as those 2 features are basically the same feature.The player will play the audio in the sticky, but it ...
Ben Watts
Generating short code for DiviClosed
Troubleshooting the Theme
Updated March 2, 2023 at 3:25pm
4
Most recent comment from Max:Thanks for your input. Ill pass your message to our dev team.Have a great day
Hugo
Hide episode pagesClosed
MP3 Audio Player Plugin
Updated March 2, 2023 at 10:10am
3
Most recent comment from Hugo:Hi Max,Thanks for the tip. It solved the problem.Hugo
Julian
Remembering where player is in a trackClosed
MP3 Audio Player Plugin
Updated March 1, 2023 at 10:31pm
9
Most recent comment from Julian:OK, seems that you are correct as we can't reproduce it now. May have been a caching issue at our end perhaps. Thanks!
Roman
slider revolution products not showing correctlyClosed
Get Started with the Theme
Updated March 1, 2023 at 5:16pm
7
Most recent comment from Max:Hi,I have investigate your slider and everything seems ok. I really don't know why this happens.I recommend you to check directly with Themepunch (the author of Slider Revolution). You will need ...