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Public Tickets

Frankie Jordan Fixing the header on my cellphone website screenClosed General Help on the Theme   Updated February 13, 2023 at 4:58pm   2 Most recent comment from Alexandre Dubois:Hello Frankie, Here how to reduce the padding top applied on the first section on mobile. https://drops.sonaar.io/v/6QJAUg Juan White WebsiteClosed General Help on the Theme   Updated February 13, 2023 at 3:15pm   5 Most recent comment from Max:Use .jpg only. use png only if you want to use transparent images. Michael Spackman capturing time spent listening to playlistsClosed MP3 Audio Player Plugin   Updated February 13, 2023 at 2:23pm   2 Most recent comment from Max:Hi Michael,All the statistics, if setup within wp-admin > mp3 player > settings, are done through Google Analytics. We currently don't have an option to capture how long they listen over a period ... Keith Lay Load timesClosed General Help on the Theme   Updated February 13, 2023 at 2:05pm   5 Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.Please read this article about spe ... peter money flowClosed General Help on the Theme   Updated February 11, 2023 at 8:10pm   2 Most recent comment from Max:Hello Peter,Using beatstars is an option you have. the transaction are all done on the beatstars side. For the analytics, you will need to check directly with Beatstars on how they track their statis ... Roman Additional track information open in popupClosed MP3 Audio Player Plugin   Updated February 11, 2023 at 4:51pm   6 Most recent comment from Max:We charge $80/hour. You can learn more about our service here https://sonaar.io/service/website-customization-service/ Roman audio player wave will disappearClosed MP3 Audio Player Plugin   Updated February 11, 2023 at 3:08pm   4 Most recent comment from Max:Hi, I'm not very familiar with server optimization (every server has their own way to be optimized) but perhaps this article will help https://kinsta.com/blog/admin-ajax-php/ Michael Audio not playing when MP3 Audio Player is installed with Beat theme.Closed MP3 Audio Player Plugin   Updated February 10, 2023 at 11:53pm   12 Most recent comment from Max:You are welcome  Chris MP3 player error on post grid displayClosed MP3 Audio Player Plugin   Updated February 10, 2023 at 10:48pm   11 Most recent comment from Max:Please read this article https://sonaar.io/docs/preventing-mp3-download-block-direct-url-file-access/ [email protected] News page missing/blog background colorClosed General Help on the Theme   Updated February 10, 2023 at 5:59pm   2 Most recent comment from Max:Hi,The news classic page is a PHP page template. You cannot edit it with Elementor.If you want to build your own news listing page, I recommend using Elementor Pro and its Theme Builder feature. Julian ​Is it possible to stop the sticky player from loading when people are logged out of the site?Closed MP3 Audio Player Plugin   Updated February 10, 2023 at 4:12pm   4 Most recent comment from Max:Im afraid we dont have option for this at this time André Google FontsClosed Troubleshooting the Theme   Updated February 10, 2023 at 3:43pm   7 Most recent comment from Alexandre Dubois:The way we enqueue google fonts was not compatible with Local Google Font. We have changed many code lines in the theme core. Julian Shortcode that only displays album durationClosed MP3 Audio Player Plugin   Updated February 10, 2023 at 3:15am   9 Most recent comment from Julian:OK thanks. Harry Add mutiple tracks to oneplaylistClosed MP3 Audio Player Plugin   Updated February 10, 2023 at 2:48am   8 Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our Sonaar product 5 Stars, just to help me spread the word. It's my litt ... mattia Play CountClosed MP3 Audio Player Plugin   Updated February 9, 2023 at 5:02pm   7 Most recent comment from mattia:thank You!