Public Tickets
Finley Jones
Using shortcuts to use the playerClosed
MP3 Audio Player Plugin
Updated August 25, 2022 at 3:22pm
2
Most recent comment from Alexandre Dubois:Hi Finley, No sorry, this task is not on our roadmap for now.
Jan
Activate Pro on local websiteClosed
MP3 Audio Player Plugin
Updated August 24, 2022 at 7:24pm
4
Most recent comment from Alexandre Dubois:Hi Jan, By default, the sticky player is not activated. If you have a sticky player on your page that mean it has been activated some where. Probably through a widget player.
stef
liens telechargable woocommerce defaillantsClosed
Troubleshooting the Theme
Updated August 24, 2022 at 2:20pm
12
Most recent comment from Max:Vu que le problème persiste avec un autre thème que le nôtre, le problème n'est pas relié à notre thème mais plutôt avec votre base de donnée ou le Plugin WooCommerce. J'aurais aim ...
Michael
Footer on Specific PageClosed
MP3 Audio Player Plugin
Updated August 24, 2022 at 2:17pm
6
Most recent comment from Alexandre Dubois:You are welcome
Selome Gezachew
Unable to import theme demoClosed
Get Started with the Theme
Updated August 23, 2022 at 9:19pm
3
Most recent comment from Selome Gezachew:Thanks, Max, that fixed it! I thought it installed the iron demo importer plugin :)
Chris
making the player the 'featured image' like in your exampleClosed
MP3 Audio Player Plugin
Updated August 23, 2022 at 1:17pm
14
Most recent comment from Max:Hello Chris, No problem, I'll refund in the next 48 hours. Just for your info, I've read the whole ticket and you just want a grid format to list your track correct? This is a feature w ...
antonios
Error in your databaseClosed
General Help on the Theme
Updated August 23, 2022 at 4:30am
2
Most recent comment from Max:Hi,website is back online now
Georges
Single URL for a track of a playlistClosed
MP3 Audio Player Plugin
Updated August 22, 2022 at 4:00pm
4
Most recent comment from Alexandre Dubois:You are welcome, I thanks to have shared with us your needs. It is important for us.
Devin
White space on homepage onlyClosed
Troubleshooting the Theme
Updated August 22, 2022 at 3:14pm
2
Most recent comment from Alexandre Dubois:Hi, It is fixed. I have removed the margib bottom here
Nathan Nifco
Sonaar them and Player ProClosed
MP3 Audio Player Plugin
Updated August 21, 2022 at 4:31pm
5
Most recent comment from Max:Hi,can you send me your URL and screenshot so I can see the issue with and without MP3 Audio Player Pro activated so I will be in better position to assist.
Nathan Nifco
Troubleshooting maybe an issueClosed
MP3 Audio Player Plugin
Updated August 21, 2022 at 4:11am
1
Most recent comment from Nathan Nifco:When I installed MP3 Player Pro it seems the existing Elementor plug-in and the Sonaar theme layout gets confused about which post type to make reference to as they both are labeled 'playlist& ...
Ray Bars
Invalid FileClosed
Troubleshooting the Theme
Updated August 21, 2022 at 12:57am
1
Most recent comment from Ray Bars:The file says invalid file. for rebirth template and does not include css file. I also was not able to download the audio settings for this file and need this in order to use the template.
englishbhff
Sonaar MP3 change speed to 0.75Closed
MP3 Audio Player Plugin
Updated August 20, 2022 at 12:47pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar at the moment.
On my end, I tagged this ticket as a feature request so that our development team can ...
Diane
TimerClosed
MP3 Audio Player Plugin
Updated August 19, 2022 at 6:55pm
2
Most recent comment from Max:Hi,
Unfortunately, as much as I would love to help you, this feature is not possible with Sonaar.
I would like to apologize for not providing you with this particular feature at the moment.
Mike Specter
amazon s3 not supportedClosed
MP3 Audio Player Plugin
Updated August 19, 2022 at 3:10pm
11
Most recent comment from Alexandre Dubois:Well done!!! I seen a JS error caused by daftplug-instantify. That why I thought the issue was caused by this plugin.