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Public Tickets

Andrew Brennan Moonlight Theme - News Messed UpClosed Troubleshooting the Theme   Updated August 29, 2019 at 1:28pm   11 Most recent comment from Alexandre Dubois:Hi Andrew,I do not think I did anything, but my last investigation was 2 weeks ago. I m glad mailchimp works now PANAKEIA sonaar_audioplayer shortcode?Closed Troubleshooting the Theme   Updated August 28, 2019 at 2:55pm   3 Most recent comment from PANAKEIA:thank you PANAKEIA quotation marks in Promo box sub title widgetClosed Troubleshooting the Theme   Updated August 28, 2019 at 2:42pm   6 Most recent comment from Max:In some cases, users want to add HTML tags in those fields. eg: NICE GREY AND BLACK TITLESo you can do much more possibilities by entering html characters that if we encode that field into UTF8 beca ... paul Podcast Player single background colour not workingClosed Troubleshooting the Theme   Updated August 27, 2019 at 2:18pm   2 Most recent comment from Max:Hi,Make sure to use a gradient background with the same top/bottom color to make a solid color.thanks Makebeh Philip Artist Grid not respondingClosed Troubleshooting the Theme   Updated August 27, 2019 at 2:17pm   2 Most recent comment from Max:Hi,I can see 2 artists here: https://d.pr/i/rcFkRddid you fix the issue? Alexandra E Ljadov Essential grid not showing instagramClosed Troubleshooting the Theme   Updated August 25, 2019 at 4:51pm   2 Most recent comment from Max:Hi,Instagram changed something in their API in the last 48 hours. People who use Instagram with USERNAME make the Ess grid instagram feed stop working. This is a general issues and all  other instag ... PANAKEIA Mobile menu sizeClosed Troubleshooting the Theme   Updated August 24, 2019 at 9:42am   2 Most recent comment from PANAKEIA:Oupss sorry I didn't see the menu_small_item CSS class James Dawson Elementor popups and lightboxesClosed Troubleshooting the Theme   Updated August 23, 2019 at 1:55pm   22 Most recent comment from Max:Hi James,We finally found a fix for Elementor Lightbox when Ajax is activated. We will release an update probably next week. or in the meantime, try to add this to your wp-admin > theme options > cus ... Raf Cardenas Upcoming shows not listing all eventsClosed Troubleshooting the Theme   Updated August 22, 2019 at 9:58pm   3 Most recent comment from Raf Cardenas:I figured there had to be a setting somewhere! Thanks, you can close this out. Madelyn Harris Can't Import Demo ContentClosed Troubleshooting the Theme   Updated August 22, 2019 at 7:11pm   8 Most recent comment from Max:Done, i have imported the theme option settings. Lucas Land InstallationClosed Troubleshooting the Theme   Updated August 22, 2019 at 12:25pm   1 Most recent comment from Lucas Land:When I try to upload the zip file to my wordpress install I get a message that the link has expired. I am able to install other theme zip files. Orlando Loya Instagram WidgetClosed Troubleshooting the Theme   Updated August 22, 2019 at 2:53am   1 Most recent comment from Orlando Loya:Hi recently my Instagram widget stopped working everything was working correctly until this morning no changes has been made to wordpress.  I use another theme of yours on this website as well www.un ... Raf Cardenas Elementor not workingClosed Troubleshooting the Theme   Updated August 21, 2019 at 12:25am   7 Most recent comment from Raf Cardenas:Thanks for the video, no longer getting the error message. You can close this out. I'll take a look at Mailchimp issue tomorrow. Thanks again... paul Custom post type duplicate contentClosed Troubleshooting the Theme   Updated August 20, 2019 at 2:44pm   8 Most recent comment from Max:Have a nice day Yannick Audio PlayerClosed Troubleshooting the Theme   Updated August 19, 2019 at 3:04pm   2 Most recent comment from Max:You seem to have a lot of error with your cors policy : https://d.pr/i/Ykk6NOplease check with your hosting provider.