Okay

Public Tickets

Damian Palmer 500 Error on saving changes on theme optionsClosed Troubleshooting the Theme   Updated August 19, 2019 at 2:55pm   2 Most recent comment from Max:Hi,You are the first who report this. For now, I dont see anything related to the theme.The first thing I'd recommend is that you check with your hosting provider to see where's the curlpit. ... Erik Desrosiers Menu loading problemClosed Troubleshooting the Theme   Updated August 16, 2019 at 4:25pm   8 Most recent comment from Alexandre Dubois:Bonjour Erik, Le logo du menu est intégé avec du code JS. Nous attendons donc que le logo soit intégré avant de faire apparaître le menu. Vous pouvez utiliser ce code css pour que le menu soit ... gregdei "empty" image in playlistClosed Troubleshooting the Theme   Updated August 16, 2019 at 4:09pm   13 Most recent comment from Alexandre Dubois:You are welcome GertJan van Schuppen Problem with page 'Edit with elementor'Closed Troubleshooting the Theme   Updated August 15, 2019 at 7:14am   3 Most recent comment from GertJan van Schuppen:Thanks! It worked! Erik Desrosiers Essential Grid not loading properlyClosed Troubleshooting the Theme   Updated August 14, 2019 at 9:25pm   7 Most recent comment from Alexandre Dubois:Je ne sais pas si Breeze a une option pour le minify JS, Mais si elle en a une, vous pouvez essayer de le desactiver. David Vega install - standup filesClosed Troubleshooting the Theme   Updated August 14, 2019 at 4:42pm   2 Most recent comment from Alexandre Dubois:Hi, Please unzip your file. The theme file is inside the theme folder.theme/sonaar.zip insidesounds homepage settingsClosed Troubleshooting the Theme   Updated August 13, 2019 at 6:28pm   4 Most recent comment from Alexandre Dubois:You are welcome Erik Desrosiers Using Elementor for single artist pagesClosed Troubleshooting the Theme   Updated August 13, 2019 at 3:00pm   3 Most recent comment from Alexandre Dubois:Well done Dave Johnson progress bar not working when playing musicClosed Troubleshooting the Theme   Updated August 12, 2019 at 8:31pm   4 Most recent comment from Alexandre Dubois:You are welcome Erik Desrosiers Problem with permalinksClosed Troubleshooting the Theme   Updated August 9, 2019 at 8:30pm   20 Most recent comment from Max:Also, please try to install Classic Editor plugin. I think this will fix your permalink issue. Erik Desrosiers Album covert art disappears + audio player backgroundClosed Troubleshooting the Theme   Updated August 9, 2019 at 6:19am   4 Most recent comment from Erik Desrosiers:This was resolved by migrating from Dreamhost to Cloudways. Erik Desrosiers Website slowClosed Troubleshooting the Theme   Updated August 9, 2019 at 5:44am   8 Most recent comment from Erik Desrosiers:Cloudways solved my problem. I'll be migrating all my Wordpress websites away from Dreamhost now. Thanks for the great suggestion! Erik Desrosiers Essential grid images not loadingClosed Troubleshooting the Theme   Updated August 9, 2019 at 5:43am   3 Most recent comment from Erik Desrosiers:This was resolved by switching from Dreamhost to Cloudways Mike Brown plugin not working correctly with themeClosed Troubleshooting the Theme   Updated August 9, 2019 at 12:32am   2 Most recent comment from Max:Hi, If a third party plugin is not ajaxifed and don't work with a Ajax theme, and you really want to use that third party plugin, you can turn off ajax in the theme by going to wp-admin > theme ... Mat Murray WooCommerce product tabs not showing in frontendClosed Troubleshooting the Theme   Updated August 8, 2019 at 2:23pm   9 Most recent comment from Mat Murray:Perfect. Thanks!