Okay

Public Tickets

Erin Rose Broken theme? Website?Closed Troubleshooting the Theme   Updated October 27, 2019 at 6:45pm   2 Most recent comment from Max:Hi,I dont have attachment in your message. can you send me a screenshot ?Could you please provide me access to your wp-admin and I will gladly check the issue you have. [email protected] demo content failing to installClosed Troubleshooting the Theme   Updated October 25, 2019 at 4:47pm   7 Most recent comment from Max:You are welcome Jeff Weidner Videos redirecting offsite to VimeoClosed Troubleshooting the Theme   Updated October 24, 2019 at 7:04pm   6 Most recent comment from Max:you are welcome Raf Cardenas Gallery brokenClosed Troubleshooting the Theme   Updated October 24, 2019 at 6:08pm   3 Most recent comment from Raf Cardenas:Oh you're the best! Thanks for the quick response, all set. Jeff Weidner Items not showing on web pageClosed Troubleshooting the Theme   Updated October 24, 2019 at 5:29pm   4 Most recent comment from Alexandre Dubois:This option is not available for stream video. Jonk Haglund Main menu disappeared after updating themeClosed Troubleshooting the Theme   Updated October 18, 2019 at 3:37pm   2 Most recent comment from Max:Hi,Do you have any cache plugin or CDN? if so, try to clear the cache/reset the CDN.If it does not work,  please provide me access to your wp-admin and I will gladly check the issue you have. José Pedro Ferreira Error in imagesClosed Troubleshooting the Theme   Updated October 18, 2019 at 5:41pm   3 Most recent comment from Alexandre Dubois:It is no more necessary to set the allow_url to "on". I have find a better way to fix the issue. It is fixed. valentino magra header / menu modifyClosed Troubleshooting the Theme   Updated October 17, 2019 at 2:51pm   2 Most recent comment from Max:Hi,go to wp-admin > theme options > menu options and scroll down to hot links to remove the links on the right.You will also see the logo mini to remove on the same screen. Rosie Invisible elements on IEClosed Troubleshooting the Theme   Updated October 16, 2019 at 5:24pm   2 Most recent comment from Max:We just had a chat on messenger about this issue.Elementor does not support IE: https://docs.elementor.com/article/38-requirementsPerhaps rebuilt your section and use an image instead of a background ... Taragh Bissett Publish broken after changing site address in wordpressClosed Troubleshooting the Theme   Updated October 11, 2019 at 2:37pm   4 Most recent comment from Max:Interesting. Thanks for sharing! Jelani Sonaar: News widgetClosed Troubleshooting the Theme   Updated October 2, 2019 at 2:58pm   2 Most recent comment from Alexandre Dubois:Hi Jelani,This sonaar news widget doesnt work. It will be removed in the next theme update. You can use the native wordpress widget RECENT POST introvartsounds Page LoadingClosed Troubleshooting the Theme   Updated October 1, 2019 at 3:15pm   14 Most recent comment from Max:The real spectrum analyzer refers to this player: https://d.pr/i/xZCj0vThe footer player shows sounds bars for design purpose only. they are generated automatically. The reason is because showing real ... Eduard cannot change background imageClosed Troubleshooting the Theme   Updated September 30, 2019 at 4:01pm   3 Most recent comment from Max:great! Cochise Genet Elementor and TabsClosed Troubleshooting the Theme   Updated September 26, 2019 at 10:27pm   1 Most recent comment from Cochise Genet:Hi, Please, delete this message. I found solutions to my problems :)Thank you. Erik Desrosiers Mandala: Assign different menu setting to home pageClosed Troubleshooting the Theme   Updated September 25, 2019 at 4:10pm   9 Most recent comment from Max:We already have this option. see screenshot: https://d.pr/i/Vn6LCNbut you cant set this feature per page basis.