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Public Tickets

Rosie Invisible elements on IEClosed Troubleshooting the Theme   Updated October 16, 2019 at 5:24pm   2 Most recent comment from Max:We just had a chat on messenger about this issue.Elementor does not support IE: https://docs.elementor.com/article/38-requirementsPerhaps rebuilt your section and use an image instead of a background ... Taragh Bissett Publish broken after changing site address in wordpressClosed Troubleshooting the Theme   Updated October 11, 2019 at 2:37pm   4 Most recent comment from Max:Interesting. Thanks for sharing! Jelani Sonaar: News widgetClosed Troubleshooting the Theme   Updated October 2, 2019 at 2:58pm   2 Most recent comment from Alexandre Dubois:Hi Jelani,This sonaar news widget doesnt work. It will be removed in the next theme update. You can use the native wordpress widget RECENT POST introvartsounds Page LoadingClosed Troubleshooting the Theme   Updated October 1, 2019 at 3:15pm   14 Most recent comment from Max:The real spectrum analyzer refers to this player: https://d.pr/i/xZCj0vThe footer player shows sounds bars for design purpose only. they are generated automatically. The reason is because showing real ... Eduard cannot change background imageClosed Troubleshooting the Theme   Updated September 30, 2019 at 4:01pm   3 Most recent comment from Max:great! Cochise Genet Elementor and TabsClosed Troubleshooting the Theme   Updated September 26, 2019 at 10:27pm   1 Most recent comment from Cochise Genet:Hi, Please, delete this message. I found solutions to my problems :)Thank you. Erik Desrosiers Mandala: Assign different menu setting to home pageClosed Troubleshooting the Theme   Updated September 25, 2019 at 4:10pm   9 Most recent comment from Max:We already have this option. see screenshot: https://d.pr/i/Vn6LCNbut you cant set this feature per page basis. Oren Cohen Footer page cannot be foundClosed Troubleshooting the Theme   Updated September 25, 2019 at 2:36pm   3 Most recent comment from Max:This page might help: https://docs.elementor.com/article/132-404-page Oren Cohen cannot see somethingClosed Troubleshooting the Theme   Updated September 24, 2019 at 4:22pm   3 Most recent comment from Max:You cannot customize our menu with ELEMENTOR. If you want to use Elementor to use your own menu, you will need to buy Elementor Pro Oren Cohen zipClosed Troubleshooting the Theme   Updated September 24, 2019 at 10:15am   14 Most recent comment from Oren Cohen:Thanks that worked Mat Murray YouTube videos not updating in Essential Grid unless cache is manually clearedClosed Troubleshooting the Theme   Updated September 23, 2019 at 5:37pm   14 Most recent comment from Max:Yes, I just cleared the cache from Ess Grid > choose your grid and click Settings > Source tab >  and click clear cache PANAKEIA Better display of track and album title on mobileClosed Troubleshooting the Theme   Updated September 23, 2019 at 2:06pm   2 Most recent comment from Max:Touch the track and it will automatically scroll right to left.If you want, you can resize the font with custom css. Unfortunately we cant provide custom css for custom personalization. Manuel Problems to get the contentClosed Troubleshooting the Theme   Updated September 23, 2019 at 2:03pm   2 Most recent comment from Max:Hi,It looks like a JavaScript conflict. Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ... Siraj Updated Theme, running slowClosed Troubleshooting the Theme   Updated September 20, 2019 at 12:39pm   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. Marcus Wordpress Theme Import FulesClosed Troubleshooting the Theme   Updated September 17, 2019 at 3:08pm   6 Most recent comment from Max:You can check the official requirements here: https://docs.elementor.com/article/38-requirements