Public Tickets
Taragh Bissett
Publish broken after changing site address in wordpressClosed
Troubleshooting the Theme
Updated October 11, 2019 at 2:37pm
4
Most recent comment from Max:Interesting. Thanks for sharing!
Jelani
Sonaar: News widgetClosed
Troubleshooting the Theme
Updated October 2, 2019 at 2:58pm
2
Most recent comment from Alexandre Dubois:Hi Jelani,This sonaar news widget doesnt work. It will be removed in the next theme update. You can use the native wordpress widget RECENT POST
introvartsounds
Page LoadingClosed
Troubleshooting the Theme
Updated October 1, 2019 at 3:15pm
14
Most recent comment from Max:The real spectrum analyzer refers to this player: https://d.pr/i/xZCj0vThe footer player shows sounds bars for design purpose only. they are generated automatically. The reason is because showing real ...
Eduard
cannot change background imageClosed
Troubleshooting the Theme
Updated September 30, 2019 at 4:01pm
3
Most recent comment from Max:great!
Cochise Genet
Elementor and TabsClosed
Troubleshooting the Theme
Updated September 26, 2019 at 10:27pm
1
Most recent comment from Cochise Genet:Hi,
Please, delete this message. I found solutions to my problems :)Thank you.
Erik Desrosiers
Mandala: Assign different menu setting to home pageClosed
Troubleshooting the Theme
Updated September 25, 2019 at 4:10pm
9
Most recent comment from Max:We already have this option. see screenshot: https://d.pr/i/Vn6LCNbut you cant set this feature per page basis.
Oren Cohen
Footer page cannot be foundClosed
Troubleshooting the Theme
Updated September 25, 2019 at 2:36pm
3
Most recent comment from Max:This page might help: https://docs.elementor.com/article/132-404-page
Oren Cohen
cannot see somethingClosed
Troubleshooting the Theme
Updated September 24, 2019 at 4:22pm
3
Most recent comment from Max:You cannot customize our menu with ELEMENTOR. If you want to use Elementor to use your own menu, you will need to buy Elementor Pro
Oren Cohen
zipClosed
Troubleshooting the Theme
Updated September 24, 2019 at 10:15am
14
Most recent comment from Oren Cohen:Thanks that worked
Mat Murray
YouTube videos not updating in Essential Grid unless cache is manually clearedClosed
Troubleshooting the Theme
Updated September 23, 2019 at 5:37pm
14
Most recent comment from Max:Yes, I just cleared the cache from Ess Grid > choose your grid and click Settings > Source tab > and click clear cache
PANAKEIA
Better display of track and album title on mobileClosed
Troubleshooting the Theme
Updated September 23, 2019 at 2:06pm
2
Most recent comment from Max:Touch the track and it will automatically scroll right to left.If you want, you can resize the font with custom css. Unfortunately we cant provide custom css for custom personalization.
Manuel
Problems to get the contentClosed
Troubleshooting the Theme
Updated September 23, 2019 at 2:03pm
2
Most recent comment from Max:Hi,It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ...
Siraj
Updated Theme, running slowClosed
Troubleshooting the Theme
Updated September 20, 2019 at 12:39pm
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
Marcus
Wordpress Theme Import FulesClosed
Troubleshooting the Theme
Updated September 17, 2019 at 3:08pm
6
Most recent comment from Max:You can check the official requirements here: https://docs.elementor.com/article/38-requirements
Raf Cardenas
Mailchimp integration not workingClosed
Troubleshooting the Theme
Updated September 16, 2019 at 7:22pm
14
Most recent comment from Alexandre Dubois:No Audience ID is required. You can test with our API af6c96c81d24c66aa7431139c9f45511-us3You will see it works. I have tested it on your site. Please double check your API. You probably have alread ...