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Public Tickets

Oren Cohen Footer page cannot be foundClosed Troubleshooting the Theme   Updated September 25, 2019 at 2:36pm   3 Most recent comment from Max:This page might help: https://docs.elementor.com/article/132-404-page Oren Cohen cannot see somethingClosed Troubleshooting the Theme   Updated September 24, 2019 at 4:22pm   3 Most recent comment from Max:You cannot customize our menu with ELEMENTOR. If you want to use Elementor to use your own menu, you will need to buy Elementor Pro Oren Cohen zipClosed Troubleshooting the Theme   Updated September 24, 2019 at 10:15am   14 Most recent comment from Oren Cohen:Thanks that worked Mat Murray YouTube videos not updating in Essential Grid unless cache is manually clearedClosed Troubleshooting the Theme   Updated September 23, 2019 at 5:37pm   14 Most recent comment from Max:Yes, I just cleared the cache from Ess Grid > choose your grid and click Settings > Source tab >  and click clear cache PANAKEIA Better display of track and album title on mobileClosed Troubleshooting the Theme   Updated September 23, 2019 at 2:06pm   2 Most recent comment from Max:Touch the track and it will automatically scroll right to left.If you want, you can resize the font with custom css. Unfortunately we cant provide custom css for custom personalization. Manuel Problems to get the contentClosed Troubleshooting the Theme   Updated September 23, 2019 at 2:03pm   2 Most recent comment from Max:Hi,It looks like a JavaScript conflict. Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ... Siraj Updated Theme, running slowClosed Troubleshooting the Theme   Updated September 20, 2019 at 12:39pm   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. Marcus Wordpress Theme Import FulesClosed Troubleshooting the Theme   Updated September 17, 2019 at 3:08pm   6 Most recent comment from Max:You can check the official requirements here: https://docs.elementor.com/article/38-requirements Raf Cardenas Mailchimp integration not workingClosed Troubleshooting the Theme   Updated September 16, 2019 at 7:22pm   14 Most recent comment from Alexandre Dubois:No Audience ID is required. You can test with our API af6c96c81d24c66aa7431139c9f45511-us3You will see it works. I have tested it on your site. Please double check your API. You probably have alread ... Luc Beauchemin MailchimpClosed Troubleshooting the Theme   Updated September 16, 2019 at 6:38pm   4 Most recent comment from Luc Beauchemin:Compris. J'irai donc voir de ce côté. Jonathan Richardson Warning: strpos() expects parameter 1 to be stringClosed Troubleshooting the Theme   Updated September 16, 2019 at 5:37pm   6 Most recent comment from Alexandre Dubois:Something wrong was in our code related to the new option "no track skip" released to sonaar v4.7. Luc Beauchemin Installation du Elementor Template Kit a échouéClosed Troubleshooting the Theme   Updated September 16, 2019 at 3:13pm   3 Most recent comment from Luc Beauchemin:Parfait. Il ne fallait pas l'importer comme Extension, mais simplement comme Modèle. Brian Stephens Error Since Updating THEMEClosed Troubleshooting the Theme   Updated September 13, 2019 at 9:54pm   5 Most recent comment from Brian Stephens:Thanks so much for all your help today!! John Destination folder already exists.Closed Troubleshooting the Theme   Updated September 12, 2019 at 3:22am   2 Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have. antrophe Button ColoursClosed Troubleshooting the Theme   Updated September 11, 2019 at 7:44pm   9 Most recent comment from Alexandre Dubois:You can set the transparency here:https://d.pr/free/i/7aCyil