Public Tickets
Luc Beauchemin
Installation du Elementor Template Kit a échouéClosed
Troubleshooting the Theme
Updated September 16, 2019 at 3:13pm
3
Most recent comment from Luc Beauchemin:Parfait. Il ne fallait pas l'importer comme Extension, mais simplement comme Modèle.
Brian Stephens
Error Since Updating THEMEClosed
Troubleshooting the Theme
Updated September 13, 2019 at 9:54pm
5
Most recent comment from Brian Stephens:Thanks so much for all your help today!!
John
Destination folder already exists.Closed
Troubleshooting the Theme
Updated September 12, 2019 at 3:22am
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
antrophe
Button ColoursClosed
Troubleshooting the Theme
Updated September 11, 2019 at 7:44pm
9
Most recent comment from Alexandre Dubois:You can set the transparency here:https://d.pr/free/i/7aCyil
Victor Salamanqués
menu without active linksClosed
Troubleshooting the Theme
Updated September 10, 2019 at 6:46pm
4
Most recent comment from Victor Salamanqués:It is working.Thank you.
Mike Talmai
Ajax Music playerClosed
Troubleshooting the Theme
Updated September 10, 2019 at 12:44pm
6
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
PANAKEIA
Essential Grid > Instagram Feed do not work anymoreClosed
Troubleshooting the Theme
Updated September 10, 2019 at 9:30am
3
Most recent comment from PANAKEIA:thanks
paul
Browser Console errorsClosed
Troubleshooting the Theme
Updated September 9, 2019 at 3:00pm
4
Most recent comment from Max:But everything seems to works fine. if you have any specific issue, let us know
paul
sonaar.scripts.min.jsClosed
Troubleshooting the Theme
Updated September 9, 2019 at 2:18pm
7
Most recent comment from Max:You are welcome
Doug Rider
Continuous Sticky Audio PlayerClosed
Troubleshooting the Theme
Updated September 7, 2019 at 11:53pm
3
Most recent comment from Doug Rider:Oops. I see that it's only for your themes. https://sonaar.io/wp-plugin-to-manage-music
Leo
Featured ImageClosed
Troubleshooting the Theme
Updated September 4, 2019 at 7:19pm
4
Most recent comment from Max:Fixed. I set the grid to load the featured image on priority: https://d.pr/i/w6FLc8
Raf Cardenas
Call to action link now workingClosed
Troubleshooting the Theme
Updated September 4, 2019 at 7:28pm
2
Most recent comment from Raf Cardenas:Re-entered it and working now. You can close this.
Nick
License keyClosed
Troubleshooting the Theme
Updated September 4, 2019 at 4:01am
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
Franklin Espinola
Audio does not play automaticallyClosed
Troubleshooting the Theme
Updated September 3, 2019 at 11:12pm
2
Most recent comment from Max:Hi,Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the us ...
RICHARD URQUHART
ApperanceClosed
Troubleshooting the Theme
Updated September 3, 2019 at 12:27pm
2
Most recent comment from Max:Hi,I cant reproduce the issue using latest Chrome/Mac OSSee video : https://d.pr/v/Smi1xdWhat OS/Device are you using?