Public Tickets
Manuel
Problems to get the contentClosed
Troubleshooting the Theme
Updated September 23, 2019 at 2:03pm
2
Most recent comment from Max:Hi,It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ...
Siraj
Updated Theme, running slowClosed
Troubleshooting the Theme
Updated September 20, 2019 at 12:39pm
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
Marcus
Wordpress Theme Import FulesClosed
Troubleshooting the Theme
Updated September 17, 2019 at 3:08pm
6
Most recent comment from Max:You can check the official requirements here: https://docs.elementor.com/article/38-requirements
Raf Cardenas
Mailchimp integration not workingClosed
Troubleshooting the Theme
Updated September 16, 2019 at 7:22pm
14
Most recent comment from Alexandre Dubois:No Audience ID is required. You can test with our API af6c96c81d24c66aa7431139c9f45511-us3You will see it works. I have tested it on your site. Please double check your API. You probably have alread ...
Luc Beauchemin
MailchimpClosed
Troubleshooting the Theme
Updated September 16, 2019 at 6:38pm
4
Most recent comment from Luc Beauchemin:Compris. J'irai donc voir de ce côté.
Jonathan Richardson
Warning: strpos() expects parameter 1 to be stringClosed
Troubleshooting the Theme
Updated September 16, 2019 at 5:37pm
6
Most recent comment from Alexandre Dubois:Something wrong was in our code related to the new option "no track skip" released to sonaar v4.7.
Luc Beauchemin
Installation du Elementor Template Kit a échouéClosed
Troubleshooting the Theme
Updated September 16, 2019 at 3:13pm
3
Most recent comment from Luc Beauchemin:Parfait. Il ne fallait pas l'importer comme Extension, mais simplement comme Modèle.
Brian Stephens
Error Since Updating THEMEClosed
Troubleshooting the Theme
Updated September 13, 2019 at 9:54pm
5
Most recent comment from Brian Stephens:Thanks so much for all your help today!!
John
Destination folder already exists.Closed
Troubleshooting the Theme
Updated September 12, 2019 at 3:22am
2
Most recent comment from Max:HiCould you please provide me access to your wp-admin and I will gladly check the issue you have.
antrophe
Button ColoursClosed
Troubleshooting the Theme
Updated September 11, 2019 at 7:44pm
9
Most recent comment from Alexandre Dubois:You can set the transparency here:https://d.pr/free/i/7aCyil
Victor Salamanqués
menu without active linksClosed
Troubleshooting the Theme
Updated September 10, 2019 at 6:46pm
4
Most recent comment from Victor Salamanqués:It is working.Thank you.
Mike Talmai
Ajax Music playerClosed
Troubleshooting the Theme
Updated September 10, 2019 at 12:44pm
6
Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have.
PANAKEIA
Essential Grid > Instagram Feed do not work anymoreClosed
Troubleshooting the Theme
Updated September 10, 2019 at 9:30am
3
Most recent comment from PANAKEIA:thanks
paul
Browser Console errorsClosed
Troubleshooting the Theme
Updated September 9, 2019 at 3:00pm
4
Most recent comment from Max:But everything seems to works fine. if you have any specific issue, let us know
paul
sonaar.scripts.min.jsClosed
Troubleshooting the Theme
Updated September 9, 2019 at 2:18pm
7
Most recent comment from Max:You are welcome