Public Tickets
MENES KEDAR
music storeClosed
Troubleshooting the Theme
Updated November 21, 2019 at 3:39pm
4
Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little reward ...
Nii
Revolution slider play buttonClosed
Troubleshooting the Theme
Updated November 20, 2019 at 3:45pm
8
Most recent comment from Max:Hi Nii,Sorry, i've misunderstood. (my native language is french),I still dont quiet understand your question: But the contact form is in the footer, but its only one field which is meant to col ...
Daniel Oyston
Page not loadingClosed
Troubleshooting the Theme
Updated November 19, 2019 at 9:17pm
5
Most recent comment from Daniel Oyston:Thanks, Maxime
Corrado Cocco
I don't see the menu on the top of page...Closed
Troubleshooting the Theme
Updated November 14, 2019 at 8:55pm
9
Most recent comment from Corrado Cocco:Very thanks Max, Sorry ...I'm not a professional in the field ^..^Perfect
José Pedro Ferreira
Error message after upgrading to WordPress 5.3Closed
Troubleshooting the Theme
Updated November 13, 2019 at 2:47pm
2
Most recent comment from Max:check the error message carefully. its related to your polylang plugin
valentino magra
main style of new posts webpagesClosed
Troubleshooting the Theme
Updated November 11, 2019 at 7:42pm
2
Most recent comment from Max:The text on the URL provided is using the body text color. You can change it by going to wp-admin > theme options > typography and change the body text font color.
Owen
Adding Adobe FontsClosed
Troubleshooting the Theme
Updated November 9, 2019 at 5:46pm
9
Most recent comment from Max:Ill close this ticket as I replied previously on messenger.
Gordon
HTTPS Padlock Failures (x2)Closed
Troubleshooting the Theme
Updated November 8, 2019 at 4:20pm
6
Most recent comment from Max:Thank you Gordon ! Enjoy
Markus Marjak Marjak
Elementor problems / mobile viewsClosed
Troubleshooting the Theme
Updated November 4, 2019 at 5:59pm
2
Most recent comment from Max:Hi,It looks like a JavaScript conflict.
Could you try something for me? Please deactivate all your plugins except Elementor Sonaar Addon, Elementor, Essential Grid and Revolution Slider then see if t ...
Brad Shoemaker
Sonaar Interferes with Powerpress FeedClosed
Troubleshooting the Theme
Updated November 1, 2019 at 2:45pm
5
Most recent comment from Max:Hi,we have just added an option in our theme to disable the rss feed generated by Sonaar. We will push an official update within the next 2 weeks. In the meantime, here is the update.See screenshot o ...
Jeff Weidner
pocasts are not playing for some reasonClosed
Troubleshooting the Theme
Updated October 30, 2019 at 5:43pm
6
Most recent comment from Max:Good to know!
Damien
Home page on demo importClosed
Troubleshooting the Theme
Updated October 29, 2019 at 5:44pm
46
Most recent comment from Alexandre Dubois:Hi,1) The video is set as a section backgroundhttps://d.pr/free/i/WAaMBi2) The logo is always linked to the homepage, so if the landingpage is set as the homepage, the logo will be linked to it. I don ...
Marc A Augustine
when i exported the demo temple i can't see the images on my libraryClosed
Troubleshooting the Theme
Updated October 28, 2019 at 8:23pm
2
Most recent comment from Max:Sorry Im confused and I dont understand your question...you have exported the demo temple? what is the demo temple?please elaborate or send me screenshot so I can understand.Also could you please pro ...
CristianGilDj
Essential Grid - Sonaar TemplateClosed
Troubleshooting the Theme
Updated October 28, 2019 at 7:25pm
5
Most recent comment from Max:Seems to work. see screenshot: https://d.pr/i/e0bG5n
Juan Ignacio Miranda Sánchez
instagram feed problemsClosed
Troubleshooting the Theme
Updated October 27, 2019 at 6:50pm
2
Most recent comment from Max:please read this article for the solution: https://sonaar.ticksy.com//ticket/2143149/