Public Tickets
emedia
Search Form and Continues playerClosed
Troubleshooting the Theme
Updated February 21, 2023 at 2:27am
7
Most recent comment from Max:No it won't. It will only work for a tracklist. You can add multiple post within the same tracklist.Otherwise, I don't have any other ajax solution for you sorry.
Heinrich Buttler
Elementor with SonaarClosed
Troubleshooting the Theme
Updated February 14, 2023 at 2:43pm
6
Most recent comment from Heinrich Buttler:OK, I had to go down to PHP 7.4 ... thank you, you might delete this ticket please.
André
Google FontsClosed
Troubleshooting the Theme
Updated February 10, 2023 at 3:43pm
7
Most recent comment from Alexandre Dubois:The way we enqueue google fonts was not compatible with Local Google Font. We have changed many code lines in the theme core.
iDemiah
Critical Error on WebsiteClosed
Troubleshooting the Theme
Updated February 8, 2023 at 8:43pm
8
Most recent comment from Max:Great!
hopeton
Theme homepageClosed
Troubleshooting the Theme
Updated February 7, 2023 at 11:08am
29
Most recent comment from hopeton:Hi MaxThere is definitely an issue with my Mac Book Pro, any changes I make are not taking place, I've logged into the backend of the site via my iPad made changes and everything works. Thank ...
Mat Murray
IONOS told me to update to PHP 8.1, now theme is brokenClosed
Troubleshooting the Theme
Updated February 1, 2023 at 3:34pm
9
Most recent comment from Mat Murray:Perfect. Thanks! That looks to be the end of this issue for now.Thanks for all your help!
mel
Music player widthClosed
Troubleshooting the Theme
Updated January 28, 2023 at 4:54am
5
Most recent comment from mel:Thank you for your video. I have fixed it now :)
José Pedro Ferreira
The old events don't appearClosed
Troubleshooting the Theme
Updated January 23, 2023 at 4:03pm
11
Most recent comment from Max:Maybe the translattion plugin was installed after the event were created. I don't know
joly
scrollClosed
Troubleshooting the Theme
Updated January 21, 2023 at 1:01pm
10
Most recent comment from Max:Quel problème exactement avec Php 8? Montrer moi les message d'erreur
Wendy Hunt
No player in Firefox or SafariClosed
Troubleshooting the Theme
Updated January 20, 2023 at 1:29am
3
Most recent comment from Wendy Hunt:I turned off all of the plugins and turned them back on one at a time - and it worked. None of them triggered the problem. I'm not sure what that is - but it's good now.
DAVID
slider revolutionClosed
Troubleshooting the Theme
Updated January 19, 2023 at 4:50pm
2
Most recent comment from Max:Hi, If you have issues with plugin activations or updates, please read below:
Plugin updates:
Like any premium themes on the market, the premium plugins that come with the theme cannot be automatical ...
joly
pluginClosed
Troubleshooting the Theme
Updated January 18, 2023 at 2:51pm
2
Most recent comment from Max:Hi,Im not familiar with any cookies or privacy policy plugin im afraid...You may check on Google what plugins are best to manage cookies/privacy policies. There are tons of them
Andrew Jubinsky
license not loadingClosed
Troubleshooting the Theme
Updated January 18, 2023 at 2:36pm
4
Most recent comment from Max:Great!
Deborah Jordan
Icon button for fly-out menuClosed
Troubleshooting the Theme
Updated January 16, 2023 at 2:41pm
14
Most recent comment from Max:Hi,Please check now. Its because your off canvas template had a hamburger menu set. I switched it to a vertical menu instead. see screenshot: https://drops.sonaar.io/i/kfdZwB
Jerremy
Website speedClosed
Troubleshooting the Theme
Updated January 15, 2023 at 7:30pm
15
Most recent comment from Max:I'm not sure what you are referring to by line of code to exclude.. It look à browser cache issue, not a cache plugin on your website. Try with a different phone and tell me if it works