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Public Tickets

Ken Refund - Accidentally bought wrong levelClosed General Help on the Theme   Updated January 20, 2022 at 5:37pm   2 Most recent comment from Max:Hi Ken, I've just processed with the refund  Bahadır Guven Settings won!t work as they should beClosed MP3 Audio Player Plugin   Updated January 19, 2022 at 6:07pm   3 Most recent comment from Max:Hi,Thanks for reporting this. This will be fixed in the next plugin update tomorrow (version 3.2). Stay tuned. Devin Accidentally deleted the podcast player boxes on my theme.Closed General Help on the Theme   Updated January 18, 2022 at 9:53pm   16 Most recent comment from Alexandre Dubois:You have to disable "MP3 player by sonaar" plugin. Jordi Get all tracks length from the current playlistClosed MP3 Audio Player Plugin   Updated January 18, 2022 at 2:43pm   6 Most recent comment from Alexandre Dubois:Hi Jordi,Ok. I understand now what you want, but this custom task is beyond our support. Get the time duration is only a small part of what you have to code. I can provide a js code to get the time ... Artoym MP3 Music Player by Sonaar to be updated to v.3.1 or higherClosed MP3 Audio Player Plugin   Updated January 18, 2022 at 4:29am   5 Most recent comment from Max:Awesome Artoym! Happy we could help you out!! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little ... Jason Ketterer Set as Default playerClosed MP3 Audio Player Plugin   Updated January 17, 2022 at 10:34pm   2 Most recent comment from Max:Hi,Unfortunately that's not currently possible. If you want to show our player in your front-end, you would need to use custom fields and build something dynamic using our shortcodes or Elemen ... Graham Lea-Cox Contact form and CachingClosed Troubleshooting the Theme   Updated January 15, 2022 at 4:33pm   2 Most recent comment from Max:Hi,1) I don't think it's possible to use a Gmail address as the admin receiver in a contact form . You must use an email address that match the same domain name eg: youremail@grahamlea-cox ... André Karlsson Demo ContentClosed Troubleshooting the Theme   Updated January 14, 2022 at 8:35pm   2 Most recent comment from Max:HiYou must install Sonaar theme. Once its installed and activated you will be able to import the theme demo of your choice.You can learn more about our theme and watch video tutorials to get started ... Timothy Moss ThemeClosed Get Started with the Theme   Updated January 14, 2022 at 2:54pm   2 Most recent comment from Max:Hi Timothy,Have you imported the Skullz yet ?You can learn more about our theme and watch video tutorials, especially the 2 first one, to get started here: https://sonaar.io/video-tutorials/ Jacob Engelbreth CPT audioClosed MP3 Audio Player Plugin   Updated January 14, 2022 at 2:42pm   17 Most recent comment from Max:Alright, all set now. have fun Brekke Olsen Searching playlistsClosed MP3 Audio Player Plugin   Updated January 13, 2022 at 6:20pm   3 Most recent comment from Brekke Olsen:Ok I will for sure! Thanks Max. Angelo MP3 player not working on 2nd siteClosed MP3 Audio Player Plugin   Updated January 13, 2022 at 2:27pm   2 Most recent comment from Max:I think its caused by your CDN. See screenshot: https://d.pr/i/V5uaQYCould you please deactivate your CDN and see if it works? graham Website slow speedClosed Troubleshooting the Theme   Updated January 12, 2022 at 6:03pm   5 Most recent comment from graham:Thanks for taking the time to have a look but its not the desktop version thats the problem its the mobile side thats taking ages, thanks for trying though Graham. Oliver Beek MP3 Music Player Pro VersionClosed MP3 Audio Player Plugin   Updated January 12, 2022 at 2:54pm   2 Most recent comment from Max:Hello Oliver,Do you have any error in your error.log file on your server?If you don't know how to check this, could you please provide me access to your wp-admin and also your FTP and I will gla ... David Boll continuous playback iPhoneClosed MP3 Audio Player Plugin   Updated January 12, 2022 at 2:39pm   2 Most recent comment from Max:Hi David,I think thats an issue with the iOS itself. I will keep in a eye on it for their next update.