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Public Tickets

Jacob Engelbreth CPT audioClosed MP3 Audio Player Plugin   Updated January 14, 2022 at 2:42pm   17 Most recent comment from Max:Alright, all set now. have fun Brekke Olsen Searching playlistsClosed MP3 Audio Player Plugin   Updated January 13, 2022 at 6:20pm   3 Most recent comment from Brekke Olsen:Ok I will for sure! Thanks Max. Angelo MP3 player not working on 2nd siteClosed MP3 Audio Player Plugin   Updated January 13, 2022 at 2:27pm   2 Most recent comment from Max:I think its caused by your CDN. See screenshot: https://d.pr/i/V5uaQYCould you please deactivate your CDN and see if it works? graham Website slow speedClosed Troubleshooting the Theme   Updated January 12, 2022 at 6:03pm   5 Most recent comment from graham:Thanks for taking the time to have a look but its not the desktop version thats the problem its the mobile side thats taking ages, thanks for trying though Graham. Oliver Beek MP3 Music Player Pro VersionClosed MP3 Audio Player Plugin   Updated January 12, 2022 at 2:54pm   2 Most recent comment from Max:Hello Oliver,Do you have any error in your error.log file on your server?If you don't know how to check this, could you please provide me access to your wp-admin and also your FTP and I will gla ... David Boll continuous playback iPhoneClosed MP3 Audio Player Plugin   Updated January 12, 2022 at 2:39pm   2 Most recent comment from Max:Hi David,I think thats an issue with the iOS itself. I will keep in a eye on it for their next update. Johnny Burke contact form errorClosed General Help on the Theme   Updated January 10, 2022 at 3:28pm   2 Most recent comment from Max:The email is set to [email protected] Like the error says, thats a fake email and @yourdomain.com is does not belong to your domain name which is @closertovenus.com Silver Aas The MP3 player does not load upClosed MP3 Audio Player Plugin   Updated January 10, 2022 at 5:37am   4 Most recent comment from Max:Unfortunately its the only way.You can perhaps hire someone who knows CSS, or, hire us. We do have a service for site customizations. See here. Tony Dang The tracklist pop-up has a huge blank backgroundClosed MP3 Audio Player Plugin   Updated January 8, 2022 at 4:09pm   3 Most recent comment from Max:Great ! Jonny Stanway MP3 Audio Player Individual Track LinksClosed MP3 Audio Player Plugin   Updated January 7, 2022 at 9:49pm   6 Most recent comment from Alexandre Dubois:You are welcome antonios Elementor error after uptadeClosed Troubleshooting the Theme   Updated January 7, 2022 at 4:54pm   9 Most recent comment from antonios:Hi,Yes, we try and is ok now. Thank youAntónio André Karlsson Problem with installationClosed Troubleshooting the Theme   Updated January 7, 2022 at 4:39pm   2 Most recent comment from Max:Hi, Look it works again now !It was an issue with our CDN which we just fixed. everything seems resolved now. Jake Doran Some Pages Not LoadingClosed Troubleshooting the Theme   Updated January 7, 2022 at 4:39pm   2 Most recent comment from Max:Hi,I can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.See screenshot https://d.pr/i/0m1 ... Susan Song PagesClosed General Help on the Theme   Updated January 7, 2022 at 4:38pm   4 Most recent comment from Max:Hi,1. No. The theme builder feature of Elementor Pro is specially made to make a reusable template. Go to WP-Admin  > Templates > Theme Builder and add a new template. Add the player widget by sele ... Jay Panaseiko Can't install the Elementor Template KitClosed MP3 Audio Player Plugin   Updated January 6, 2022 at 11:58pm   17 Most recent comment from Max:HiTo learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/