Public Tickets
Gaz
Activating Sonaar MP3 pro after updateClosed
MP3 Audio Player Plugin
Updated April 29, 2021 at 11:28pm
8
Most recent comment from Gaz:Yes, whereas the standard plugin remained after the update - the pro plugin got deleted, hence why there was initially no 'licence' option in the mp3 player menu. I will notify if it happ ...
José Pedro Ferreira
Media Library not accessibleClosed
Troubleshooting the Theme
Updated April 29, 2021 at 6:12pm
4
Most recent comment from Max:no
José Pedro Ferreira
Google Maps not showing on eventClosed
Troubleshooting the Theme
Updated April 29, 2021 at 5:50pm
3
Most recent comment from José Pedro Ferreira:It works!Thank you so much!
Voytek
text styles front-end problemClosed
Troubleshooting the Theme
Updated April 29, 2021 at 2:59pm
4
Most recent comment from Alexandre Dubois:Hi, Probably caused by some server restriction, elementor cant save style in an external file. The issue still persits is you disbale all plugins except elementor and you are running a basic theme a ...
David Ayotte
Display shuffle button in controls?Closed
MP3 Audio Player Plugin
Updated April 28, 2021 at 8:35pm
2
Most recent comment from Alexandre Dubois:Hi David, This option is only available through the sticky playerhttps://d.pr/i/ghpoYP
Johnny Burke
theme not displaying properlyClosed
Troubleshooting the Theme
Updated April 28, 2021 at 8:19pm
7
Most recent comment from Alexandre Dubois:Here some hint about how to optimize your site https://sonaar.ticksy.com/article/13839/
tim fisher
getting Pro to workClosed
MP3 Audio Player Plugin
Updated April 28, 2021 at 5:04pm
22
Most recent comment from Alexandre Dubois:Hello Tim, You really have to set a player to the mp3 player page. Now, the only reason why you can see the player is because the "continuous player" option is enable, and you have previously visite ...
Julien Moysens
Pro : Disable Sticky Player completely?Closed
MP3 Audio Player Plugin
Updated April 28, 2021 at 4:53pm
4
Most recent comment from Alexandre Dubois:You are welcome Julien
kunku
LoopingClosed
MP3 Audio Player Plugin
Updated April 28, 2021 at 12:28am
2
Most recent comment from Max:Hi, Are you using the pro version? This feature is only available in the pro version where we have an option to stop tracks when it's completed for each of your playlist.
[email protected]
How to Change the Side menuClosed
General Help on the Theme
Updated April 28, 2021 at 12:26am
2
Most recent comment from Max:Hi, The offcanvas menu can be edited in wp-admin > templatesTo learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966
Keith Lay
Adding Facebook PixelClosed
General Help on the Theme
Updated April 27, 2021 at 2:55pm
5
Most recent comment from Keith Lay:Thank you! I now understand it's different from the normal WP "Headers and Footers" section of the site.
Frankie Jordan
Switching a praralex multi artist format to a grid format without having to starting a new pageClosed
General Help on the Theme
Updated April 27, 2021 at 4:03am
4
Most recent comment from Max:You can edit your grid setting in wp-admin > Ess GridTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/support-center/essential-grid
Guénaël LOUËR
utilisation de SonaarClosed
Get Started with the Theme
Updated April 27, 2021 at 4:01am
2
Most recent comment from Max:Vous pouvez utiliser la License sur un nombre illimité de vos sites Web à vous. Cependant, vous ne pouvez pas donner ou vendre votre clef à un client qui s'occupera lui même du site Web. Don ...
Ben
Playlists not working rightClosed
Troubleshooting the Theme
Updated April 27, 2021 at 3:59am
7
Most recent comment from Max:Yes. Glad you have fixed it. If you have other issue, please explain what is the issue exactly because I don't understand according to your screenshots.
peter
set all pages with the MP3 player bottomClosed
MP3 Audio Player Plugin
Updated April 26, 2021 at 2:35pm
21
Most recent comment from Max:You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/You can also refer to our knowledge base here: https://sonaar.ticksy.com/articles/