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Public Tickets

Sudhir Poonipershad Video listClosed General Help on the Theme   Updated August 13, 2021 at 6:54pm   2 Most recent comment from Alexandre Dubois:Hi there,Our video post doesnt have the option to use a self host video. You have to use a platform as youtube. David Arkenstone lost site Emergency!Closed Troubleshooting the Theme   Updated August 13, 2021 at 4:56pm   2 Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon. David Arkenstone lost site Emergency!Closed General Help on the Theme   Updated August 13, 2021 at 4:55pm   2 Most recent comment from Alexandre Dubois:We have answered you on messenger. I hope everything will be fixed soon. Obadiah Ifeanyi Always Asking For ActivationClosed Troubleshooting the Theme   Updated August 12, 2021 at 3:07pm   2 Most recent comment from Alexandre Dubois:Hi Obadiah, Are you able to provide a screenshot from the notification? Noone How to Add new CTA Icon to TracklistlistClosed MP3 Audio Player Plugin   Updated August 11, 2021 at 8:04pm   8 Most recent comment from Alexandre Dubois:You are welcome Eric Rosenblum Request failed. Error code: 524Closed Get Started with the Theme   Updated August 10, 2021 at 7:22pm   2 Most recent comment from Alexandre Dubois:Hello Eric,Everything look importedhttps://dso-guild.org/ Thomas DeXter Integrating Music Player into WooCommerce Products and ListingsClosed MP3 Audio Player Plugin   Updated August 9, 2021 at 3:26pm   2 Most recent comment from Alexandre Dubois:Hi thomas, How can I help you today? Svetlana Menu white colorClosed Get Started with the Theme   Updated August 9, 2021 at 2:44pm   4 Most recent comment from Alexandre Dubois:Hi Svetlana, Please take a look in the homepage setting https://d.pr/i/mMoQ47 Dan Bulk UploadClosed MP3 Audio Player Plugin   Updated August 8, 2021 at 9:45pm   2 Most recent comment from Dan:I figured it out... Matthew David Wheeler RefundClosed MP3 Audio Player Plugin   Updated August 8, 2021 at 7:52am   1 Most recent comment from Matthew David Wheeler:Hello, I would like a refund on my purchase I made today. It wasn't what I was looking for. Please let me know. Thanks.  Svetlana Can't get old data backClosed Troubleshooting the Theme   Updated August 5, 2021 at 8:02pm   5 Most recent comment from Svetlana:Thanks for the answer. This ticket can be closed Mark LaChapelle installing themeClosed Troubleshooting the Theme   Updated August 3, 2021 at 3:31am   4 Most recent comment from Max:Hi Mark, You can get your license key by login into your Sonaar.io account and go to My Account > License Keys  Anya Camins Floating Sicky PlayerClosed MP3 Audio Player Plugin   Updated August 2, 2021 at 8:20pm   9 Most recent comment from Anya Camins:Everything is good on my I don't need to adjust the play button thank you! zeke woollett js errorsClosed Troubleshooting the Theme   Updated August 2, 2021 at 6:16pm   10 Most recent comment from zeke woollett:This is helpful - had been in contact with them previously to clean up some errors - this gives me some direction in reaching out again - thank you Paul Zimmermann Filtering Music BPMClosed MP3 Audio Player Plugin   Updated August 2, 2021 at 4:20pm   3 Most recent comment from Max:Excellent ! thanks for sharing!