Public Tickets
Fitz Patton
Change "Contact and Booking" text on Artist Page to "Contact"Closed
General Help on the Theme
Updated May 10, 2021 at 2:17pm
2
Most recent comment from Max:Hi,thanks so much for your comments! very appreciated.to change the Contact & Booking title, please go to your WordPress dashboard > Theme Options > Translation. See screenshot https://d.pr/i/vSQarI
Peter Saurbier
MP3 Player pro not working properly in latest elementorClosed
MP3 Audio Player Plugin
Updated May 10, 2021 at 2:00pm
5
Most recent comment from Max:@Deborah to prevent confusion and duplication, I will reply on your own ticket because this is not related with this ticket.
Kamran Rana
Setting Menu Hover colorsClosed
General Help on the Theme
Updated May 8, 2021 at 1:09pm
2
Most recent comment from Kamran Rana:All OK now .. I found the option in Menu Options after searching further.ItemsMain Item Hover Background ColorPlease disregardThanksK
Developer
CORS ErrorClosed
MP3 Audio Player Plugin
Updated May 8, 2021 at 6:54am
6
Most recent comment from Developer:Hi,Thanks for the quick reply. Actually, after searching a lot on the internet, I found out that I need to add CORS policy in my AWS S3 bucket. Idk why this problem showed after 2 years of using AWS S ...
Jay
Broken PlayerClosed
MP3 Audio Player Plugin
Updated May 8, 2021 at 2:48am
8
Most recent comment from Deborah Jordan:I hope Jay changed his password.
Padraigh Dermody
Accidentally deleted off canvas subscribe and social media buttons on podcrafter themeClosed
Troubleshooting the Theme
Updated May 7, 2021 at 6:39pm
2
Most recent comment from Alexandre Dubois:Hi there, I see both offcanvasAre you sure they are deleted? The best way, if you dont want to rebuilt something, is to rollback a backup. Your webhost provider can probably do it for you. Otherw ...
Fack It Worldwide
Play Button not aligned correctlyClosed
MP3 Audio Player Plugin
Updated May 7, 2021 at 1:35pm
8
Most recent comment from Alexandre Dubois:You are welcome
Monet Davenport
Mobile Menu Parent URLs Not ClickableClosed
Troubleshooting the Theme
Updated May 7, 2021 at 1:34pm
2
Most recent comment from Alexandre Dubois:Hi there, This is the way we have design the menu. The first goal of the menu parent item is to open the submenu. We allow link on the parent item on desktop, but this link is disable on mobile.My s ...
tim fisher
conflict between pluginsClosed
MP3 Audio Player Plugin
Updated May 7, 2021 at 1:24pm
5
Most recent comment from Max:Hi,To fix the issue, i'd need to replicate the same error using the same steps as you..otherwise, it would be very hard for me to spot the problem in our code.For the error message ""no playlist ...
Fack It Worldwide
Upload TemplatesClosed
MP3 Audio Player Plugin
Updated May 6, 2021 at 7:11pm
9
Most recent comment from Alexandre Dubois:You are welcome
Fack It Worldwide
Tools -> Select Tracks on different PagesClosed
MP3 Audio Player Plugin
Updated May 6, 2021 at 7:11pm
4
Most recent comment from Alexandre Dubois:You are welcome
Navare
The plugin is not working on my Wordpress website.Closed
MP3 Audio Player Plugin
Updated May 6, 2021 at 6:35pm
2
Most recent comment from Alexandre Dubois:Hello, To run the mp3 player pro, the free version has to be installed too.Please install it https://wordpress.org/plugins/mp3-music-player-by-sonaar/
Julien Moysens
Improve Cumulative Layout Shift TipClosed
MP3 Audio Player Plugin
Updated May 6, 2021 at 5:48pm
2
Most recent comment from Alexandre Dubois:Hello Julien,Thanks for your advice. It is very appreciated.
Charlotte
URGENT Help neededClosed
MP3 Audio Player Plugin
Updated May 6, 2021 at 3:20pm
4
Most recent comment from Charlotte:Thank you
Fack It Worldwide
Waveform not solidClosed
MP3 Audio Player Plugin
Updated May 6, 2021 at 1:19pm
2
Most recent comment from Max:Hi,
which version of the plugin are you using ?
Make sure to use version 2.3If it does not work, please provide me access to your wp-admin so I can check whats wrong.