Public Tickets
Etheridge
Demo Not LoadingClosed
Troubleshooting the Theme
Updated May 17, 2021 at 5:39pm
7
Most recent comment from Etheridge:Hi Max, Thank you so much! Greatly appreciate your help!
Jamie Richards
Layout of a playerClosed
MP3 Audio Player Plugin
Updated May 17, 2021 at 5:24pm
7
Most recent comment from Alexandre Dubois:Maybe I can provide some css code. But What you want exactly? Color, size?
jonare
Only show Sticky player when user play a songClosed
MP3 Audio Player Plugin
Updated May 14, 2021 at 2:57pm
6
Most recent comment from Alexandre Dubois:Yes Continuous Player is for when we navigate through the site, but it still work if you left the site and you come back. "Enable Sticky Player on every pages" feature will popup the sticky player on ...
Colin Dorman
Feature RequestClosed
MP3 Audio Player Plugin
Updated May 14, 2021 at 2:40pm
4
Most recent comment from Alexandre Dubois:Hello Mamie, Are you able to provide the url where can I see your player?
Orkun Ünek
About My Recent PurchaseClosed
Troubleshooting the Theme
Updated May 13, 2021 at 7:52pm
2
Most recent comment from Alexandre Dubois:Hi, After 1 year, you will be able to renew for 1 additional year of update and support. If you don't want to renew, you can cancel your subscription at any time and your product will still work ...
Amanda Davis
Remove the AudioClosed
General Help on the Theme
Updated May 13, 2021 at 7:41pm
2
Most recent comment from Alexandre Dubois:Hello Amanda, Did you found the way? Because I dont see any player on your homepagehttp://dominiqueg27.sg-host.com/
Amanda Davis
Remove Black BackgroundsClosed
General Help on the Theme
Updated May 13, 2021 at 1:35pm
2
Most recent comment from Alexandre Dubois:Hi Amanda, Select the elementor section element, click on the "style" tabAnd take a look in the "Shape divider" panel https://d.pr/i/eJBOX0
Jan
screen full of html source codeClosed
Troubleshooting the Theme
Updated May 13, 2021 at 5:39am
25
Most recent comment from Jan:just to correct you before I wont have access here anymore.. you did not ask kindly. I was talking about your previous reply where you had an outburst about 50 plugins on a multi site. you compared it ...
Webmark
Continuously play stream on Wordpress siteClosed
MP3 Audio Player Plugin
Updated May 12, 2021 at 8:54pm
4
Most recent comment from Alexandre Dubois:Hi Markus,Have you installed the sonaar MP3 player on your site? Can we test it on your site?
Kamran Rana
adjust distance of title and gridClosed
General Help on the Theme
Updated May 12, 2021 at 3:52pm
7
Most recent comment from Alexandre Dubois:Hi Kamran, Yes, the page title text style are from wp-admin>theme options>typography>h1But the graphic undernearth is from wp-admin>theme options>look and feel>here
Developer
{{PLAYLISTTITLE}} bugClosed
MP3 Audio Player Plugin
Updated May 12, 2021 at 1:34pm
10
Most recent comment from Alexandre Dubois:You are welcome
Roman
problems after updateClosed
MP3 Audio Player Plugin
Updated May 11, 2021 at 10:48pm
19
Most recent comment from Roman:Thank you. I am very glad that you solved the problem.
Michael
Album Upload and DownloadClosed
General Help on the Theme
Updated May 10, 2021 at 8:28pm
2
Most recent comment from Max:Hi, Please contact your web hosting provider so they can raise your wordpress upload limit.
Fitz Patton
Event GridClosed
Troubleshooting the Theme
Updated May 10, 2021 at 2:45pm
2
Most recent comment from Max:Hi,It's hard to check this if we don't have access to your website..any error in the google chrome console?Perhaps its a JavaScript conflict.
Could you try something for me? Please deactivat ...
Mark Bologna
Change Donate Button in Header - text and urlClosed
Troubleshooting the Theme
Updated May 10, 2021 at 2:22pm
5
Most recent comment from Max:Hi @Rob,
The ticket's solution below was for previous version of the theme.
Now, we have a much easier way to design the header directly with Elementor. To learn more on headers, menu, mobile me ...