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Public Tickets

Don Hunjadi 2.3.1 Update IssueClosed MP3 Audio Player Plugin   Updated March 30, 2021 at 7:48pm   4 Most recent comment from Max:Hi,Yes, its safe to delete. Perhaps your plugin folder was renamed, that's is why you've seen a duplicate. I don't really know what happened here.Thanks for your recommendation of Clo ... Greg Cahn ScrollbarClosed MP3 Audio Player Plugin   Updated March 30, 2021 at 7:08pm   2 Most recent comment from Max:Hi, Currently this is not possible but if we receive more user request about it, we will surely add this feature to our roadmapIm closing this ticket since its a duplicate of a message you sent on Mes ... Warren miller StreamingClosed MP3 Audio Player Plugin   Updated March 30, 2021 at 2:09pm   2 Most recent comment from Max:Yes, Here is a list of streaming servers we have tested so far: https://sonaar.ticksy.com/article/16450/ Nils Error - elementor mp3 playerClosed MP3 Audio Player Plugin   Updated March 30, 2021 at 2:04pm   19 Most recent comment from Max:Awesome! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little reward ... Leanna Kirchoff Hiding dates on Video-listClosed General Help on the Theme   Updated March 30, 2021 at 2:04pm   2 Most recent comment from Max:Hi there,Edit your video page with Elementor and edit the video list widget. See screenshot https://d.pr/i/0DsK9z ken HELP !Closed MP3 Audio Player Plugin   Updated March 30, 2021 at 12:35pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have with elementor not loading Mark Cason-Snow display options for the MP3 playerClosed MP3 Audio Player Plugin   Updated March 29, 2021 at 10:30pm   5 Most recent comment from Mark Cason-Snow:Great--thanks for letting me know.  Looks good!Is there a way to adjust the space for the time elapsed/time remaining so they don't wrap? Kenneth D. Michaels Can't install Demo contentClosed Troubleshooting the Theme   Updated March 29, 2021 at 7:29pm   3 Most recent comment from Kenneth D. Michaels:Works.. it was Using PHP 7.4 instead of PHP 8... Thanks Victor-Emanuel SMEU MP3 PLugin Pro Version doesn't work !Closed MP3 Audio Player Plugin   Updated March 29, 2021 at 4:30pm   10 Most recent comment from Max:It was a glitch in our script which prevent the plugin loading correctly on non-elementor version Dan auto-repeat a playlistClosed MP3 Audio Player Plugin   Updated March 29, 2021 at 4:28pm   3 Most recent comment from Alexandre Dubois:Hi Dan, I m glad the auto repeat  works well now for you. We have reproduced on our side the issue you had and it will be fixed in the next plugin update. Marti Trigger player from clickClosed MP3 Audio Player Plugin   Updated March 29, 2021 at 1:55pm   17 Most recent comment from Max:Bonjour,1. Malheureusement, je ne crois pas que iOS vont fournir de fix car c'est maintenant devenu une politique de navigateur. vous ne pouvez plus faire jouer automatiquement de l'audio (o ... much2loud OffCanvas menuClosed General Help on the Theme   Updated March 29, 2021 at 1:50pm   2 Most recent comment from Alexandre Dubois:Hi there, Please be sure you are running the lastest Sonaar theme (4.20.1) and Elementor sonaar Addons plugin(2.0.1).Here how to update them:https://sonaar.ticksy.com/article/12393https://sonaar.tick ... Anna Playlist not visible! Please help ASAPClosed MP3 Audio Player Plugin   Updated March 29, 2021 at 1:43pm   3 Most recent comment from Max:Hello Anna, You must update pro plugin to version 2.3 as well.Please read this article about how to update your plugin: https://sonaar.ticksy.com/article/17018/ Tomas Jochmann Essential Grid Vimeo LightboxClosed General Help on the Theme   Updated March 28, 2021 at 4:48pm   2 Most recent comment from Max:Hello Tomas,I think Essential Grid offers the ability to have the Vimeo appear in the lightbox. But  I don't think it has the ability to display a text description into the lightbox itself, not ... Sheri Smith License KeyClosed Get Started with the Theme   Updated March 28, 2021 at 4:45pm   2 Most recent comment from Max:Hello Sheri,What kind of issue do you have exactly? I see the license is registered to http://hdpbeats.com/please elaborate on the trouble.