Public Tickets
Anya Camins
Cutome optionClosed
General Help on the Theme
Updated June 28, 2021 at 2:47pm
10
Most recent comment from Alexandre Dubois:Hi Anya, In fact the Outlander menu use our new menu feature "elementor menu" If you want, I can import the outlander menu but I need access to the wp-admin
Mikel
Doubt about CastoPressClosed
General Help on the Theme
Updated June 28, 2021 at 2:46pm
4
Most recent comment from Max:Amazing Mikel!Have a great one,
alex arias
streaming from my own serviceClosed
MP3 Audio Player Plugin
Updated June 28, 2021 at 2:30pm
2
Most recent comment from Max:Hi,
This is only required if the player is not working on your site..You need to add Access control allow origin to your media server under the cors header. more info here https://developer.mozilla.o ...
Hamid Abugideiri
License activation page is blankClosed
MP3 Audio Player Plugin
Updated June 25, 2021 at 5:20pm
4
Most recent comment from Max:Hi,your WordPress core seems to be a modified version powered by Classipress.Im not familiar with Classipress and I think that might be the culprit.Could you please install a default theme on your sit ...
Jen O'Dea
Remove Bottom Audio PlayerClosed
General Help on the Theme
Updated June 25, 2021 at 5:08pm
3
Most recent comment from Jen O'Dea:Thank you so much!
Matthew Bertrand
CChangeing color in menu and footerClosed
General Help on the Theme
Updated June 24, 2021 at 3:33pm
4
Most recent comment from Alexandre Dubois:Do the same with the footer.Please go to wp-admin>Header & FooterEdit the footer post with elementorSelect the element you want to editAnd click on the "Style" tab
Slim
Off Canvas Menu LinksClosed
Troubleshooting the Theme
Updated June 23, 2021 at 3:38pm
2
Most recent comment from Alexandre Dubois:Hi, Promote has two menusYou can edit them through wp-admin>apperance>menu And select the menu you want to edit here. The menu location options are useless with our theme. The header is built with ...
Slim
Page TitlesClosed
General Help on the Theme
Updated June 23, 2021 at 3:27pm
6
Most recent comment from Alexandre Dubois:You are welcome
Sergio Torres Vargas
theme instalationClosed
Get Started with the Theme
Updated June 23, 2021 at 2:43pm
2
Most recent comment from Alexandre Dubois:Hi Sergio, You will probably have the same issue with another theme. You have have to allow permission on the wp-content folder. it have to be "readable" and "writable". Are you running on OS or W ...
Andy Caryofyllis
PHP versionClosed
Troubleshooting the Theme
Updated June 22, 2021 at 3:19pm
3
Most recent comment from Alexandre Dubois:Let me know if you are trying again. I will take a look.
Johnny Burke
show NotesClosed
General Help on the Theme
Updated June 22, 2021 at 2:03pm
9
Most recent comment from Alexandre Dubois:Hi Johnny, The way to do this is using the call to action button https://d.pr/i/st0hXUhttps://d.pr/i/HLkQjrMy recommendation is to remove all other Call to action you already have (spotify, itunes,. ...
Jesse Bias
MenusClosed
Troubleshooting the Theme
Updated June 21, 2021 at 6:02pm
5
Most recent comment from Alexandre Dubois:https://sonaar.ticksy.com/article/16966/
malik kalim ullah khan
logo isnt loadingClosed
Troubleshooting the Theme
Updated June 21, 2021 at 3:43pm
2
Most recent comment from Alexandre Dubois:Hi,I can see the logo on my side https://d.pr/i/VOxzV2Maybe you have to clear the browser cache.
Laura Roth
Prevent DownloadClosed
MP3 Audio Player Plugin
Updated June 18, 2021 at 3:22pm
6
Most recent comment from Max:You are welcome Laura
Dana Newhouse
mp3 player repeatsClosed
MP3 Audio Player Plugin
Updated June 16, 2021 at 3:31pm
5
Most recent comment from Dana Newhouse:Hi Alexandre,I'll have to get back to you in a day or two. My site is migrating today from a shared business account to a VSP plan. If, after that's accomplished the problem persists, I' ...