Public Tickets
marco bustamante
I bought the pro version but sticky player disappearedClosed
MP3 Audio Player Plugin
Updated April 20, 2021 at 1:47pm
6
Most recent comment from Max:Hi,perhaps its possible but you will need to check with your hosting provider if you can do that..Not every hosting allows this. The best people to help you install WordPress in a different server di ...
Walter
Sticky player disappearing when post has featured imageClosed
MP3 Audio Player Plugin
Updated April 19, 2021 at 11:22pm
4
Most recent comment from Max:Great Walter. Thank you
rachie
Music playerClosed
Get Started with the Theme
Updated April 19, 2021 at 4:20pm
2
Most recent comment from Max:hi,See Option B) in this article: https://sonaar.ticksy.com/article/12401
Johnny Burke
contact form spamClosed
General Help on the Theme
Updated April 19, 2021 at 2:00pm
2
Most recent comment from Max:Hi,I think there is a way but Im not very familiar with this. I recommend you check directly with the contact form you are using which is Contact Form 7 plugin to install a captcha or antispam filter ...
Craig
The theme is missing the style.css stylesheet.Closed
Troubleshooting the Theme
Updated April 19, 2021 at 1:58pm
2
Most recent comment from Max:Hi, You are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folde ...
Marcus
PodcastClosed
MP3 Audio Player Plugin
Updated April 18, 2021 at 10:23pm
3
Most recent comment from Marcus:Thx
Gaz
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 18, 2021 at 10:51am
7
Most recent comment from Gaz:Ok thanks Max, that is much appreciated. I look forward to running the update when it's out.Gaz
Gaz
Sticky Player & Auto playClosed
MP3 Audio Player Plugin
Updated April 17, 2021 at 3:18pm
6
Most recent comment from Max:Duplicate of https://sonaar.ticksy.com/ticket/2753000Im closing this tickt to prevent confusion and duplication
Bùi Văn Trọng
websiteClosed
General Help on the Theme
Updated April 17, 2021 at 3:12pm
23
Most recent comment from Max:Please edit your page with elementor. and make sure your section are NOT empty.The green row was not showing because it was empty. I added a spacer widget to make sure it contains something. https:// ...
John
how to exclude player on specific product pageClosed
MP3 Audio Player Plugin
Updated April 16, 2021 at 11:23pm
1
Most recent comment from John:I figured this out. Sorry, I didn't know how to delete the ticket.How can I eliminate the player tab on a specific woocommerce product page? I have the player enabled for Products, which works gr ...
Willy
Exclude continuous player from homepageClosed
MP3 Audio Player Plugin
Updated April 16, 2021 at 4:25pm
3
Most recent comment from Willy:Ok, thanks for you answer, hope this feature will be implemented in future versionsBest, Will
Nel
Sections namesClosed
Get Started with the Theme
Updated April 16, 2021 at 4:22pm
2
Most recent comment from Max:Yes that would be possible to change slugs. I recommend to check this with a WordPress developer because depending what you want to do, this can become a bit complex if you have never played with cust ...
guno romberg
does the player still plays when switch from page on my website? Not in a frame.Closed
MP3 Audio Player Plugin
Updated April 16, 2021 at 4:20pm
2
Most recent comment from Max:Hi,yes! To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/
Roman
Not Playing on MobileClosed
MP3 Audio Player Plugin
Updated April 15, 2021 at 5:14pm
3
Most recent comment from Max:Yes, this is because a https website cannot load a non-secure assets.Make sure that your stream is also https.
Charlotte
Name of track displaying incorrectlyClosed
MP3 Audio Player Plugin
Updated April 14, 2021 at 4:00pm
6
Most recent comment from Max:You are welcome