Public Tickets
GRUPOIPARTY
Return payment suscriptionClosed
General Help on the Theme
Updated March 26, 2021 at 5:40pm
2
Most recent comment from Max:Hi,
The account has been charged for the renewal of the Sonaar WordPress theme and includes 1 year of theme updates and theme support.
Take notes that prior to the renewal, we've sent you 2 email ...
Fitz Patton
Title of Playlist when cli9cked to expand to full screen from playerClosed
General Help on the Theme
Updated March 25, 2021 at 11:25pm
4
Most recent comment from Max:To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966
Jesse Bystrom
error message after activationClosed
Get Started with the Theme
Updated March 25, 2021 at 7:54pm
53
Most recent comment from Jesse Bystrom:Thank you
Fitz Patton
Increase File Upload Size - MAMPClosed
Get Started with the Theme
Updated March 25, 2021 at 11:36am
7
Most recent comment from Fitz Patton :Max, this max file size issue went away when I published to the web. For some reason the updates to ph and, wp-config didn't take effect until I published it to the web. This is closed.Thanks so ...
Fitz Patton
Menu MissingClosed
Troubleshooting the Theme
Updated March 24, 2021 at 11:19pm
1
Most recent comment from Fitz Patton :Fixed. Thanks MYou can close this.
Kenneth Reid
re-installClosed
MP3 Audio Player Plugin
Updated March 24, 2021 at 9:08pm
2
Most recent comment from Max:Hi Kenneth,I've setup a tutorial on how to use mp3s on your site. see article here: https://sonaar.ticksy.com/article/12401To manage your menu items, go to wp-admin > appearance > menuTo edit y ...
Carson
CORS Problem With Wordpress MultisiteClosed
MP3 Audio Player Plugin
Updated March 24, 2021 at 6:03pm
3
Most recent comment from Max:Hi, I think the best person in place to help you in this matter is your webhosting or the people that manage your server since cors policy is a server security assets.
Carson
Replacing Post Links with Play FunctionClosed
MP3 Audio Player Plugin
Updated March 24, 2021 at 6:01pm
14
Most recent comment from Max:The Track Links are displayed beside each tracks. The album links are displayed only below playlist if external links options/attribute is enabled.
Deborah Jordan
Elementor Update Broke Sticky PlayerClosed
Troubleshooting the Theme
Updated March 23, 2021 at 7:30pm
3
Most recent comment from Deborah Jordan:You know, I did clear my browser and used others. Maybe it's the DNS cache on my machine. I tried a troubleshooting and when I disabled the Elementor plugins, then the arrows worked. Weird.Thanks ...
Betaille
mp3 encoded source codeClosed
MP3 Audio Player Plugin
Updated March 23, 2021 at 2:35pm
2
Most recent comment from Max:Hi,every element, assets or media that is being displayed or played in a web browser will always be reachable by any tech-savvy user.Even YouTube videos can be downloaded on computer by any users.
Vasiliy
Shop woocommerce pageClosed
MP3 Audio Player Plugin
Updated March 23, 2021 at 1:26pm
14
Most recent comment from Max:Hi,The IronTemplates themes (We are the makers of these themes as well) are not compatible with the stand-alone player.1) The stand-alone player offer a continuous playback functionality, but it will ...
Jens
using the themesClosed
Get Started with the Theme
Updated March 22, 2021 at 11:49pm
2
Most recent comment from Max:I never tried Dreamhost but it should work with any hosting that support WordPress.org self-hosted. I know a lot of our users use dreamhost.I strongly recommend CloudWays as one of the best Web hostin ...
Robert
Shuffle Mode Not WorkingClosed
MP3 Audio Player Plugin
Updated March 22, 2021 at 8:22pm
4
Most recent comment from Alexandre Dubois:Hello Robert, Do you expect to see the track list here to be mixed ? The shuffle mode doesnt mix the track list display. The track order here will be the same with or without the shuffle mode enable. ...
Bernhard van Hsm
Unintended auto-start of playlistClosed
MP3 Audio Player Plugin
Updated March 22, 2021 at 3:19pm
2
Most recent comment from Alexandre Dubois:Hello Bernhard, Are you able to provide a login credential?
Carlos
Ads not loading on Ajax loaded section (content and sidebar)Closed
Troubleshooting the Theme
Updated March 22, 2021 at 2:07am
2
Most recent comment from Max:You will have to turn off AJAX page loading because the script is not compatible with AJAX.you can disable ajax in wp-admin > theme options > general settings