Public Tickets
Fack It Worldwide
Sticky Player below footerClosed
MP3 Audio Player Plugin
Updated May 4, 2021 at 4:27pm
5
Most recent comment from Fack It Worldwide:Legend.
Erin Rosen
Download buttonClosed
MP3 Audio Player Plugin
Updated May 4, 2021 at 2:25pm
10
Most recent comment from Alexandre Dubois:Hi, In the elementor editor,Please click on the "style" tabOpen the "External Links Buttons" panel And select "hide heading"https://d.pr/i/t5eCmR
Brett Caporn
Installation issueClosed
Get Started with the Theme
Updated May 4, 2021 at 1:55pm
3
Most recent comment from Max:Hi,Usually, this error message means that your server prevent users to upload file size more than 36mb (our theme file size is around 36mb). Please read this article: https://sonaar.ticksy.com/articl ...
Padraigh Dermody
Tutorial needed for existing podcast episodesClosed
Podcast Help on the Theme
Updated May 3, 2021 at 3:23pm
2
Most recent comment from Max:Hi there,Yes absolutely.Please check our knowledge base here: https://sonaar.ticksy.com/articles/100013605
mohamed fekry
theme support dokan or wcfm for multivendor?Closed
General Help on the Theme
Updated May 3, 2021 at 2:41pm
2
Most recent comment from Max:Hi there,Im not familiar with these plugins, unfortunately. never tried but I know some of our customers who have used it.
bobby
Removing track title from shortcode embedClosed
MP3 Audio Player Plugin
Updated May 3, 2021 at 1:54pm
4
Most recent comment from Alexandre Dubois:Hi, The only way to do this is to create a playlist post (wp-admin>mp3 player>add new playlist). Here you will be able to add a download link https://d.pr/i/xkqZ1TAnd you can select this playlist wi ...
Padraigh Dermody
podcrafter theme wont loadClosed
Get Started with the Theme
Updated May 2, 2021 at 11:52pm
4
Most recent comment from Max:Yes, please watch the very 2 first video tutorialYou can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
George
Updating the plugin resets all my player customizationsClosed
MP3 Audio Player Plugin
Updated May 2, 2021 at 10:02pm
4
Most recent comment from Max:I can't seem to be able to replicate this. Perhaps clear your browser cache?. Or just go to wp-admin > mp3 player > settings and save the new settings.
AnD
General feedbackClosed
General Help on the Theme
Updated May 2, 2021 at 1:08am
2
Most recent comment from Max:Hi, Thanks for your feedback. I think perhaps you might be missing something with Elementor and its dynamic features and templating system. (pro version of course). I recommend you read how powerful ...
Reginald Booker
its regardin switch plag the mp3 player, i cant switch to a different playlist at random it only plays one playlist unless i click on the sticky player and scroll down the song repertoire also i cant seem to change the skin of the mp3 player widget i tried almost everything thanks for any help i left a website link to show an exampleClosed
MP3 Audio Player Plugin
Updated May 1, 2021 at 1:27am
2
Most recent comment from Max:HiI can't seem to be able to reproduce on my computer. Could you please elaborate on the steps to reproduce the issue on my end and I will check this for you.
John
Store/Shop Plug-InClosed
Troubleshooting the Theme
Updated April 30, 2021 at 9:54pm
1
Most recent comment from John:Your menu lists and demos a shop/store (eCommerce) plug in - feature, but when I click to purchase, it navigates only to purchase the music (pro player) plug ins, and we cant find where to purchase. W ...
Johnny Burke
contact form spamClosed
General Help on the Theme
Updated April 30, 2021 at 9:01pm
2
Most recent comment from Alexandre Dubois:Hello Johnny, I recommend you to use Akismet
Gaz
Activating Sonaar MP3 pro after updateClosed
MP3 Audio Player Plugin
Updated April 29, 2021 at 11:28pm
8
Most recent comment from Gaz:Yes, whereas the standard plugin remained after the update - the pro plugin got deleted, hence why there was initially no 'licence' option in the mp3 player menu. I will notify if it happ ...
José Pedro Ferreira
Media Library not accessibleClosed
Troubleshooting the Theme
Updated April 29, 2021 at 6:12pm
4
Most recent comment from Max:no
José Pedro Ferreira
Google Maps not showing on eventClosed
Troubleshooting the Theme
Updated April 29, 2021 at 5:50pm
3
Most recent comment from José Pedro Ferreira:It works!Thank you so much!