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Public Tickets

John Allen Moore Downloading other ThemesClosed Get Started with the Theme   Updated April 20, 2021 at 4:32pm   6 Most recent comment from Max:You are welcome Vasiliy Product filterClosed Troubleshooting the Theme   Updated April 20, 2021 at 2:45pm   7 Most recent comment from Max:You are welcome marco bustamante I bought the pro version but sticky player disappearedClosed MP3 Audio Player Plugin   Updated April 20, 2021 at 1:47pm   6 Most recent comment from Max:Hi,perhaps its possible but you will need to check with your hosting provider if you can do that..Not every hosting allows this. The best people to help you install WordPress in a different server di ... Walter Sticky player disappearing when post has featured imageClosed MP3 Audio Player Plugin   Updated April 19, 2021 at 11:22pm   4 Most recent comment from Max:Great Walter. Thank you rachie Music playerClosed Get Started with the Theme   Updated April 19, 2021 at 4:20pm   2 Most recent comment from Max:hi,See Option B) in this article: https://sonaar.ticksy.com/article/12401 Johnny Burke contact form spamClosed General Help on the Theme   Updated April 19, 2021 at 2:00pm   2 Most recent comment from Max:Hi,I think there is a way but Im not very familiar with this. I recommend you check directly with the contact form you are using which is Contact Form 7 plugin to install a captcha or antispam filter ... Craig The theme is missing the style.css stylesheet.Closed Troubleshooting the Theme   Updated April 19, 2021 at 1:58pm   2 Most recent comment from Max:Hi, You are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folde ... Marcus PodcastClosed MP3 Audio Player Plugin   Updated April 18, 2021 at 10:23pm   3 Most recent comment from Marcus:Thx Gaz Sticky PlayerClosed MP3 Audio Player Plugin   Updated April 18, 2021 at 10:51am   7 Most recent comment from Gaz:Ok thanks Max, that is much appreciated. I look forward to running the update when it's out.Gaz Gaz Sticky Player & Auto playClosed MP3 Audio Player Plugin   Updated April 17, 2021 at 3:18pm   6 Most recent comment from Max:Duplicate of https://sonaar.ticksy.com/ticket/2753000Im closing this tickt to prevent confusion and duplication Bùi Văn Trọng websiteClosed General Help on the Theme   Updated April 17, 2021 at 3:12pm   23 Most recent comment from Max:Please edit your page with elementor. and make sure your section are NOT empty.The green row was not showing because it was empty. I added a spacer widget to make sure it contains something. https:// ... John how to exclude player on specific product pageClosed MP3 Audio Player Plugin   Updated April 16, 2021 at 11:23pm   1 Most recent comment from John:I figured this out. Sorry, I didn't know how to delete the ticket.How can I eliminate the player tab on a specific woocommerce product page? I have the player enabled for Products, which works gr ... Willy Exclude continuous player from homepageClosed MP3 Audio Player Plugin   Updated April 16, 2021 at 4:25pm   3 Most recent comment from Willy:Ok, thanks for you answer, hope this feature will be implemented in future versionsBest, Will  Nel Sections namesClosed Get Started with the Theme   Updated April 16, 2021 at 4:22pm   2 Most recent comment from Max:Yes that would be possible to change slugs. I recommend to check this with a WordPress developer because depending what you want to do, this can become a bit complex if you have never played with cust ... guno romberg does the player still plays when switch from page on my website? Not in a frame.Closed MP3 Audio Player Plugin   Updated April 16, 2021 at 4:20pm   2 Most recent comment from Max:Hi,yes! To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/