Public Tickets
jacob Eickhardt
play in safariClosed
MP3 Audio Player Plugin
Updated April 10, 2021 at 2:25pm
4
Most recent comment from Max:Hi,I cannot seem to be able to reproduce the issue on my end.I tried with Safari and every songs seems to play in your home page player. see screenshot https://d.pr/i/t6FqqX
John
display cover page image and playlist side by sideClosed
MP3 Audio Player Plugin
Updated April 9, 2021 at 5:49pm
4
Most recent comment from Max:Ok perfect.
Junior
multisite ready?Closed
MP3 Audio Player Plugin
Updated April 9, 2021 at 2:53am
2
Most recent comment from Max:Yes it should work with multisites.
Jan
CompatibilityClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 11:02pm
8
Most recent comment from Max:That's great Jan! Please note that we might remove the lifetime membership for future customers, as selling lifetime membership is not really sustainable in the long run as a business. It' ...
Roman
JavaScript HTML DOM - Changing CSSClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 8:42pm
11
Most recent comment from Max:You are welcome.
Carsten Schein
Problem to play from external serverClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 7:52pm
3
Most recent comment from Carsten Schein:Ashamed of meThank you ;-)
Jake
General Pre-Sales InfoClosed
Get Started with the Theme
Updated April 8, 2021 at 7:17pm
2
Most recent comment from Max:Hi Jake,
Yes and no. We only support Elementor for the page builder which is like 1000 better than Visual Composer.
If you want a light theme, not bloated, I recommend maybe Hello Theme which is an ...
Alexander Williamson
Button colors on Video postsClosed
Troubleshooting the Theme
Updated April 8, 2021 at 1:41pm
2
Most recent comment from Alexandre Dubois:Hi there, Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:a.back-btn{border-color: #ff0000;color: #ff0000;}a.back-btn:hover{background-color: #ff0000;}Of co ...
James Flowers
Latest update and menu not working correctly.Closed
General Help on the Theme
Updated April 7, 2021 at 10:19pm
4
Most recent comment from James Flowers:Solved. Had to restart my server. Thanks!
Gaz
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 7, 2021 at 4:34pm
3
Most recent comment from Gaz:Thanks Max, that's been a really great help! It's now doing what I wanted it to do albeit whilst abiding by the auto-play policy. Can see the sticky player well now after also changing the c ...
Alyssa
Artist and Playlist Not ShowingClosed
Troubleshooting the Theme
Updated April 6, 2021 at 9:18pm
5
Most recent comment from Alyssa:Thank you so much! I see that it works! I would have never figured that out! You can close the ticket!
Dave Hultgren
Playlist number wrapping on double digitsClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 7:46pm
4
Most recent comment from Max:You are welcome
Johnny Burke
gap at top of home pageClosed
General Help on the Theme
Updated April 6, 2021 at 4:51pm
4
Most recent comment from Max:Hi,is your theme and all required plugins up to date?Make sure that Elementor Sonaar Addon plugin is version 2.1!
marco bustamante
Sticky player at the bottom page disappearedClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 4:42pm
2
Most recent comment from Max:Hi,we replied your other ticket here last Februrary: https://sonaar.ticksy.com/ticket/2684004/----Here was our answer: Make sure that MP3 Player Pro is activated ?
if it still does not work, pleas ...
Johnny Burke
episode page fontsClosed
General Help on the Theme
Updated April 6, 2021 at 4:30pm
4
Most recent comment from Max:Here https://d.pr/i/XLipEHFor the 'weird text', this is a PHP warning. This is due to the latest Elementor update version 3.1
Please make sure to update your Sonaar theme and the Elementor ...