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Public Tickets

Tomas Jochmann Essential Grid Vimeo LightboxClosed General Help on the Theme   Updated March 28, 2021 at 4:48pm   2 Most recent comment from Max:Hello Tomas,I think Essential Grid offers the ability to have the Vimeo appear in the lightbox. But  I don't think it has the ability to display a text description into the lightbox itself, not ... Sheri Smith License KeyClosed Get Started with the Theme   Updated March 28, 2021 at 4:45pm   2 Most recent comment from Max:Hello Sheri,What kind of issue do you have exactly? I see the license is registered to http://hdpbeats.com/please elaborate on the trouble. GRUPOIPARTY Return payment suscriptionClosed General Help on the Theme   Updated March 26, 2021 at 5:40pm   2 Most recent comment from Max:Hi, The account has been charged for the renewal of the Sonaar WordPress theme and includes 1 year of theme updates and theme support. Take notes that prior to the renewal, we've sent you 2 email ... Fitz Patton Title of Playlist when cli9cked to expand to full screen from playerClosed General Help on the Theme   Updated March 25, 2021 at 11:25pm   4 Most recent comment from Max:To learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966 Jesse Bystrom error message after activationClosed Get Started with the Theme   Updated March 25, 2021 at 7:54pm   53 Most recent comment from Jesse Bystrom:Thank you Fitz Patton Increase File Upload Size - MAMPClosed Get Started with the Theme   Updated March 25, 2021 at 11:36am   7 Most recent comment from Fitz Patton :Max, this max file size issue went away when I published to the web. For some reason the updates to ph and, wp-config didn't take effect until I published it to the web. This is closed.Thanks so ... Fitz Patton Menu MissingClosed Troubleshooting the Theme   Updated March 24, 2021 at 11:19pm   1 Most recent comment from Fitz Patton :Fixed. Thanks MYou can close this. Kenneth Reid re-installClosed MP3 Audio Player Plugin   Updated March 24, 2021 at 9:08pm   2 Most recent comment from Max:Hi Kenneth,I've setup a tutorial on how to use mp3s on your site. see article here: https://sonaar.ticksy.com/article/12401To manage your menu items, go to wp-admin > appearance > menuTo edit y ... Carson CORS Problem With Wordpress MultisiteClosed MP3 Audio Player Plugin   Updated March 24, 2021 at 6:03pm   3 Most recent comment from Max:Hi, I think the best person in place to help you in this matter is your webhosting or the people that manage your server since cors policy is a server security assets.  Carson Replacing Post Links with Play FunctionClosed MP3 Audio Player Plugin   Updated March 24, 2021 at 6:01pm   14 Most recent comment from Max:The Track Links are displayed beside each tracks. The album links are displayed only below playlist if external links options/attribute is enabled.  Deborah Jordan Elementor Update Broke Sticky PlayerClosed Troubleshooting the Theme   Updated March 23, 2021 at 7:30pm   3 Most recent comment from Deborah Jordan:You know, I did clear my browser and used others. Maybe it's the DNS cache on my machine. I tried a troubleshooting and when I disabled the Elementor plugins, then the arrows worked. Weird.Thanks ... Betaille mp3 encoded source codeClosed MP3 Audio Player Plugin   Updated March 23, 2021 at 2:35pm   2 Most recent comment from Max:Hi,every element, assets or media that is being displayed or played in a web browser will always be reachable by any tech-savvy user.Even YouTube videos can be downloaded on computer by any users. Vasiliy Shop woocommerce pageClosed MP3 Audio Player Plugin   Updated March 23, 2021 at 1:26pm   14 Most recent comment from Max:Hi,The IronTemplates themes (We are the makers of these themes as well) are not compatible with the stand-alone player.1) The stand-alone player offer a continuous playback functionality, but it will ... Jens using the themesClosed Get Started with the Theme   Updated March 22, 2021 at 11:49pm   2 Most recent comment from Max:I never tried Dreamhost but it should work with any hosting that support WordPress.org self-hosted. I know a lot of our users use dreamhost.I strongly recommend CloudWays as one of the best Web hostin ... Robert Shuffle Mode Not WorkingClosed MP3 Audio Player Plugin   Updated March 22, 2021 at 8:22pm   4 Most recent comment from Alexandre Dubois:Hello Robert, Do you expect to see the track list here to be mixed ? The shuffle mode doesnt mix the track list display. The track order here will be the same with or without the shuffle mode enable. ...