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Public Tickets

Walter Sticky player disappearing when post has featured imageClosed MP3 Audio Player Plugin   Updated April 19, 2021 at 11:22pm   4 Most recent comment from Max:Great Walter. Thank you rachie Music playerClosed Get Started with the Theme   Updated April 19, 2021 at 4:20pm   2 Most recent comment from Max:hi,See Option B) in this article: https://sonaar.ticksy.com/article/12401 Johnny Burke contact form spamClosed General Help on the Theme   Updated April 19, 2021 at 2:00pm   2 Most recent comment from Max:Hi,I think there is a way but Im not very familiar with this. I recommend you check directly with the contact form you are using which is Contact Form 7 plugin to install a captcha or antispam filter ... Craig The theme is missing the style.css stylesheet.Closed Troubleshooting the Theme   Updated April 19, 2021 at 1:58pm   2 Most recent comment from Max:Hi, You are uploading the wrong file. Unzip the file called "UNZIP-ME-FIRST_Sonaar-WP-Package.zip" on your computer first, then upload the file called sonaar.zip which is located in the /theme/ folde ... Marcus PodcastClosed MP3 Audio Player Plugin   Updated April 18, 2021 at 10:23pm   3 Most recent comment from Marcus:Thx Gaz Sticky PlayerClosed MP3 Audio Player Plugin   Updated April 18, 2021 at 10:51am   7 Most recent comment from Gaz:Ok thanks Max, that is much appreciated. I look forward to running the update when it's out.Gaz Gaz Sticky Player & Auto playClosed MP3 Audio Player Plugin   Updated April 17, 2021 at 3:18pm   6 Most recent comment from Max:Duplicate of https://sonaar.ticksy.com/ticket/2753000Im closing this tickt to prevent confusion and duplication Bùi Văn Trọng websiteClosed General Help on the Theme   Updated April 17, 2021 at 3:12pm   23 Most recent comment from Max:Please edit your page with elementor. and make sure your section are NOT empty.The green row was not showing because it was empty. I added a spacer widget to make sure it contains something. https:// ... John how to exclude player on specific product pageClosed MP3 Audio Player Plugin   Updated April 16, 2021 at 11:23pm   1 Most recent comment from John:I figured this out. Sorry, I didn't know how to delete the ticket.How can I eliminate the player tab on a specific woocommerce product page? I have the player enabled for Products, which works gr ... Willy Exclude continuous player from homepageClosed MP3 Audio Player Plugin   Updated April 16, 2021 at 4:25pm   3 Most recent comment from Willy:Ok, thanks for you answer, hope this feature will be implemented in future versionsBest, Will  Nel Sections namesClosed Get Started with the Theme   Updated April 16, 2021 at 4:22pm   2 Most recent comment from Max:Yes that would be possible to change slugs. I recommend to check this with a WordPress developer because depending what you want to do, this can become a bit complex if you have never played with cust ... guno romberg does the player still plays when switch from page on my website? Not in a frame.Closed MP3 Audio Player Plugin   Updated April 16, 2021 at 4:20pm   2 Most recent comment from Max:Hi,yes! To learn more about Continuous Audio Playback and tool to use, read this blog: https://sonaar.io/tips-and-tricks/continuous-audio-player-on-wordpress/ Roman Not Playing on MobileClosed MP3 Audio Player Plugin   Updated April 15, 2021 at 5:14pm   3 Most recent comment from Max:Yes, this is because a https website cannot load a non-secure assets.Make sure that your stream is also https. Charlotte Name of track displaying incorrectlyClosed MP3 Audio Player Plugin   Updated April 14, 2021 at 4:00pm   6 Most recent comment from Max:You are welcome PhilV importing demo sandman - ManuallyClosed General Help on the Theme   Updated April 14, 2021 at 2:36pm   2 Most recent comment from Max:Hi,Here is the file for the theme demo : https://d.pr/f/9ywQH1 To import a theme demo manually, upload (by FTP or Filemanager) demo.zip in folder /wp-content/uploads/fw-backup (create fw-backup if it ...