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Public Tickets

Voytek text styles front-end problemClosed Troubleshooting the Theme   Updated April 29, 2021 at 2:59pm   4 Most recent comment from Alexandre Dubois:Hi, Probably caused by some server restriction, elementor cant save style in an external file. The issue still persits is you disbale all plugins except elementor and you are running a basic theme a ... David Ayotte Display shuffle button in controls?Closed MP3 Audio Player Plugin   Updated April 28, 2021 at 8:35pm   2 Most recent comment from Alexandre Dubois:Hi David, This option is only available through the sticky playerhttps://d.pr/i/ghpoYP Johnny Burke theme not displaying properlyClosed Troubleshooting the Theme   Updated April 28, 2021 at 8:19pm   7 Most recent comment from Alexandre Dubois:Here some hint about how to optimize your site https://sonaar.ticksy.com/article/13839/ tim fisher getting Pro to workClosed MP3 Audio Player Plugin   Updated April 28, 2021 at 5:04pm   22 Most recent comment from Alexandre Dubois:Hello Tim, You really have to set a player to the mp3 player page. Now, the only reason why you can see the player is because the "continuous player" option is enable, and you have previously visite ... Julien Moysens Pro : Disable Sticky Player completely?Closed MP3 Audio Player Plugin   Updated April 28, 2021 at 4:53pm   4 Most recent comment from Alexandre Dubois:You are welcome Julien kunku LoopingClosed MP3 Audio Player Plugin   Updated April 28, 2021 at 12:28am   2 Most recent comment from Max:Hi, Are you using the pro version? This feature is only available in the pro version where we have an option to stop tracks when it's completed for each of your playlist.  [email protected] How to Change the Side menuClosed General Help on the Theme   Updated April 28, 2021 at 12:26am   2 Most recent comment from Max:Hi, The offcanvas menu can be edited in wp-admin > templatesTo learn more on headers, menu, mobile menu editing with Elementor, see this article https://sonaar.ticksy.com/article/16966 Keith Lay Adding Facebook PixelClosed General Help on the Theme   Updated April 27, 2021 at 2:55pm   5 Most recent comment from Keith Lay:Thank you! I now understand it's different from the normal WP "Headers and Footers" section of the site. Frankie Jordan Switching a praralex multi artist format to a grid format without having to starting a new pageClosed General Help on the Theme   Updated April 27, 2021 at 4:03am   4 Most recent comment from Max:You can edit your grid setting in wp-admin > Ess GridTo learn more about Essential Grid, here's the full documentation: https://www.themepunch.com/support-center/essential-grid Guénaël LOUËR utilisation de SonaarClosed Get Started with the Theme   Updated April 27, 2021 at 4:01am   2 Most recent comment from Max:Vous pouvez utiliser la License sur un nombre illimité de vos sites Web à vous. Cependant, vous ne pouvez pas donner ou vendre votre clef à un client qui s'occupera lui même du site Web. Don ... Ben Playlists not working rightClosed Troubleshooting the Theme   Updated April 27, 2021 at 3:59am   7 Most recent comment from Max:Yes. Glad you have fixed it. If you have other issue, please explain what is the issue exactly because I don't understand according to your screenshots. peter set all pages with the MP3 player bottomClosed MP3 Audio Player Plugin   Updated April 26, 2021 at 2:35pm   21 Most recent comment from Max:You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/You can also refer to our knowledge base here: https://sonaar.ticksy.com/articles/ Monty Theme purchase questionClosed Get Started with the Theme   Updated April 24, 2021 at 3:17pm   4 Most recent comment from Max:Hi,If elementor not loading, please follow this article to troubleshoot it: https://elementor.com/help/cant-edit-with-elementor/ Junior Plugins ConflictClosed MP3 Audio Player Plugin   Updated April 24, 2021 at 3:10pm   2 Most recent comment from Max:Hi,this will be fixed in the next plugin update next week.If you want to fix it right now: - Download the zip file attached on your computer - Unzip the zip file on your computer - Replace the file ca ... Matthew Bertrand content on my music page not loadingClosed General Help on the Theme   Updated April 24, 2021 at 3:02pm   6 Most recent comment from Max:It loads your page via AJAX so the header and music player are persistent when you navigate through different page of your site.