Public Tickets
Rawand Baziany
Moving Wordpress Databank to new DomainClosed
Get Started with the Theme
Updated March 16, 2021 at 3:40pm
3
Most recent comment from Rawand Baziany:Managed to migrate it. The trick was to empty the destination folder completelybefore installing the prepared wp files.Thanks and you can close the ticketRawand
Jojo
Mp3 Player ProClosed
MP3 Audio Player Plugin
Updated March 16, 2021 at 3:01am
3
Most recent comment from Max:Hi Jojo,
Yes. We are currently working on a very big and nice update that will fully support WooCommerce and ability to automatically add buy/add to cart buttons in the footer player.
It's cu ...
Peter Dickson Lopez
HostingClosed
General Help on the Theme
Updated March 15, 2021 at 7:23pm
7
Most recent comment from Max:No problem. Have a nice day
AJ Cumpana
Cookies consent and GDPR compliant page for selecting cookie optionsClosed
General Help on the Theme
Updated March 15, 2021 at 4:59pm
5
Most recent comment from AJ Cumpana:Thanks Max. Ticket can be closed.
Andrew Porto
Error MessageClosed
Troubleshooting the Theme
Updated March 15, 2021 at 1:55pm
2
Most recent comment from Max:Hi
This is due to the latest Elementor plugin update 3.1x.
Please make sure to update your Sonaar theme and the Elementor for Sonaar plugin as well. We have released a theme updated the same day tha ...
Justin M Rindos
Footer MenuClosed
General Help on the Theme
Updated March 14, 2021 at 8:20pm
4
Most recent comment from Max:Make sure its not hidden on mobile: https://d.pr/i/ea1AA4
Robert
Mp3 not playing.Closed
MP3 Audio Player Plugin
Updated March 14, 2021 at 7:57pm
4
Most recent comment from Robert:works perfectly now. Thanks!
Michael
Installation ThemesClosed
Get Started with the Theme
Updated March 12, 2021 at 9:23pm
5
Most recent comment from Alexandre Dubois:Well done Michael
AJ Cumpana
Cannot make header/footer go away from the Coming Soon template in Maintenance mode on.Closed
Troubleshooting the Theme
Updated March 11, 2021 at 5:24pm
3
Most recent comment from AJ Cumpana:Thanks Max! Solved my issue.
Saara
RSS feed stopped working after installing a sonaar themeClosed
Podcast Help on the Theme
Updated March 11, 2021 at 2:36pm
9
Most recent comment from Max:Thanks for reporting this Saara. We will look into it.
Carlos
Sticky player on Archive/Single/Search pagesClosed
Troubleshooting the Theme
Updated March 10, 2021 at 8:07pm
7
Most recent comment from Carlos:Simple but effective, my issue is resolved!Thank you very much!
Willem Serneels
Cannot Import demo contentClosed
Troubleshooting the Theme
Updated March 10, 2021 at 5:23pm
6
Most recent comment from Willem Serneels:Many thanks! That was a quick respond. Kudos to you and your theme.Now I can get to work. Thanks!Willem
Byron
Creating a node / hamburger backgroundClosed
Troubleshooting the Theme
Updated March 10, 2021 at 3:07pm
7
Most recent comment from Alexandre Dubois:Hi Brian, Can you please open a support ticket and provide a login credential to the wp-admin?
Fili
Studio Theme: setting BG colourClosed
Troubleshooting the Theme
Updated March 10, 2021 at 2:57pm
2
Most recent comment from Max:Hi,I checked your website this morning on my mobile phone (20 minutes ago), and I used to see the correct purple-ish background..The issue you had was because you needed just to clear your browser cac ...
Roman
Download LinkClosed
Troubleshooting the Theme
Updated March 10, 2021 at 2:53pm
2
Most recent comment from Max:Hi,please read this article: https://www.mickthewpmentor.com.au/pdf-download-button-using-elementor/