Public Tickets
George
Elementor and Essential Grid Plugin kills the site when actiavted.nClosed
Troubleshooting the Theme
Updated March 10, 2021 at 6:24am
3
Most recent comment from George:Hi Max,Thank you for your help. This helped. Its now working well.George
Jacmauzs Juraudakarr
My event list will not appear on website. There's two warning error messages that appear before any page loads.Closed
Troubleshooting the Theme
Updated March 10, 2021 at 2:29am
2
Most recent comment from Max:Hi
This is due to the latest Elementor plugin update 3.1x.
Please make sure to update your Sonaar theme and the Elementor for Sonaar plugin as well. We have released a theme updated the same day tha ...
Leah
theme and continues playClosed
General Help on the Theme
Updated March 9, 2021 at 3:33am
20
Most recent comment from Max:It can have hamburger menu only on breakpoint (tablet/mobile). You can change styling in style tabs... If you are looking for a true and powerful offcanvas menu, use the Sonaar Offcanvas widget where ...
Leah
making the plugin workClosed
MP3 Audio Player Plugin
Updated March 8, 2021 at 3:57pm
12
Most recent comment from Max:1) Are you using the plugin or the Sonaar theme? Either ways, in elementor, search for sonaar and the widgets have a green labels. see screenshot: https://d.pr/i/dQlGb82) to remove dash, go to wp-ad ...
Justin M Rindos
Responsive MenuClosed
General Help on the Theme
Updated March 8, 2021 at 3:30pm
2
Most recent comment from Max:Hi,you will need to resize the font-size in WP-Admin > Theme Options > Menu Options > Mobile typography. see screenshot: https://d.pr/i/yg6QrR
Ulli
bonus pack that contains more than 45 Social Media PSD and Photoshop templates for Facebook and Instagram.Closed
General Help on the Theme
Updated March 8, 2021 at 3:24pm
5
Most recent comment from Max:Hi,if you have the lifetime membership, you can download the social media pack in the theme package file.Login in sonaar.io and go to My Account > Download and download the main zip file.Unzip it on ...
Johnny Burke
logo can not be resizedClosed
Troubleshooting the Theme
Updated March 8, 2021 at 3:19pm
2
Most recent comment from Max:set logo height with px (eg 50px) in WP-Admin > Theme Options > Logos
Robert
Mobile MenuClosed
General Help on the Theme
Updated March 6, 2021 at 3:04pm
2
Most recent comment from Max:Hi,you can edit the template set in for your offcanvas widget in WP-Admin > Templates
Dwight
UpdateClosed
Troubleshooting the Theme
Updated March 6, 2021 at 3:29am
2
Most recent comment from Max:Please try again. Domain license was registered to your domain without www.
Rawand Baziany
Header LogoClosed
Get Started with the Theme
Updated March 6, 2021 at 12:49am
7
Most recent comment from Andy Caryofyllis:That's sounds great if you could. I will send you a private message with admin details.Thanks!
Gary Farmer
No image import for imported blog postsClosed
General Help on the Theme
Updated March 5, 2021 at 11:39pm
2
Most recent comment from Max:Perhaps your server refused to import the media. You should contact your hosting provider about site migration
Gary Farmer
Logo Not UpdatingClosed
Get Started with the Theme
Updated March 5, 2021 at 5:51pm
3
Most recent comment from Max:Yes.the header that can be edited with Elementor is a new feature we have released 3 days ago and we have not found the time to update the documentation yet.
Steve
Which themes offer video backgroundClosed
Get Started with the Theme
Updated March 5, 2021 at 4:19pm
3
Most recent comment from Steve:Thank you!
Gary Farmer
Importing previous wordpress blog contentClosed
General Help on the Theme
Updated March 5, 2021 at 3:46pm
10
Most recent comment from Gary Farmer:BOOM - wound it back - downloaded posts and have uploaded them to the new site. Lucky I'm just at the beginning so I didn't lose much - ;-) Thanks for your help. No doubt you'll hear fr ...
Hear and Found
Pro Plugin doesn't work properlyClosed
MP3 Audio Player Plugin
Updated March 5, 2021 at 8:01am
3
Most recent comment from Hear and Found:Yes! it has been fixed by themselves but I still don't know how it works.Thank you very much for your response.