Public Tickets
Daniel Oyston
Warning MessagesClosed
Troubleshooting the Theme
Updated April 11, 2021 at 10:16pm
3
Most recent comment from Daniel Oyston:Thanks, Maz. Seems to be all sorted. You can close this ticket.
Frankie Jordan
Is an upgrade neededClosed
MP3 Audio Player Plugin
Updated April 11, 2021 at 6:14pm
2
Most recent comment from Max:Hi,The theme lifetime membership include access to all our themes. The themes have a built-in audio player so you dont need MP3 Player Pro if you are using our theme.Its relatively similar, but the M ...
jacob Eickhardt
play in safariClosed
MP3 Audio Player Plugin
Updated April 10, 2021 at 2:25pm
4
Most recent comment from Max:Hi,I cannot seem to be able to reproduce the issue on my end.I tried with Safari and every songs seems to play in your home page player. see screenshot https://d.pr/i/t6FqqX
John
display cover page image and playlist side by sideClosed
MP3 Audio Player Plugin
Updated April 9, 2021 at 5:49pm
4
Most recent comment from Max:Ok perfect.
Junior
multisite ready?Closed
MP3 Audio Player Plugin
Updated April 9, 2021 at 2:53am
2
Most recent comment from Max:Yes it should work with multisites.
Jan
CompatibilityClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 11:02pm
8
Most recent comment from Max:That's great Jan! Please note that we might remove the lifetime membership for future customers, as selling lifetime membership is not really sustainable in the long run as a business. It' ...
Roman
JavaScript HTML DOM - Changing CSSClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 8:42pm
11
Most recent comment from Max:You are welcome.
Carsten Schein
Problem to play from external serverClosed
MP3 Audio Player Plugin
Updated April 8, 2021 at 7:52pm
3
Most recent comment from Carsten Schein:Ashamed of meThank you ;-)
Jake
General Pre-Sales InfoClosed
Get Started with the Theme
Updated April 8, 2021 at 7:17pm
2
Most recent comment from Max:Hi Jake,
Yes and no. We only support Elementor for the page builder which is like 1000 better than Visual Composer.
If you want a light theme, not bloated, I recommend maybe Hello Theme which is an ...
Alexander Williamson
Button colors on Video postsClosed
Troubleshooting the Theme
Updated April 8, 2021 at 1:41pm
2
Most recent comment from Alexandre Dubois:Hi there, Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:a.back-btn{border-color: #ff0000;color: #ff0000;}a.back-btn:hover{background-color: #ff0000;}Of co ...
James Flowers
Latest update and menu not working correctly.Closed
General Help on the Theme
Updated April 7, 2021 at 10:19pm
4
Most recent comment from James Flowers:Solved. Had to restart my server. Thanks!
Gaz
Sticky PlayerClosed
MP3 Audio Player Plugin
Updated April 7, 2021 at 4:34pm
3
Most recent comment from Gaz:Thanks Max, that's been a really great help! It's now doing what I wanted it to do albeit whilst abiding by the auto-play policy. Can see the sticky player well now after also changing the c ...
Alyssa
Artist and Playlist Not ShowingClosed
Troubleshooting the Theme
Updated April 6, 2021 at 9:18pm
5
Most recent comment from Alyssa:Thank you so much! I see that it works! I would have never figured that out! You can close the ticket!
Dave Hultgren
Playlist number wrapping on double digitsClosed
MP3 Audio Player Plugin
Updated April 6, 2021 at 7:46pm
4
Most recent comment from Max:You are welcome
Johnny Burke
gap at top of home pageClosed
General Help on the Theme
Updated April 6, 2021 at 4:51pm
4
Most recent comment from Max:Hi,is your theme and all required plugins up to date?Make sure that Elementor Sonaar Addon plugin is version 2.1!