Okay

Public Tickets

Elgin William Tucker Plugin won't downloadClosed MP3 Audio Player Plugin   Updated February 28, 2021 at 7:07am   3 Most recent comment from Carson:Hi,I have done the very same thing I went to My Account > Licenses > View Details and Downloads.And I am getting the same issue.Is this because I just purchased the plugin?Please let me know if it is ... Paul Armstrong Pro Plugin not workingClosed MP3 Audio Player Plugin   Updated February 27, 2021 at 5:02pm   4 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. danny sanders paypalClosed Get Started with the Theme   Updated February 27, 2021 at 4:32pm   2 Most recent comment from Max:Hello Danny,What does not work exactly?We only refund if something does not work as advertised and we cannot fix.For refund policy you can read our terms and condition located here: https://sonaar.io ... Dwight no index tagClosed Troubleshooting the Theme   Updated February 27, 2021 at 4:01pm   2 Most recent comment from Max:Im sorry, im not familiar nor expert in Google indexing / SEO optimisation. I recommend you hire a SEO expert for this.Also, try to use Yoast SEO plugin, it's a great SEO plugin Dan Callahan Error when loading site and other issuesClosed Troubleshooting the Theme   Updated February 27, 2021 at 2:46am   13 Most recent comment from Dan Callahan:That did the trick! Thank you Tomas Ospitaletche Music Slider / MP3 PlayerClosed MP3 Audio Player Plugin   Updated February 26, 2021 at 7:04pm   2 Most recent comment from Max:Hi,I think its because your playlist name contains a single quote into the title: Just Vibin'I recommend removing it as single quote is getting a conflict into javascript. Johnny Burke teaser episode button colorClosed General Help on the Theme   Updated February 26, 2021 at 4:52pm   2 Most recent comment from Max:Because its 2 different widgets that does not share the same settings.Both widget must be edited separately to achieve the same result. Bùi Văn Trọng websiteClosed General Help on the Theme   Updated February 26, 2021 at 4:24pm   2 Most recent comment from Max:This is a divider and you had a boxshadow on it https://d.pr/i/XoDZa9i simply deleted that divider.To change the image, edit your COLUMN. see screenshot https://d.pr/i/DfQw34 Felix Holdener sonaar player plugin bugClosed MP3 Audio Player Plugin   Updated February 25, 2021 at 6:31pm   6 Most recent comment from Max:Awesome Felix! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little r ... Bùi Văn Trọng websiteClosed General Help on the Theme   Updated February 25, 2021 at 3:43pm   2 Most recent comment from Max:Hi,1. you should not have the error each time you login the admin page anymore. I disabled this option: https://d.pr/i/dyTYrp your server does not had permission to write dynamic style.2. to disable ... Herbert hover not workingClosed MP3 Audio Player Plugin   Updated February 25, 2021 at 3:34pm   2 Most recent comment from Max:Hi, what css have you done exactly that does not work? To change the color of the arrow in front of the tracklist:  .iron-audioplayer .playlist .audio-track path, .iron-audioplayer .playlist .audio- ... Herbert player bugsClosed MP3 Audio Player Plugin   Updated February 25, 2021 at 1:58pm   2 Most recent comment from Herbert:Further search helped me fix the problem. You may close this thread. silverfox hiding pagesClosed General Help on the Theme   Updated February 24, 2021 at 11:12pm   7 Most recent comment from silverfox:Ok thanks Max much appreciated as always Johnny Burke Transparent headerClosed General Help on the Theme   Updated February 24, 2021 at 7:19pm   4 Most recent comment from Max:Hi,Very simple. your menu text color settings in WP-Admin > Theme Options > Menu options is set to white and your background menu is set to white. So its white on white.If you want to show your menu ... Ky FIsher Linking Google AnalyticsClosed Troubleshooting the Theme   Updated February 24, 2021 at 4:07pm   2 Most recent comment from Max:I recommend you add the GA code using the plugin "Insert Header and Footer" instead. see tutorial https://www.wpbeginner.com/plugins/how-to-add-header-and-footer-code-in-wordpress/dont add the code ...