Public Tickets
Bernhard van Hsm
Width of playlistClosed
MP3 Audio Player Plugin
Updated March 5, 2021 at 12:09am
3
Most recent comment from Bernhard van Hsm:Hallo Max,thank you for your fast response and your support.I was able to solve the problem. I had mixed up the width of inner section, column and mp3 player plus some margins and padding. Set everyth ...
Chris
How Do I Install Pro On Wordpress?Closed
MP3 Audio Player Plugin
Updated March 4, 2021 at 9:55pm
8
Most recent comment from Max:You are welcome Chris.Enjoy the rest of the day
Ben
How do I edit the music player at bottom of homepage, i can't access itClosed
Troubleshooting the Theme
Updated March 4, 2021 at 5:49pm
3
Most recent comment from Max:Hi,please read this article: https://sonaar.ticksy.com/article/12401You can learn more about our theme and watch video tutorials to get started here: https://sonaar.io/video-tutorials/
Charandeep
Flac SupportClosed
MP3 Audio Player Plugin
Updated March 3, 2021 at 3:33pm
4
Most recent comment from Max:You are welcome
Mehdi
Dynamic fileds in elementorClosed
MP3 Audio Player Plugin
Updated March 2, 2021 at 6:17pm
28
Most recent comment from Max:Yes, we are senior developers with a lot of WP experience.
David Carter
Page Content LoadingClosed
Troubleshooting the Theme
Updated March 1, 2021 at 11:07pm
5
Most recent comment from Max:Great. that was probably caused by your server or plugin cache
Raf Cardenas
Elementor not working in eventsClosed
Troubleshooting the Theme
Updated March 1, 2021 at 10:25pm
9
Most recent comment from Max:This should still work...im able to access the content when i click edit with elementor.Yes, please update ACF.if it still does not work, please provide me access to wp-admin
shaun paulson
demo content is brokenClosed
General Help on the Theme
Updated March 1, 2021 at 5:58pm
3
Most recent comment from shaun paulson:i figure it out, i had to go back to bluehost and click on pages then go to edit elements. thank you for responding back to me!
Dean Byron
Is there any filteringClosed
MP3 Audio Player Plugin
Updated March 1, 2021 at 5:39pm
2
Most recent comment from Max:Hi Dean,can you show me a fullscreen shot of where you see these filters as an example so I can assist you in the right direction?
Designer Evirtual
Souncloud url not workingClosed
General Help on the Theme
Updated March 1, 2021 at 4:56pm
10
Most recent comment from Max:Ok,the issue is on Soundcloud. probably that the song is not set to be share or dont have permission.To prove that, on the Soundcloud site we cannot share the song..but we can with your other song.see ...
Dean Byron
Easy Digital Download all download productsClosed
MP3 Audio Player Plugin
Updated March 1, 2021 at 4:36pm
2
Most recent comment from Max:Hi Dean,Unfortunately, I dont think there is an automatic ways to do this sorry.We are currently working on a WooCommerce solution, but not EDD at this time.
Carson
SubscriptionClosed
MP3 Audio Player Plugin
Updated March 1, 2021 at 4:10pm
4
Most recent comment from Max:Hi,there is no price difference between the regular and renewal price.If you want to upgrade to lifetime, it would cost $80
Carson
Plugin wont downloadClosed
MP3 Audio Player Plugin
Updated March 1, 2021 at 4:08pm
5
Most recent comment from Max:Ok. probably the link was expired on that invoice because it automatically expire after 24h.
Vladyslav Bondarchuk
Header BugClosed
Get Started with the Theme
Updated March 1, 2021 at 11:31am
5
Most recent comment from Vladyslav Bondarchuk:Thank you so much! I cleared the cache, everything is looking good now :)
Sam Gardner
SubscriptionClosed
General Help on the Theme
Updated February 28, 2021 at 5:20pm
4
Most recent comment from Max:Hello SamUnfortunately, we can't refund since the initial purchase was made almost 4 months ago. I am truly sorry. Since you have a lifetime subscription, you may use the product for lifetime