Public Tickets
stuartmclachlan
AnalyticsClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 5:59pm
5
Most recent comment from stuartmclachlan:Hi Max,It's now working properly, so you can close the ticket. Thanks for your assistance.Regards,Stuart
John Walls
Promo Widget Open New Window + Translate By stringClosed
Get Started with the Theme
Updated March 19, 2021 at 3:08pm
4
Most recent comment from Max:click the cog icon. see screenshot https://d.pr/i/2vPr2Y
Mayank Parmar
Pre Sales QueriesClosed
General Help on the Theme
Updated March 19, 2021 at 1:29pm
2
Most recent comment from Max:Hello Mayank,Thanks for reaching us.Here are the answers:1) I know other people using it but I'm personally not very familiar with these plugins2) Yes3) Yes4) That will probably be controlled by ...
bill
cancel and get refundClosed
MP3 Audio Player Plugin
Updated March 19, 2021 at 1:27pm
2
Most recent comment from Max:Hello Bill,Sure I can refund, but what is not working exactly?
Michael
: elementor-templates-kit-for-MP3AudioPro_ONLYClosed
Troubleshooting the Theme
Updated March 18, 2021 at 7:01pm
2
Most recent comment from Max:Hi,The file you refer to contains Elementor templates. It's not a plugin itself.To import the templates:
4. Go to Templates > Saved Templates and click the Import Templates button. See screenshot ...
Sebastian Lilienthal
left alignedClosed
MP3 Audio Player Plugin
Updated March 18, 2021 at 1:28pm
2
Most recent comment from Max:Hello Sebastian,Where can I locate the player on your website so I can better assist you? I cant seem to locate it
Mads Sørensen
Music player typographyClosed
MP3 Audio Player Plugin
Updated March 17, 2021 at 6:04pm
3
Most recent comment from Max:Great. If you have additional questions, let me know.
Solano Todeschini
I want to cancell the subscription and get refundClosed
General Help on the Theme
Updated March 17, 2021 at 2:44pm
2
Most recent comment from Max:Hi Solano,Sure I can refund.Perhaps you have missed something..Have you enabled continuous player in the mp3 player > settings ?see screenshot https://d.pr/i/IArGnL
Deyo
Events Archive List HierarchyClosed
General Help on the Theme
Updated March 16, 2021 at 9:27pm
8
Most recent comment from Alexandre Dubois:You are welcome
Rawand Baziany
Moving Wordpress Databank to new DomainClosed
Get Started with the Theme
Updated March 16, 2021 at 3:40pm
3
Most recent comment from Rawand Baziany:Managed to migrate it. The trick was to empty the destination folder completelybefore installing the prepared wp files.Thanks and you can close the ticketRawand
Jojo
Mp3 Player ProClosed
MP3 Audio Player Plugin
Updated March 16, 2021 at 3:01am
3
Most recent comment from Max:Hi Jojo,
Yes. We are currently working on a very big and nice update that will fully support WooCommerce and ability to automatically add buy/add to cart buttons in the footer player.
It's cu ...
Peter Dickson Lopez
HostingClosed
General Help on the Theme
Updated March 15, 2021 at 7:23pm
7
Most recent comment from Max:No problem. Have a nice day
AJ Cumpana
Cookies consent and GDPR compliant page for selecting cookie optionsClosed
General Help on the Theme
Updated March 15, 2021 at 4:59pm
5
Most recent comment from AJ Cumpana:Thanks Max. Ticket can be closed.
Andrew Porto
Error MessageClosed
Troubleshooting the Theme
Updated March 15, 2021 at 1:55pm
2
Most recent comment from Max:Hi
This is due to the latest Elementor plugin update 3.1x.
Please make sure to update your Sonaar theme and the Elementor for Sonaar plugin as well. We have released a theme updated the same day tha ...
Justin M Rindos
Footer MenuClosed
General Help on the Theme
Updated March 14, 2021 at 8:20pm
4
Most recent comment from Max:Make sure its not hidden on mobile: https://d.pr/i/ea1AA4