Public Tickets
Paul Munger
What can be safely deleted from theme to make room on server?Closed
General Help on the Theme
Updated January 22, 2021 at 7:10pm
10
Most recent comment from Alexandre Dubois:Hello Paul, This backup tool you are using come from the iron-demo-importer plugins. This is not the best backup tool. This plugin goal is more about importing demo content. I dont understand why y ...
Emiliano
Cant activate licence in wordpressClosed
MP3 Audio Player Plugin
Updated January 22, 2021 at 3:37pm
11
Most recent comment from Max:You can prevent the player to load by editing your page and don't select any playlist here: https://d.pr/i/qJBCHbthis way, player wont load when someone access the website.
Paula Campbell
Editing colors on buttonsClosed
Troubleshooting the Theme
Updated January 22, 2021 at 2:13pm
6
Most recent comment from Alexandre Dubois:Your are welcome
thibaut
external link in elementor don't appearClosed
MP3 Audio Player Plugin
Updated January 21, 2021 at 7:55pm
3
Most recent comment from thibaut:Ok, thank you.
Dwight
the_content errorClosed
Troubleshooting the Theme
Updated January 21, 2021 at 6:18pm
7
Most recent comment from Max:You are welcome
Terry Lamar
issue with music playerClosed
General Help on the Theme
Updated January 21, 2021 at 3:31pm
5
Most recent comment from Max:The screenshot you sent me is a beatstars player,This player on your website: https://d.pr/i/VjQ2Dy is a beatstars player. In this player, we use our own beatstars account to showcase a demo.From th ...
Byron
Homepage home buttonClosed
Troubleshooting the Theme
Updated January 30, 2021 at 9:39am
4
Most recent comment from Byron:Can close.
Bruce Gordon Gebhardt
Can the tracks be made downloadable?Closed
MP3 Audio Player Plugin
Updated January 20, 2021 at 9:34pm
2
Most recent comment from Max:yes you can.you can add call to action buttons for each of your track by editing the playlist and add a download button that will link to your file url.see screenshot: https://d.pr/i/ZcjKLb
Alexandra
Podcastr for Elementor: Error During Demo Content InstallClosed
Get Started with the Theme
Updated January 20, 2021 at 5:21pm
10
Most recent comment from Max:I simply renamed your theme folder called /themes1/ for /themes/ which is the folder name that WordPress reads themes from.
Shelley Montreuil
Coming Soon page has stopped workingClosed
Troubleshooting the Theme
Updated January 20, 2021 at 4:17pm
15
Most recent comment from Shelley Montreuil:Thank you.
Corey Gasman
Downloading on iPhoneClosed
Troubleshooting the Theme
Updated January 20, 2021 at 3:34pm
2
Most recent comment from Max:Hi,how can you download an audio file on iPhone ?Perhaps im wrong, but I think all audio files must be downloaded via itunes/apple music in order to be playable on iPhone...Do you have any example/re ...
Angela Darpinian
How to Change Font and Style of Navigation Bar?Closed
General Help on the Theme
Updated January 19, 2021 at 7:43pm
2
Most recent comment from Max:Hi,you can manage de look and feel of the header by going to wp-admin > theme options > menu optionsand you can add, remove or organize menu items in wp-admin > appearance > menus
Claire Marache
Error when i try to install the demo contentClosed
Get Started with the Theme
Updated January 19, 2021 at 4:01pm
2
Most recent comment from Max:Hi,I can see the thee correctly installed here: https://d.pr/i/by9g0KIs it ok now?
Phil
Change Social Icons - Artist PageClosed
General Help on the Theme
Updated January 19, 2021 at 4:00pm
2
Most recent comment from Max:Hi,The icons we have there are embed into the PHP template and its custom fields. You cannot switch the icons custom fields for something else.I recommend you use Elementor Pro to build your own singl ...
Flavius
remove standart meta description tagClosed
Troubleshooting the Theme
Updated January 19, 2021 at 3:19pm
4
Most recent comment from Alexandre Dubois:When no meta-description is set, google engine take the info in the page content:https://d.pr/i/BDjQUSIf you provide a login credential to the wp-admin, I will take a look if Yoast settings are well ...