Public Tickets
Briana Lyn
The video page becomes weird when you play any video after landing on the pageClosed
Troubleshooting the Theme
Updated October 8, 2021 at 2:47pm
4
Most recent comment from Alexandre Dubois:Hi Briana, I have update MP3 player by sonaar to fix the issue
Bùi Văn Trọng
websiteClosed
Troubleshooting the Theme
Updated October 7, 2021 at 3:50am
1
Most recent comment from Bùi Văn Trọng:Sự kiện trang không hiển thị mặc dù đã tìm thấy nhiều cánh không biết làm gì rất mong đợi được xem xét khắc phục sớm
Trên trang https://batnha.top/ban-kinh ...
Antoni
Plantageavec elementorClosed
Troubleshooting the Theme
Updated October 1, 2021 at 2:34pm
2
Most recent comment from Alexandre Dubois:Bonjour, Le probleme semble être causé par le plugin WPDM - Elementor.Si vous le désactivez, ça fonctionne.
GertJan van Schuppen
Wrong menu item hightlightedClosed
Troubleshooting the Theme
Updated October 1, 2021 at 2:11pm
2
Most recent comment from Alexandre Dubois:Hi GertJan,I see nothing wrong.Can you provide a screenshot?
Jan
Pages loadingClosed
Troubleshooting the Theme
Updated September 30, 2021 at 8:21pm
3
Most recent comment from Jan:That worked. Thank you.
GertJan van Schuppen
Content under logo on mobile when scrollingClosed
Troubleshooting the Theme
Updated September 28, 2021 at 1:54pm
4
Most recent comment from Alexandre Dubois:You are welcome
GertJan van Schuppen
Logo on mobileClosed
Troubleshooting the Theme
Updated September 22, 2021 at 9:48pm
4
Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:.classic-menu.responsive .logo {top: 10px;left: 10px;}
Frankie Jordan
A glitch in setting up my websiteClosed
Troubleshooting the Theme
Updated September 22, 2021 at 4:18pm
2
Most recent comment from Alexandre Dubois:Hi Frankie, This empty space is caused by the page banner feature.Please edit the single artist "Jordan Cozart". And select "-select-" as the banner banner background type here
Paul Bell
Problem with the player pluginClosed
Troubleshooting the Theme
Updated September 20, 2021 at 5:38pm
5
Most recent comment from Alexandre Dubois:Thanks Paul, This will be fix in the next theme update
Alex Lykesas
Disable autoscroll on woocomerceClosed
Troubleshooting the Theme
Updated September 20, 2021 at 3:07pm
4
Most recent comment from Alexandre Dubois:I have fixed the issue directly in the theme core. Maybe you have to clear the browser cache.
Svetlana
Publishing categoriesClosed
Troubleshooting the Theme
Updated September 17, 2021 at 1:42pm
6
Most recent comment from Alexandre Dubois:Hi Svetlana,The menu is hidden because the option "hide header and menu" is enablehttps://d.pr/i/oDE0YU.About the margin issue, are you able to guide me step by step the way to see this issue
Alex Lykesas
Music Grid Title OverlapsClosed
Troubleshooting the Theme
Updated September 17, 2021 at 1:11pm
4
Most recent comment from Alexandre Dubois:You are welcome
Alex Lykesas
Change Menu Nav ColorClosed
Troubleshooting the Theme
Updated September 16, 2021 at 8:50pm
2
Most recent comment from Alexandre Dubois:Hi Alex, Yes you can do that.You can set a default color to wp-admin>theme options>menu optionsAnd you can also overwrite the default color in each page setting.Please read this article https://sonaar ...
Tobi
Video Feature not workingClosed
Troubleshooting the Theme
Updated September 14, 2021 at 8:10am
2
Most recent comment from Tobi:Actually shorty after posting I found the reason for the problem. It was that i had to enter my own API Key.
In the same place all the editing functionality I searched for can be found. It&# ...
josip
Random article image pops up on top of siteClosed
Troubleshooting the Theme
Updated September 14, 2021 at 2:10am
1
Most recent comment from josip:NEVERMIND FIXED IT - Accidently added it as a featured image!Hi guys, For some reason I have a random image appearing on top of my website that wasn't doing it before. I undid a lot of things to ...