Public Tickets
Kelly Chase
Changing header navigation menu font colorClosed
Troubleshooting the Theme
Updated October 15, 2021 at 8:17pm
2
Most recent comment from Alexandre Dubois:Hello Kelly, The header color can be overwrited in the page settings. Please edit the homepage and take a look here.
Brian Stephens
Submenus Not WorkingClosed
Troubleshooting the Theme
Updated October 13, 2021 at 1:24pm
2
Most recent comment from Alexandre Dubois:Hi,A "Elementor Sonaar Addons" plugin update was required.The issue is fixed now
Johnny Burke
menu/nav bar does not look rightClosed
Troubleshooting the Theme
Updated October 12, 2021 at 8:56pm
8
Most recent comment from Max:Yes. this horizontal slider control the opacity of the color: https://d.pr/i/ca1VbX
Mauro
error in downloading purchased productsClosed
Troubleshooting the Theme
Updated October 11, 2021 at 1:53pm
2
Most recent comment from Max:Hi,this issue seems related to WooCommerce and your database and not with our theme.You can see a woocommerce thread here with some peoples with same issue: https://wordpress.org/support/topic/unabl ...
Briana Lyn
The video page becomes weird when you play any video after landing on the pageClosed
Troubleshooting the Theme
Updated October 8, 2021 at 2:47pm
4
Most recent comment from Alexandre Dubois:Hi Briana, I have update MP3 player by sonaar to fix the issue
Bùi Văn Trọng
websiteClosed
Troubleshooting the Theme
Updated October 7, 2021 at 3:50am
1
Most recent comment from Bùi Văn Trọng:Sự kiện trang không hiển thị mặc dù đã tìm thấy nhiều cánh không biết làm gì rất mong đợi được xem xét khắc phục sớm
Trên trang https://batnha.top/ban-kinh ...
Antoni
Plantageavec elementorClosed
Troubleshooting the Theme
Updated October 1, 2021 at 2:34pm
2
Most recent comment from Alexandre Dubois:Bonjour, Le probleme semble être causé par le plugin WPDM - Elementor.Si vous le désactivez, ça fonctionne.
GertJan van Schuppen
Wrong menu item hightlightedClosed
Troubleshooting the Theme
Updated October 1, 2021 at 2:11pm
2
Most recent comment from Alexandre Dubois:Hi GertJan,I see nothing wrong.Can you provide a screenshot?
Jan
Pages loadingClosed
Troubleshooting the Theme
Updated September 30, 2021 at 8:21pm
3
Most recent comment from Jan:That worked. Thank you.
GertJan van Schuppen
Content under logo on mobile when scrollingClosed
Troubleshooting the Theme
Updated September 28, 2021 at 1:54pm
4
Most recent comment from Alexandre Dubois:You are welcome
GertJan van Schuppen
Logo on mobileClosed
Troubleshooting the Theme
Updated September 22, 2021 at 9:48pm
4
Most recent comment from Alexandre Dubois:Hi, Please go to wp-admin>theme options>custom css/jsAnd add this code in the custom css field:.classic-menu.responsive .logo {top: 10px;left: 10px;}
Frankie Jordan
A glitch in setting up my websiteClosed
Troubleshooting the Theme
Updated September 22, 2021 at 4:18pm
2
Most recent comment from Alexandre Dubois:Hi Frankie, This empty space is caused by the page banner feature.Please edit the single artist "Jordan Cozart". And select "-select-" as the banner banner background type here
Paul Bell
Problem with the player pluginClosed
Troubleshooting the Theme
Updated September 20, 2021 at 5:38pm
5
Most recent comment from Alexandre Dubois:Thanks Paul, This will be fix in the next theme update
Alex Lykesas
Disable autoscroll on woocomerceClosed
Troubleshooting the Theme
Updated September 20, 2021 at 3:07pm
4
Most recent comment from Alexandre Dubois:I have fixed the issue directly in the theme core. Maybe you have to clear the browser cache.
Svetlana
Publishing categoriesClosed
Troubleshooting the Theme
Updated September 17, 2021 at 1:42pm
6
Most recent comment from Alexandre Dubois:Hi Svetlana,The menu is hidden because the option "hide header and menu" is enablehttps://d.pr/i/oDE0YU.About the margin issue, are you able to guide me step by step the way to see this issue