Public Tickets
Ghan Patel
A few broken thingsClosed
Troubleshooting the Theme
Updated December 17, 2020 at 8:55pm
7
Most recent comment from Ghan Patel:Hi Max -- thanks that worked! Have a good day.
Edward Bolda
recent template update issuesClosed
Troubleshooting the Theme
Updated December 17, 2020 at 3:36pm
2
Most recent comment from Max:Hi,this a bug caused by the new version of Elementor Pro. The way that specific widget is now coded into Elementor Pro cause issue with AJAX loading when ElementorFrontend.init() javascript function ...
Jeffrey Hart
Podcrafter demo theme not in package.zipClosed
Troubleshooting the Theme
Updated December 17, 2020 at 12:57am
25
Most recent comment from Max:You are welcome
Freddy Cardoza
active PHP session detectedClosed
Troubleshooting the Theme
Updated December 16, 2020 at 10:49pm
3
Most recent comment from Freddy Cardoza:Thanks Max. Got it. Please close the ticket.
Pearce
Footer Background ColourClosed
Troubleshooting the Theme
Updated December 12, 2020 at 6:05pm
15
Most recent comment from Max:Perhaps you can use droplr.comor any video recording software..here we use droplr
Michael Cormier
Essential Grid lockedClosed
Troubleshooting the Theme
Updated December 10, 2020 at 10:49pm
3
Most recent comment from Michael Cormier:Thank you. I found. The update was not at the usual place. It was in the plugin list... In any case, it came back in order.See you.
Johnny Burke
poor performanceClosed
Troubleshooting the Theme
Updated December 10, 2020 at 8:00pm
4
Most recent comment from Max:Well, have you follow the tips in the article? If everything is applied like the article suggest and you still have bad performance, then let me know so I can investigate..for now, i don't even ...
Nicolò
Deactivate licenseClosed
Troubleshooting the Theme
Updated December 9, 2020 at 4:40pm
3
Most recent comment from Nicolò:Thanks
Abel Bascunana
Nav-filter Sort does not updateClosed
Troubleshooting the Theme
Updated December 7, 2020 at 4:03pm
11
Most recent comment from Alexandre Dubois:You are welcome
Steve Brown
Sonaar Theme Options - Import / ExportClosed
Troubleshooting the Theme
Updated December 5, 2020 at 4:08pm
5
Most recent comment from Steve Brown:Hi Max, the issue is resolved now. You may close the ticket.Thanks,Steve
Steve Brown
Image linkingClosed
Troubleshooting the Theme
Updated December 4, 2020 at 8:11pm
3
Most recent comment from Steve Brown:Fair enough, will do. You may close this particular ticket.Regards,Steve
Kahlil Moore
Wordpress Login LoopClosed
Troubleshooting the Theme
Updated December 1, 2020 at 5:45pm
4
Most recent comment from Max:Excellent. have a nice day.
hopeton
Demo Content InstallationClosed
Troubleshooting the Theme
Updated November 26, 2020 at 10:07pm
12
Most recent comment from Max:You are welcome
Richard
artists and playlists disappearedClosed
Troubleshooting the Theme
Updated November 26, 2020 at 12:11pm
2
Most recent comment from Richard:I'd somehow toggled 'Enable Music/Playlist CPT' to off. I've switched it back on and everything is back. Phew!
david
error after updateClosed
Troubleshooting the Theme
Updated November 24, 2020 at 9:22pm
14
Most recent comment from Alexandre Dubois:You are welcome