Public Tickets
Abel Bascunana
Nav-filter Sort does not updateClosed
Troubleshooting the Theme
Updated December 7, 2020 at 4:03pm
11
Most recent comment from Alexandre Dubois:You are welcome
Steve Brown
Sonaar Theme Options - Import / ExportClosed
Troubleshooting the Theme
Updated December 5, 2020 at 4:08pm
5
Most recent comment from Steve Brown:Hi Max, the issue is resolved now. You may close the ticket.Thanks,Steve
Steve Brown
Image linkingClosed
Troubleshooting the Theme
Updated December 4, 2020 at 8:11pm
3
Most recent comment from Steve Brown:Fair enough, will do. You may close this particular ticket.Regards,Steve
Kahlil Moore
Wordpress Login LoopClosed
Troubleshooting the Theme
Updated December 1, 2020 at 5:45pm
4
Most recent comment from Max:Excellent. have a nice day.
hopeton
Demo Content InstallationClosed
Troubleshooting the Theme
Updated November 26, 2020 at 10:07pm
12
Most recent comment from Max:You are welcome
Richard
artists and playlists disappearedClosed
Troubleshooting the Theme
Updated November 26, 2020 at 12:11pm
2
Most recent comment from Richard:I'd somehow toggled 'Enable Music/Playlist CPT' to off. I've switched it back on and everything is back. Phew!
david
error after updateClosed
Troubleshooting the Theme
Updated November 24, 2020 at 9:22pm
14
Most recent comment from Alexandre Dubois:You are welcome
Elizabeth Greene
Problem with Contact Form 7Closed
Troubleshooting the Theme
Updated November 23, 2020 at 9:59pm
2
Most recent comment from Max:Hi,
the from fields must be your email address.Read more the FAQ of Contact Form here: https://contactform7.com/faq/
Leandro
Question About Sonaar MP3 Player Preloading FilesClosed
Troubleshooting the Theme
Updated November 23, 2020 at 9:11pm
7
Most recent comment from Leandro:That is a really strange behavior.. Well, maybe is something on my browser or network then. Thanks anyway for the help!
Paula Campbell
revolution sliderClosed
Troubleshooting the Theme
Updated November 23, 2020 at 8:23pm
4
Most recent comment from Max:Awesome Paula! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little r ...
Siraj
2 issues with Sonnar ThemesClosed
Troubleshooting the Theme
Updated November 20, 2020 at 3:38pm
4
Most recent comment from Alexandre Dubois:You are welcome
Jeff Cook
Background imageClosed
Troubleshooting the Theme
Updated November 18, 2020 at 10:30pm
5
Most recent comment from Jeff Cook:Clearing my browser cache worked. Thanks!
Nicolò
Can't remove featured imageClosed
Troubleshooting the Theme
Updated November 13, 2020 at 4:06pm
6
Most recent comment from Max:you can inspect the code and remove this to have the featured button show up temporarily: https://d.pr/i/vb04Gc
Carrington
Menu DisappearedClosed
Troubleshooting the Theme
Updated November 13, 2020 at 3:15pm
8
Most recent comment from Alexandre Dubois:You are welcome
elodie thiebaut
problem load pageClosed
Troubleshooting the Theme
Updated November 12, 2020 at 2:02pm
4
Most recent comment from Max:Hi,well, the issue is not woocommerce specifically but rather the memory your plugin(s) takes against the ressource you have on your server. WooCommerce is certainly a big plugin and takes more ressou ...