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Public Tickets

Michael Cormier Essential Grid lockedClosed Troubleshooting the Theme   Updated December 10, 2020 at 10:49pm   3 Most recent comment from Michael Cormier:Thank you. I found. The update was not at the usual place. It was in the plugin list... In any case, it came back in order.See you. Johnny Burke poor performanceClosed Troubleshooting the Theme   Updated December 10, 2020 at 8:00pm   4 Most recent comment from Max:Well, have you follow the tips in the article? If everything is applied like the article suggest and you still have bad performance, then let me know so I can investigate..for now, i don't even ... Nicolò Deactivate licenseClosed Troubleshooting the Theme   Updated December 9, 2020 at 4:40pm   3 Most recent comment from Nicolò:Thanks Abel Bascunana Nav-filter Sort does not updateClosed Troubleshooting the Theme   Updated December 7, 2020 at 4:03pm   11 Most recent comment from Alexandre Dubois:You are welcome Steve Brown Sonaar Theme Options - Import / ExportClosed Troubleshooting the Theme   Updated December 5, 2020 at 4:08pm   5 Most recent comment from Steve Brown:Hi Max, the issue is resolved now. You may close the ticket.Thanks,Steve Steve Brown Image linkingClosed Troubleshooting the Theme   Updated December 4, 2020 at 8:11pm   3 Most recent comment from Steve Brown:Fair enough, will do. You may close this particular ticket.Regards,Steve Kahlil Moore Wordpress Login LoopClosed Troubleshooting the Theme   Updated December 1, 2020 at 5:45pm   4 Most recent comment from Max:Excellent. have a nice day. hopeton Demo Content InstallationClosed Troubleshooting the Theme   Updated November 26, 2020 at 10:07pm   12 Most recent comment from Max:You are welcome Richard artists and playlists disappearedClosed Troubleshooting the Theme   Updated November 26, 2020 at 12:11pm   2 Most recent comment from Richard:I'd somehow toggled 'Enable Music/Playlist CPT' to off. I've switched it back on and everything is back. Phew! david error after updateClosed Troubleshooting the Theme   Updated November 24, 2020 at 9:22pm   14 Most recent comment from Alexandre Dubois:You are welcome Elizabeth Greene Problem with Contact Form 7Closed Troubleshooting the Theme   Updated November 23, 2020 at 9:59pm   2 Most recent comment from Max:Hi, the from fields must be your email address.Read more the FAQ of Contact Form here: https://contactform7.com/faq/ Leandro Question About Sonaar MP3 Player Preloading FilesClosed Troubleshooting the Theme   Updated November 23, 2020 at 9:11pm   7 Most recent comment from Leandro:That is a really strange behavior.. Well, maybe is something on my browser or network then. Thanks anyway for the help! Paula Campbell revolution sliderClosed Troubleshooting the Theme   Updated November 23, 2020 at 8:23pm   4 Most recent comment from Max:Awesome Paula! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little r ... Siraj 2 issues with Sonnar ThemesClosed Troubleshooting the Theme   Updated November 20, 2020 at 3:38pm   4 Most recent comment from Alexandre Dubois:You are welcome Jeff Cook Background imageClosed Troubleshooting the Theme   Updated November 18, 2020 at 10:30pm   5 Most recent comment from Jeff Cook:Clearing my browser cache worked. Thanks!