Public Tickets
Kahlil Moore
Wordpress Login LoopClosed
Troubleshooting the Theme
Updated December 1, 2020 at 5:45pm
4
Most recent comment from Max:Excellent. have a nice day.
hopeton
Demo Content InstallationClosed
Troubleshooting the Theme
Updated November 26, 2020 at 10:07pm
12
Most recent comment from Max:You are welcome
Richard
artists and playlists disappearedClosed
Troubleshooting the Theme
Updated November 26, 2020 at 12:11pm
2
Most recent comment from Richard:I'd somehow toggled 'Enable Music/Playlist CPT' to off. I've switched it back on and everything is back. Phew!
david
error after updateClosed
Troubleshooting the Theme
Updated November 24, 2020 at 9:22pm
14
Most recent comment from Alexandre Dubois:You are welcome
Elizabeth Greene
Problem with Contact Form 7Closed
Troubleshooting the Theme
Updated November 23, 2020 at 9:59pm
2
Most recent comment from Max:Hi,
the from fields must be your email address.Read more the FAQ of Contact Form here: https://contactform7.com/faq/
Leandro
Question About Sonaar MP3 Player Preloading FilesClosed
Troubleshooting the Theme
Updated November 23, 2020 at 9:11pm
7
Most recent comment from Leandro:That is a really strange behavior.. Well, maybe is something on my browser or network then. Thanks anyway for the help!
Paula Campbell
revolution sliderClosed
Troubleshooting the Theme
Updated November 23, 2020 at 8:23pm
4
Most recent comment from Max:Awesome Paula! Happy we could help you out! Btw. If you have a moment, I would very much appreciate if you could quickly rate our theme 5 Stars, just to help me spread the word. It's my little r ...
Siraj
2 issues with Sonnar ThemesClosed
Troubleshooting the Theme
Updated November 20, 2020 at 3:38pm
4
Most recent comment from Alexandre Dubois:You are welcome
Jeff Cook
Background imageClosed
Troubleshooting the Theme
Updated November 18, 2020 at 10:30pm
5
Most recent comment from Jeff Cook:Clearing my browser cache worked. Thanks!
Nicolò
Can't remove featured imageClosed
Troubleshooting the Theme
Updated November 13, 2020 at 4:06pm
6
Most recent comment from Max:you can inspect the code and remove this to have the featured button show up temporarily: https://d.pr/i/vb04Gc
Carrington
Menu DisappearedClosed
Troubleshooting the Theme
Updated November 13, 2020 at 3:15pm
8
Most recent comment from Alexandre Dubois:You are welcome
elodie thiebaut
problem load pageClosed
Troubleshooting the Theme
Updated November 12, 2020 at 2:02pm
4
Most recent comment from Max:Hi,well, the issue is not woocommerce specifically but rather the memory your plugin(s) takes against the ressource you have on your server. WooCommerce is certainly a big plugin and takes more ressou ...
Rohit Sahai
Deprecated Functions in ThemeClosed
Troubleshooting the Theme
Updated November 11, 2020 at 1:43pm
4
Most recent comment from Max:Got it,will check and fix it in a future theme update.
Amélie Nyssen
Essential gridClosed
Troubleshooting the Theme
Updated November 11, 2020 at 1:02pm
8
Most recent comment from Max:Hi,I cant access your website. see sceenshot https://d.pr/i/CN8xnXperhaps thats your issue is due to your SSL certificate. Please contact your hosting provider about this
Abel Bascunana
Cart info cut on mobile in portraitClosed
Troubleshooting the Theme
Updated November 10, 2020 at 8:56pm
4
Most recent comment from Alexandre Dubois:You are welcome