Public Tickets
Amélie Nyssen
Essential gridClosed
Troubleshooting the Theme
Updated November 11, 2020 at 1:02pm
8
Most recent comment from Max:Hi,I cant access your website. see sceenshot https://d.pr/i/CN8xnXperhaps thats your issue is due to your SSL certificate. Please contact your hosting provider about this
Abel Bascunana
Cart info cut on mobile in portraitClosed
Troubleshooting the Theme
Updated November 10, 2020 at 8:56pm
4
Most recent comment from Alexandre Dubois:You are welcome
Abel Bascunana
How to add comments on a Page, not a blog post?Closed
Troubleshooting the Theme
Updated November 10, 2020 at 8:24pm
4
Most recent comment from Alexandre Dubois:You are welcome
Seth Gavriel
Menu Size and FormatClosed
Troubleshooting the Theme
Updated November 10, 2020 at 7:52pm
5
Most recent comment from Max:Great ! seems working now https://d.pr/i/ccA5ix
Nicolò
Event time 24 hours formatClosed
Troubleshooting the Theme
Updated November 10, 2020 at 3:51pm
4
Most recent comment from Alexandre Dubois:You are welcome
Nicolò
Override maximum events to displayClosed
Troubleshooting the Theme
Updated November 10, 2020 at 3:51pm
10
Most recent comment from Alexandre Dubois:You are welcome
Abel Bascunana
how to add schema markup for soonar play buttonClosed
Troubleshooting the Theme
Updated November 10, 2020 at 1:35pm
6
Most recent comment from Max:You are welcome
Johnny Burke
emails not received from contact formClosed
Troubleshooting the Theme
Updated November 9, 2020 at 11:24pm
2
Most recent comment from Max:Are your server is set to send emails ? please contact your hosting provider as Contact Form 7 (the plugin you use for the forms) is using the default SMTP that your webserver use.If you have any iss ...
Abel Bascunana
modify Header.phpClosed
Troubleshooting the Theme
Updated November 9, 2020 at 5:29pm
4
Most recent comment from Alexandre Dubois:You are welcome
Johnny Burke
Theme IssueClosed
Troubleshooting the Theme
Updated November 9, 2020 at 2:56pm
2
Most recent comment from Max:Hi,i cant seem to be able to reproduce your issue. can you please elaborate step by step how to reproduce it? also, if you can show me a video, that would be appreciated.
Filali
Problem installation themeClosed
Troubleshooting the Theme
Updated November 9, 2020 at 2:41pm
5
Most recent comment from Max:Hi Filali,
Elementor free is fine. You can update to Elementor Pro if you wish to use the Elementor Pro features but they are not required to use our theme.
If you mean to change the albums in slider ...
John Romein
Google search console error - suspect revolution slider needs updating - how?Closed
Troubleshooting the Theme
Updated November 9, 2020 at 2:22pm
2
Most recent comment from Max:Hi,Im not quiet familiar with Google Search console error regarding your website. Perhaps you can hire a SEO expert or webmaster in order to check carefully the UX errors and their impacts they have o ...
Tom Watson
Music Playlist Autoplay & ChromeClosed
Troubleshooting the Theme
Updated November 7, 2020 at 12:40pm
3
Most recent comment from Tom Watson:Ok, I will test it on another computer. It wasn't working in Chrome on my computer when I tested it after clicking around or scrolling. I have the auto-play enabled in Chrome though so I don& ...
Chris
Backend LagClosed
Troubleshooting the Theme
Updated November 6, 2020 at 3:18pm
19
Most recent comment from Chris:That’s fine. I just didn’t know if there was a hook for it or class to look for to toggle the button.
Marco Colnaghi
Video landing pagesClosed
Troubleshooting the Theme
Updated November 5, 2020 at 2:53pm
2
Most recent comment from Alexandre Dubois:Hello Marco, Please go to wp-admin>theme options>post settingsAnd select "none" as the "Single video default sidebar" option.https://d.pr/i/8YO08t