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Public Tickets

Jake Stebbings EventsClosed Troubleshooting the Theme   Updated November 4, 2020 at 6:04pm   17 Most recent comment from Max:Hi Jake,The themes are different so you cant have exactly the same thing.but please use this custom css to have the event title centered into your event row:@media (min-width: 769px){.sr_it-event-titl ... Nicolò Bulk events uploadClosed Troubleshooting the Theme   Updated November 4, 2020 at 5:45pm   4 Most recent comment from Alexandre Dubois:Thanks to have shared this with us. Very appreciate. Tom Watson Essential Grid not working with Continuous Music Player After Recent UpdateClosed Troubleshooting the Theme   Updated November 3, 2020 at 2:28pm   12 Most recent comment from Max:Great! have a good day Tom Dieter Error in the theme viewClosed Troubleshooting the Theme   Updated November 2, 2020 at 3:46pm   7 Most recent comment from Max:Ok, I can reproduce your issue now on your website. (but still cant replicate it on my local environment).Perhaps it a JavaScript conflict. Could you try something for me? Please deactivate all your ... Steve Brown Revolution Slider - images not showing in edit screenClosed Troubleshooting the Theme   Updated November 2, 2020 at 3:42pm   4 Most recent comment from Max:Hi Steve,I cant reproduce this on my local computer or any of our server.Could you please provide me access to your wp-admin and I will gladly check the issue you have. Jeff Cook Theme not working properlyClosed Troubleshooting the Theme   Updated October 30, 2020 at 9:24pm   13 Most recent comment from Max:This is what I see when i go to your website: https://d.pr/i/OJbM9Pplease elaborate on how I can reproduce the issue on my end. Jeff Cook ErrorsClosed Troubleshooting the Theme   Updated October 30, 2020 at 7:07pm   2 Most recent comment from Max:Could you please provide me access to your wp-admin and I will gladly check the issue you have. Lidia Image not displaying in safari or firefoxClosed Troubleshooting the Theme   Updated October 30, 2020 at 4:30pm   2 Most recent comment from Max:Its because your SSL is not correctly installed and your website is trying to load a non https assets. see error: https://d.pr/i/p2MLnAmake sure your image is loaded via https.perhaps use the plugin� ... Christophe Valtin Menu Effect On Scroll not working the right way.Closed Troubleshooting the Theme   Updated October 30, 2020 at 4:26pm   10 Most recent comment from Max:No problem,If you have not enqueue this in a custom JS, dont forget to change this value everytime you update the theme or your change will be overriden everytime. Abel Bascunana Essential Grid Update purchase codeClosed Troubleshooting the Theme   Updated October 29, 2020 at 10:25pm   11 Most recent comment from Max:No worry, have a great day Tomas Ospitaletche Contact FormClosed Troubleshooting the Theme   Updated October 29, 2020 at 1:12pm   2 Most recent comment from Max:Hi,the form is powered by the third party plugin called Contact Form 7.You can check the official documentation here: https://contactform7.com/docs/ Carrington Woocommerce causing redirect errorClosed Troubleshooting the Theme   Updated October 29, 2020 at 2:01am   2 Most recent comment from Max:HiPlease contact your webhosting about this issue. They are the best person to help with redirection issues.  ray a bugClosed Troubleshooting the Theme   Updated October 28, 2020 at 12:29pm   2 Most recent comment from Max:Hi Ray,its because the plugin you use is not compatible with Ajax page loading.There is 3 ways to resolve this:1) You can disable Ajax page loading by going to wp-admin > theme options > general sett ... Micheil Gray Essential Grid error 429Closed Troubleshooting the Theme   Updated October 26, 2020 at 9:52pm   4 Most recent comment from Max:The error is thrown directly by your instagram API account. You should check directly with Instagram how you can resolve this as im not very familiar with Instagram APIsOtherwise, perhaps you can us ... Markus Schlögl Theme OptionsClosed Troubleshooting the Theme   Updated October 26, 2020 at 4:59pm   7 Most recent comment from Max:Our theme options have always been in wp-admin > theme options.