Public Tickets
Abel Bascunana
how to add schema markup for soonar play buttonClosed
Troubleshooting the Theme
Updated November 10, 2020 at 1:35pm
6
Most recent comment from Max:You are welcome
Johnny Burke
emails not received from contact formClosed
Troubleshooting the Theme
Updated November 9, 2020 at 11:24pm
2
Most recent comment from Max:Are your server is set to send emails ? please contact your hosting provider as Contact Form 7 (the plugin you use for the forms) is using the default SMTP that your webserver use.If you have any iss ...
Abel Bascunana
modify Header.phpClosed
Troubleshooting the Theme
Updated November 9, 2020 at 5:29pm
4
Most recent comment from Alexandre Dubois:You are welcome
Johnny Burke
Theme IssueClosed
Troubleshooting the Theme
Updated November 9, 2020 at 2:56pm
2
Most recent comment from Max:Hi,i cant seem to be able to reproduce your issue. can you please elaborate step by step how to reproduce it? also, if you can show me a video, that would be appreciated.
Filali
Problem installation themeClosed
Troubleshooting the Theme
Updated November 9, 2020 at 2:41pm
5
Most recent comment from Max:Hi Filali,
Elementor free is fine. You can update to Elementor Pro if you wish to use the Elementor Pro features but they are not required to use our theme.
If you mean to change the albums in slider ...
John Romein
Google search console error - suspect revolution slider needs updating - how?Closed
Troubleshooting the Theme
Updated November 9, 2020 at 2:22pm
2
Most recent comment from Max:Hi,Im not quiet familiar with Google Search console error regarding your website. Perhaps you can hire a SEO expert or webmaster in order to check carefully the UX errors and their impacts they have o ...
Tom Watson
Music Playlist Autoplay & ChromeClosed
Troubleshooting the Theme
Updated November 7, 2020 at 12:40pm
3
Most recent comment from Tom Watson:Ok, I will test it on another computer. It wasn't working in Chrome on my computer when I tested it after clicking around or scrolling. I have the auto-play enabled in Chrome though so I don& ...
Chris
Backend LagClosed
Troubleshooting the Theme
Updated November 6, 2020 at 3:18pm
19
Most recent comment from Chris:That’s fine. I just didn’t know if there was a hook for it or class to look for to toggle the button.
Marco Colnaghi
Video landing pagesClosed
Troubleshooting the Theme
Updated November 5, 2020 at 2:53pm
2
Most recent comment from Alexandre Dubois:Hello Marco, Please go to wp-admin>theme options>post settingsAnd select "none" as the "Single video default sidebar" option.https://d.pr/i/8YO08t
Jake Stebbings
EventsClosed
Troubleshooting the Theme
Updated November 4, 2020 at 6:04pm
17
Most recent comment from Max:Hi Jake,The themes are different so you cant have exactly the same thing.but please use this custom css to have the event title centered into your event row:@media (min-width: 769px){.sr_it-event-titl ...
Nicolò
Bulk events uploadClosed
Troubleshooting the Theme
Updated November 4, 2020 at 5:45pm
4
Most recent comment from Alexandre Dubois:Thanks to have shared this with us. Very appreciate.
Tom Watson
Essential Grid not working with Continuous Music Player After Recent UpdateClosed
Troubleshooting the Theme
Updated November 3, 2020 at 2:28pm
12
Most recent comment from Max:Great! have a good day Tom
Dieter
Error in the theme viewClosed
Troubleshooting the Theme
Updated November 2, 2020 at 3:46pm
7
Most recent comment from Max:Ok, I can reproduce your issue now on your website. (but still cant replicate it on my local environment).Perhaps it a JavaScript conflict. Could you try something for me? Please deactivate all your ...
Steve Brown
Revolution Slider - images not showing in edit screenClosed
Troubleshooting the Theme
Updated November 2, 2020 at 3:42pm
4
Most recent comment from Max:Hi Steve,I cant reproduce this on my local computer or any of our server.Could you please provide me access to your wp-admin and I will gladly check the issue you have.
Jeff Cook
Theme not working properlyClosed
Troubleshooting the Theme
Updated October 30, 2020 at 9:24pm
13
Most recent comment from Max:This is what I see when i go to your website: https://d.pr/i/OJbM9Pplease elaborate on how I can reproduce the issue on my end.