Public Tickets
Jeremy
Featured Pod Images cut offClosed
Troubleshooting the Theme
Updated August 19, 2020 at 5:56pm
6
Most recent comment from Jeremy:Worked thank you!!
Willis
Variable ProductsClosed
Troubleshooting the Theme
Updated August 17, 2020 at 2:14pm
2
Most recent comment from Max:Hi,
What is your URL so i can reproduce the issue on my end? Also, send me screenshot so I can see your issue
Jonathan Sender
essential gridsClosed
Troubleshooting the Theme
Updated August 17, 2020 at 2:09pm
2
Most recent comment from Alexandre Dubois:Hi Jonathan, We will release a new update very soon with this plugin update. We are working on it.
James Thompson
Push Menu, social iconsClosed
Troubleshooting the Theme
Updated August 14, 2020 at 4:06pm
2
Most recent comment from Alexandre Dubois:Hi there, This issue have appeared since wordpress 5.5, but I new theme update have been released today to fix this.
Jonathan Sender
debug issues.Closed
Troubleshooting the Theme
Updated August 14, 2020 at 3:45pm
2
Most recent comment from Alexandre Dubois:Hello Jonathan, Please disable IRON demo importer. It is only required to import your demo content. Once it is done you dont need it anymore.
GertJan van Schuppen
Problem with Elementor Pro posts overviewClosed
Troubleshooting the Theme
Updated August 13, 2020 at 5:10pm
11
Most recent comment from Alexandre Dubois:Ok thanks to have report this. We are working on this. Please dont update wordpress until we release a new version
Jeremy
Ep Player Not working when hit playClosed
Troubleshooting the Theme
Updated August 12, 2020 at 4:08pm
5
Most recent comment from Jeremy:Ok, i'll add those and see if it fixes. thanks
Amanda Davis
Header and Footer MissingClosed
Troubleshooting the Theme
Updated August 11, 2020 at 4:27pm
3
Most recent comment from Alexandre Dubois:Hello Amanda, Everythings look fine when I go to http://michaelsmmm.com/.Which element is missing?
Ricardo Leon
Button IssueClosed
Troubleshooting the Theme
Updated August 11, 2020 at 4:25pm
6
Most recent comment from Alexandre Dubois:Hello Ricardo,Login credential still doesnt work.Are toalking about the subscibe button on the home page ?https://d.pr/free/i/7ddM6aYou want it gray?
Sabrina
Content Not Found ErrorClosed
Troubleshooting the Theme
Updated August 7, 2020 at 3:08pm
3
Most recent comment from Sabrina:Ok that worked thanks!
Jake
InstagramClosed
Troubleshooting the Theme
Updated August 7, 2020 at 2:45pm
12
Most recent comment from Max:Hi,Have you entered your own Instagram API key like the article I sent you told you?
José Pedro Ferreira
Bad page creationClosed
Troubleshooting the Theme
Updated August 6, 2020 at 2:55pm
3
Most recent comment from José Pedro Ferreira:Thank you very much Maxime for your prompt reply
PANAKEIA
EventsClosed
Troubleshooting the Theme
Updated August 3, 2020 at 4:37pm
13
Most recent comment from Max:Hi Jonk,Perhaps you have the option checked in your individual event post (see screenshot: https://d.pr/i/R07LZZ ) which override the main countdown hover option.
Alexis Lustenberger
Using MailchimpClosed
Troubleshooting the Theme
Updated August 2, 2020 at 6:09pm
2
Most recent comment from Alexis Lustenberger:My bad, everything works well ...
You can delete this ticket.
James Thompson
Ipad IOS 13.4.1 does NOT play mp3 playerClosed
Troubleshooting the Theme
Updated July 31, 2020 at 2:16pm
7
Most recent comment from Alexandre Dubois:Hello James, Unfortunately I dont have a IOS device today. I will be able tp test again monday,