Public Tickets
Richard DOINEAU
Track titleClosed
Troubleshooting the Theme
Updated April 21, 2020 at 7:32pm
8
Most recent comment from Richard DOINEAU:Thank you so much
kevin
Mobile ViewClosed
Troubleshooting the Theme
Updated April 21, 2020 at 11:11pm
10
Most recent comment from kevin:nevermind I got it working it was the amp plugin and the woo commerc services plugin causing the problems whole time
justin
NO DEMO CONTENT INSTALL IN TOOLS OPTIONClosed
Troubleshooting the Theme
Updated April 20, 2020 at 11:34pm
6
Most recent comment from Max:Ok, its because the library PHP ZIp module is not enabled on your server. Please contact your hosting provider and tell them to enabled PHP Zip Module extension. In addition, you can show them this l ...
Robin Schubert
Submit Button Hover FadeClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:33pm
12
Most recent comment from Alexandre Dubois:Great! Well done.
GertJan van Schuppen
Hamburger (sub)menu not working on mobileClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:31pm
4
Most recent comment from Alexandre Dubois:You did nothing wrong.We have added a custom JS to fix another issue. Something was wrong in our JS. It is fixed now
Filippo Danesi
Problems loading pagesClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:11pm
4
Most recent comment from Max:Which page are not loading correctly? please elaborate and send me screenshot so i can reproduce the same issue as you
Daniel
Slider RevolutionClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:03pm
4
Most recent comment from Max:Here you go.As I said, we dont support this new version of Rev Slider at this time. For bug and assistance, you will need to check directly with Rev Slider.
Jeff
CSS issue in search widgetClosed
Troubleshooting the Theme
Updated April 16, 2020 at 6:01pm
3
Most recent comment from Jeff:Thank you! That fixed it!
laurent
Problem configuring VAT for FranceClosed
Troubleshooting the Theme
Updated April 14, 2020 at 5:53pm
2
Most recent comment from Max:Hi there,Unfortunately, I dont know anything about TVA/VAT with WooCommerce. Perhaps you want to check directly with the WooCommerce team, WooCommerce forums or woocommerce community to help you set V ...
Robey
Error in headerClosed
Troubleshooting the Theme
Updated April 12, 2020 at 12:14am
3
Most recent comment from Robey:It worked. Thx ! :)
Ernesto da Silva
ErroreClosed
Troubleshooting the Theme
Updated April 11, 2020 at 11:12pm
4
Most recent comment from Max:Yes
isaac rico melendez
demo installClosed
Troubleshooting the Theme
Updated April 10, 2020 at 3:17pm
2
Most recent comment from Max:Hi,please contact your hosting provider and tell them you need to enable HTTP Loopback Connections because you are tyring to install a theme demo. You can also provide them the error message you hav ...
Filip
Slider Revolution with Ken Burns effectClosed
Troubleshooting the Theme
Updated April 9, 2020 at 3:26pm
12
Most recent comment from Max:you are welcome
Jeff
Adding a limited number of events in the sonaar: events widgetClosed
Troubleshooting the Theme
Updated April 8, 2020 at 7:26pm
2
Most recent comment from Max:Hi,Thanks for notifying this issue. I will add this to our roadmap and will fix the issue in a future version.In the meantime, i dont recommend to use the event widget in a sidebar.
Shawn
installng zip files on wordpressClosed
Troubleshooting the Theme
Updated April 8, 2020 at 5:16pm
2
Most recent comment from Max:Please read this article https://sonaar.ticksy.com/article/12407/