Public Tickets
rickstephenrick May
photos not showing on mobile devicesClosed
Troubleshooting the Theme
Updated April 30, 2020 at 7:03pm
4
Most recent comment from rickstephenrick May:Thanks,scroll down. there should be photos in the music section and "news" section but I don't see any.do you? I have android phone.
rickstephenrick May
Slider Revolution out of dateClosed
Troubleshooting the Theme
Updated April 29, 2020 at 2:38pm
4
Most recent comment from Max:Hello Ricky,The new version of Revolution Slider has a bug that prevent us updating it for our user. In fact, it does not allow javascript in it, and we relay on Javascript calls to launch audio playe ...
Hiral
Video grid not working in my websiteClosed
Troubleshooting the Theme
Updated April 29, 2020 at 2:11pm
4
Most recent comment from Alexandre Dubois:You are welcome
Abel Bascunana
Adding an url to Home menu or submenuClosed
Troubleshooting the Theme
Updated April 28, 2020 at 12:50pm
2
Most recent comment from Abel Bascunana:I found this that solved it thanks: https://sonaar.ticksy.com/article/12412/
Abel Bascunana
Popup Builder metabox not displayed on Pages, I can't make shortcode trigger popup OnLoadClosed
Troubleshooting the Theme
Updated April 27, 2020 at 10:56am
3
Most recent comment from Abel Bascunana:Sorry for the delay, I switched to Popup Maker. Thanks for the replay.Abel
Alberto San Vicente
EditionClosed
Troubleshooting the Theme
Updated April 24, 2020 at 3:57pm
12
Most recent comment from Alberto San Vicente:No se como cerrarlo
rickstephenrick May
new playlist categories do not displayClosed
Troubleshooting the Theme
Updated April 24, 2020 at 2:29am
4
Most recent comment from rickstephenrick May:You can close this ticket. :)
joe
woocommerce email footerClosed
Troubleshooting the Theme
Updated April 22, 2020 at 10:11pm
1
Most recent comment from joe:never mind i found it
kevin
MobileClosed
Troubleshooting the Theme
Updated April 22, 2020 at 6:24pm
7
Most recent comment from Max:https://kinsta.com/knowledgebase/429-too-many-requests/
Richard DOINEAU
Track titleClosed
Troubleshooting the Theme
Updated April 21, 2020 at 7:32pm
8
Most recent comment from Richard DOINEAU:Thank you so much
kevin
Mobile ViewClosed
Troubleshooting the Theme
Updated April 21, 2020 at 11:11pm
10
Most recent comment from kevin:nevermind I got it working it was the amp plugin and the woo commerc services plugin causing the problems whole time
justin
NO DEMO CONTENT INSTALL IN TOOLS OPTIONClosed
Troubleshooting the Theme
Updated April 20, 2020 at 11:34pm
6
Most recent comment from Max:Ok, its because the library PHP ZIp module is not enabled on your server. Please contact your hosting provider and tell them to enabled PHP Zip Module extension. In addition, you can show them this l ...
Robin Schubert
Submit Button Hover FadeClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:33pm
12
Most recent comment from Alexandre Dubois:Great! Well done.
GertJan van Schuppen
Hamburger (sub)menu not working on mobileClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:31pm
4
Most recent comment from Alexandre Dubois:You did nothing wrong.We have added a custom JS to fix another issue. Something was wrong in our JS. It is fixed now
Filippo Danesi
Problems loading pagesClosed
Troubleshooting the Theme
Updated April 17, 2020 at 3:11pm
4
Most recent comment from Max:Which page are not loading correctly? please elaborate and send me screenshot so i can reproduce the same issue as you