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Public Tickets

kevin MobileClosed Troubleshooting the Theme   Updated April 22, 2020 at 6:24pm   7 Most recent comment from Max:https://kinsta.com/knowledgebase/429-too-many-requests/ Richard DOINEAU Track titleClosed Troubleshooting the Theme   Updated April 21, 2020 at 7:32pm   8 Most recent comment from Richard DOINEAU:Thank you so much kevin Mobile ViewClosed Troubleshooting the Theme   Updated April 21, 2020 at 11:11pm   10 Most recent comment from kevin:nevermind I got it working it was the amp plugin and the woo commerc services plugin causing the problems whole time justin NO DEMO CONTENT INSTALL IN TOOLS OPTIONClosed Troubleshooting the Theme   Updated April 20, 2020 at 11:34pm   6 Most recent comment from Max:Ok, its because the library PHP ZIp module is not enabled on your server. Please contact your hosting provider and tell them to enabled PHP Zip Module extension. In addition, you can show them this l ... Robin Schubert Submit Button Hover FadeClosed Troubleshooting the Theme   Updated April 17, 2020 at 3:33pm   12 Most recent comment from Alexandre Dubois:Great! Well done. GertJan van Schuppen Hamburger (sub)menu not working on mobileClosed Troubleshooting the Theme   Updated April 17, 2020 at 3:31pm   4 Most recent comment from Alexandre Dubois:You did nothing wrong.We have added a custom JS  to fix another issue. Something was wrong in our JS. It is fixed now Filippo Danesi Problems loading pagesClosed Troubleshooting the Theme   Updated April 17, 2020 at 3:11pm   4 Most recent comment from Max:Which page are not loading correctly? please elaborate and send me screenshot so i can reproduce the same issue as you Daniel Slider RevolutionClosed Troubleshooting the Theme   Updated April 17, 2020 at 3:03pm   4 Most recent comment from Max:Here you go.As I said, we dont support this new version of Rev Slider at this time. For bug and assistance, you will need to check directly with Rev Slider. Jeff CSS issue in search widgetClosed Troubleshooting the Theme   Updated April 16, 2020 at 6:01pm   3 Most recent comment from Jeff:Thank you! That fixed it! laurent Problem configuring VAT for FranceClosed Troubleshooting the Theme   Updated April 14, 2020 at 5:53pm   2 Most recent comment from Max:Hi there,Unfortunately, I dont know anything about TVA/VAT with WooCommerce. Perhaps you want to check directly with the WooCommerce team, WooCommerce forums or woocommerce community to help you set V ... Robey Error in headerClosed Troubleshooting the Theme   Updated April 12, 2020 at 12:14am   3 Most recent comment from Robey:It worked. Thx ! :) Ernesto da Silva ErroreClosed Troubleshooting the Theme   Updated April 11, 2020 at 11:12pm   4 Most recent comment from Max:Yes isaac rico melendez demo installClosed Troubleshooting the Theme   Updated April 10, 2020 at 3:17pm   2 Most recent comment from Max:Hi,please contact your hosting provider and tell them you need to enable HTTP Loopback Connections because you are tyring to install a theme demo. You can also provide them the error message you hav ... Filip Slider Revolution with Ken Burns effectClosed Troubleshooting the Theme   Updated April 9, 2020 at 3:26pm   12 Most recent comment from Max:you are welcome Jeff Adding a limited number of events in the sonaar: events widgetClosed Troubleshooting the Theme   Updated April 8, 2020 at 7:26pm   2 Most recent comment from Max:Hi,Thanks for notifying this issue. I will add this to our roadmap and will fix the issue in a future version.In the meantime, i dont recommend to use the event widget in a sidebar.