Public Tickets
Henry
MP3 playerClosed
Troubleshooting the Theme
Updated May 18, 2020 at 5:57pm
6
Most recent comment from Max:Could you please try with another phone? if it does not work, please record your screen so i can see what you are doing because i really cannot reproduce the issue on my end and I have tried with 3 di ...
GertJan van Schuppen
Cannot save Template optionsClosed
Troubleshooting the Theme
Updated May 15, 2020 at 8:04pm
2
Most recent comment from Alexandre Dubois:I have fixed the issue in the theme core. No worry, the fix will also be part of the next theme update.
Philipp
plugin activatioClosed
Troubleshooting the Theme
Updated May 14, 2020 at 10:27am
5
Most recent comment from Philipp:THanks!!
Alberto San Vicente
Place a slider with slider revolution in fullscreen formatClosed
Troubleshooting the Theme
Updated May 13, 2020 at 5:35pm
4
Most recent comment from Max:Smart slider and revolution slider are 2 different plugins.I dont know smart slider, im sorry.
Daniel Brown
I just need to know hos to make the artists page, my home page, if possible. Right now all I'm doing is domain forwarding.Closed
Troubleshooting the Theme
Updated May 12, 2020 at 2:55pm
7
Most recent comment from Max:Ok, I understand now. You want to set a single artist page (which is a custom post ) as your homepage. WordPress does not have this ability through its setting options. You will have to customize it ...
azido
Embedded Twitch StreamClosed
Troubleshooting the Theme
Updated May 11, 2020 at 9:42am
3
Most recent comment from azido:That's a funky easy solution. Thank you!
Ilias Chaumont
Essential grid and past eventsClosed
Troubleshooting the Theme
Updated May 9, 2020 at 6:07pm
2
Most recent comment from Max:Unfortunately, its not possible to show Essential Grid with past events. You can only use the Event List widget to show past events.Im sorry
Abel Bascunana
Header icons & header scrollClosed
Troubleshooting the Theme
Updated May 8, 2020 at 2:14pm
8
Most recent comment from Max:You are welcome
Mark
Sticky MP3 Not playing mixcloudClosed
Troubleshooting the Theme
Updated May 6, 2020 at 2:33pm
3
Most recent comment from Max:Hi Mark,Mixcloud changed recently and they dont offer track URL to be embeded in custom player. You can however embed the native Mixcloud player anywhere on your site, but you cannot use in our sticky ...
Paco Hallak
audio playerClosed
Troubleshooting the Theme
Updated May 5, 2020 at 3:31pm
9
Most recent comment from Alexandre Dubois:Hello Paco, Sorry for the wait. It was not easy to understand what was wrong on your site. All your language, except english are not set well.I have create a French language option and it works.htt ...
Kevin
KevinClosed
Troubleshooting the Theme
Updated May 4, 2020 at 8:00pm
8
Most recent comment from Max:you are welcome
bitmobius
Elementor Sonaar Addons BUGClosed
Troubleshooting the Theme
Updated May 2, 2020 at 6:35pm
2
Most recent comment from Alexandre Dubois:Hi, Could you please remove the current 'Elementor Sonaar Addons' and re-install it.If the issue persist please provide a login credential to the wp-admin.
Abel Bascunana
How to add a new Custom Field in PlaylistClosed
Troubleshooting the Theme
Updated May 2, 2020 at 1:17pm
3
Most recent comment from Abel Bascunana:Apologies i didn't see the Enter New below the text field. You can close this one.Thanks,
nicole
woocommerce - product dataClosed
Troubleshooting the Theme
Updated May 1, 2020 at 12:32am
8
Most recent comment from Max:Yes it's 100% compatible with Woocommerce. A lot of our users use Woocommerce with it. The issue you have is your plugin I have mentioned earlier (not Elementor Page Builder, but the other one.. ...
Deirdre B
Downlading audio from a playlistClosed
Troubleshooting the Theme
Updated April 30, 2020 at 8:57pm
6
Most recent comment from Alexandre Dubois:You are welcome. I m glad you appreciate the work around solution.