Public Tickets
Andreas
Theme bug - File names changes on downloadClosed
Troubleshooting the Theme
Updated May 26, 2020 at 3:59pm
3
Most recent comment from Alexandre Dubois:Yes. Agree. This will be part of the next theme update.
Julian
backgroundClosed
Troubleshooting the Theme
Updated May 26, 2020 at 3:32pm
6
Most recent comment from Alexandre Dubois:You are welcome
Shannon Plaquet
"-Invalid date" shown for .timing_totalTimeClosed
Troubleshooting the Theme
Updated May 26, 2020 at 3:13pm
2
Most recent comment from Alexandre Dubois:The total time is generate when the audio is playing. If you click on play, you will see it. But the "invalid time" should not appears. Could you please try to disable all third part plugins Probably ...
milad beinabadi
Moonlight theme background imageClosed
Troubleshooting the Theme
Updated May 26, 2020 at 2:57pm
2
Most recent comment from Max:Hi What is your url so I can reproduce the issue? Also make sure to clear your browser cache.
Adam
Unable to change color of buttons on Woocommerce Checkout widget (used shortcode)Closed
Troubleshooting the Theme
Updated May 24, 2020 at 1:41pm
2
Most recent comment from Max:Hi To change woocommerce aspect and colors you might have to use some custom css. Here is an article that I've found on Google about it : https://www.themelocation.com/how-to-change-the-color-o ...
Julian
display of productsClosed
Troubleshooting the Theme
Updated May 23, 2020 at 9:46pm
3
Most recent comment from Julian:Hi Alexandre,the site is http://www.virginialillye.com/Login details are Username : virjulPassword : TreeTop$$01Thankyou
Michael
Install to WordpressClosed
Troubleshooting the Theme
Updated May 23, 2020 at 2:25am
2
Most recent comment from Max:HiSonaar.zip is not a plugin. You are trying to upload a plugin. Sonaar is a theme. You must go to wp-admin > appearance > themes > add new. You can learn more about our theme and watch video tutori ...
Dan Ahrendt
SoundCloud Stream links Not Supported?Closed
Troubleshooting the Theme
Updated May 22, 2020 at 1:36pm
6
Most recent comment from Max:Im sorry Dan and you are right. I have added an article to our knowledge base and I will add a link to the article into the label's subtext on the post-type instead.here is the article I just c ...
Henry
MP3 playerClosed
Troubleshooting the Theme
Updated May 18, 2020 at 5:57pm
6
Most recent comment from Max:Could you please try with another phone? if it does not work, please record your screen so i can see what you are doing because i really cannot reproduce the issue on my end and I have tried with 3 di ...
GertJan van Schuppen
Cannot save Template optionsClosed
Troubleshooting the Theme
Updated May 15, 2020 at 8:04pm
2
Most recent comment from Alexandre Dubois:I have fixed the issue in the theme core. No worry, the fix will also be part of the next theme update.
Philipp
plugin activatioClosed
Troubleshooting the Theme
Updated May 14, 2020 at 10:27am
5
Most recent comment from Philipp:THanks!!
Alberto San Vicente
Place a slider with slider revolution in fullscreen formatClosed
Troubleshooting the Theme
Updated May 13, 2020 at 5:35pm
4
Most recent comment from Max:Smart slider and revolution slider are 2 different plugins.I dont know smart slider, im sorry.
Daniel Brown
I just need to know hos to make the artists page, my home page, if possible. Right now all I'm doing is domain forwarding.Closed
Troubleshooting the Theme
Updated May 12, 2020 at 2:55pm
7
Most recent comment from Max:Ok, I understand now. You want to set a single artist page (which is a custom post ) as your homepage. WordPress does not have this ability through its setting options. You will have to customize it ...
azido
Embedded Twitch StreamClosed
Troubleshooting the Theme
Updated May 11, 2020 at 9:42am
3
Most recent comment from azido:That's a funky easy solution. Thank you!
Ilias Chaumont
Essential grid and past eventsClosed
Troubleshooting the Theme
Updated May 9, 2020 at 6:07pm
2
Most recent comment from Max:Unfortunately, its not possible to show Essential Grid with past events. You can only use the Event List widget to show past events.Im sorry