Public Tickets
José Pedro Ferreira
Bad formattingClosed
Troubleshooting the Theme
Updated June 17, 2020 at 6:55am
16
Most recent comment from José Pedro Ferreira:The preblem is solved!Thank you very much for your great help!
Matt
Adsense ads not appearing on mobile version of themeClosed
Troubleshooting the Theme
Updated June 16, 2020 at 7:13pm
7
Most recent comment from Max:As I said, you are hidden some of your section on tablet and mobile. see screenshot https://d.pr/i/bAgiKt
Ethan
Time Duration on Podcast not showing when mp3 is externalClosed
Troubleshooting the Theme
Updated June 16, 2020 at 1:44pm
8
Most recent comment from Alexandre Dubois:1. The issue has to fixed in our theme core, so thanks to have reported it to us. I have fixed in your theme and no worry, the fix will be part of the next theme update.2. And what do you want about t ...
Miro Vaz
Dont have access to email from purchaseClosed
Troubleshooting the Theme
Updated June 14, 2020 at 11:57pm
12
Most recent comment from Max:Hi,try to reset your password here maybe: https://sonaar.io/wp-login.php?action=lostpasswordWhen you will get your new password, please go here: http://sonaar.io/login and login again
Matthew Bertrand
Music grid BoxedClosed
Troubleshooting the Theme
Updated June 12, 2020 at 5:47pm
12
Most recent comment from Matthew Bertrand:Merci,
Oui, j'ai réalisé avec l'accent dans certaines de vos vidéos tutuoriales. :P
Nous sommes un mélange d'artistes français et anglais basé à Montréal.
Heureux de travaill ...
Micheil Gray
Menu Options Hot LinksClosed
Troubleshooting the Theme
Updated June 12, 2020 at 1:55pm
2
Most recent comment from Alexandre Dubois:Hi Micheil,Please go to wp-admin>theme options>custom css/jsAnd copy this code in the custom css field. .classic-menu:not(.responsive) .classic-menu-hot-links > li a{font-size: 22px;}
Mike Rowley
Hiding Responsive MenuClosed
Troubleshooting the Theme
Updated June 11, 2020 at 5:58pm
5
Most recent comment from Niko Valsamidis:Thx, Was looking for that to !! :) Great
Matthew Bertrand
Menu barClosed
Troubleshooting the Theme
Updated June 11, 2020 at 3:44pm
2
Most recent comment from Alexandre Dubois:Hi there, Your menu is a bit large. Maybe you should concider to change some settings in the theme-options>menu options. Maybe you can set the logo above the menu.Or reduce some padding between ite ...
Alex Ducenord
PlaylistClosed
Troubleshooting the Theme
Updated June 8, 2020 at 3:51pm
2
Most recent comment from Alexandre Dubois:Hi Alex, You are probalby talking about playlist category. Please go to wp-admin>playlist>categoryhttps://www.wpbeginner.com/beginners-guide/how-to-add-categories-and-subcategories-to-wordpress/
Robey
Page not loading first timeClosed
Troubleshooting the Theme
Updated June 3, 2020 at 7:51pm
6
Most recent comment from Alexandre Dubois:You are welcome
John Anthony
MP3 Pro Player not working on WP themeClosed
Troubleshooting the Theme
Updated June 1, 2020 at 2:44pm
2
Most recent comment from Alexandre Dubois:Hi there, Please provide the login credential to https://sonaar.ticksy.com/ticket/2249635/
Brian vab Andel
install problem themeClosed
Troubleshooting the Theme
Updated May 29, 2020 at 5:43pm
2
Most recent comment from Alexandre Dubois:Hi There, May I have a login credential to the wp-admin?
Vance Lawrence
After installing Theme critical error by wordpressClosed
Troubleshooting the Theme
Updated May 29, 2020 at 5:21pm
2
Most recent comment from Alexandre Dubois:Hi, Which error?May I see?Can you provide a login crendential to the wp-admin?
Andreas
Theme bug - File names changes on downloadClosed
Troubleshooting the Theme
Updated May 26, 2020 at 3:59pm
3
Most recent comment from Alexandre Dubois:Yes. Agree. This will be part of the next theme update.
Julian
backgroundClosed
Troubleshooting the Theme
Updated May 26, 2020 at 3:32pm
6
Most recent comment from Alexandre Dubois:You are welcome