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Public Tickets

Alain Mayrand Music player alignemtnClosed Troubleshooting the Theme   Updated June 19, 2020 at 2:44pm   8 Most recent comment from Alexandre Dubois:No hide number parameter is available through the shortcode, but you can use this custom css code:.iron-audioplayer .track-number .number {display: none;} José Pedro Ferreira Bad formattingClosed Troubleshooting the Theme   Updated June 17, 2020 at 6:55am   16 Most recent comment from José Pedro Ferreira:The preblem is solved!Thank you very much for your great help! Matt Adsense ads not appearing on mobile version of themeClosed Troubleshooting the Theme   Updated June 16, 2020 at 7:13pm   7 Most recent comment from Max:As I said, you are hidden some of your section on tablet and mobile. see screenshot https://d.pr/i/bAgiKt Ethan Time Duration on Podcast not showing when mp3 is externalClosed Troubleshooting the Theme   Updated June 16, 2020 at 1:44pm   8 Most recent comment from Alexandre Dubois:1. The issue has to fixed in our theme core, so thanks to have reported it to us. I have fixed in your theme and no worry, the fix will be part of the next theme update.2. And what do you want about t ... Miro Vaz Dont have access to email from purchaseClosed Troubleshooting the Theme   Updated June 14, 2020 at 11:57pm   12 Most recent comment from Max:Hi,try to reset your password here maybe: https://sonaar.io/wp-login.php?action=lostpasswordWhen you will get your new password, please go here: http://sonaar.io/login and login again Matthew Bertrand Music grid BoxedClosed Troubleshooting the Theme   Updated June 12, 2020 at 5:47pm   12 Most recent comment from Matthew Bertrand:Merci, Oui, j'ai réalisé avec l'accent dans certaines de vos vidéos tutuoriales. :P Nous sommes un mélange d'artistes français et anglais basé à Montréal. Heureux de travaill ... Micheil Gray Menu Options Hot LinksClosed Troubleshooting the Theme   Updated June 12, 2020 at 1:55pm   2 Most recent comment from Alexandre Dubois:Hi Micheil,Please go to wp-admin>theme options>custom css/jsAnd copy this code in the custom css field.  .classic-menu:not(.responsive) .classic-menu-hot-links > li a{font-size: 22px;} Mike Rowley Hiding Responsive MenuClosed Troubleshooting the Theme   Updated June 11, 2020 at 5:58pm   5 Most recent comment from Niko Valsamidis:Thx, Was looking for that to !! :) Great Matthew Bertrand Menu barClosed Troubleshooting the Theme   Updated June 11, 2020 at 3:44pm   2 Most recent comment from Alexandre Dubois:Hi there, Your menu is a bit large. Maybe you should concider to change some settings in the theme-options>menu options. Maybe you can set the logo above the menu.Or reduce some padding between ite ... Alex Ducenord PlaylistClosed Troubleshooting the Theme   Updated June 8, 2020 at 3:51pm   2 Most recent comment from Alexandre Dubois:Hi Alex, You are probalby talking about playlist category. Please go to wp-admin>playlist>categoryhttps://www.wpbeginner.com/beginners-guide/how-to-add-categories-and-subcategories-to-wordpress/ Robey Page not loading first timeClosed Troubleshooting the Theme   Updated June 3, 2020 at 7:51pm   6 Most recent comment from Alexandre Dubois:You are welcome John Anthony MP3 Pro Player not working on WP themeClosed Troubleshooting the Theme   Updated June 1, 2020 at 2:44pm   2 Most recent comment from Alexandre Dubois:Hi there, Please provide the login credential to https://sonaar.ticksy.com/ticket/2249635/ Brian vab Andel install problem themeClosed Troubleshooting the Theme   Updated May 29, 2020 at 5:43pm   2 Most recent comment from Alexandre Dubois:Hi There, May I have a login credential to the wp-admin? Vance Lawrence After installing Theme critical error by wordpressClosed Troubleshooting the Theme   Updated May 29, 2020 at 5:21pm   2 Most recent comment from Alexandre Dubois:Hi, Which error?May I see?Can you provide a login crendential to the wp-admin? Andreas Theme bug - File names changes on downloadClosed Troubleshooting the Theme   Updated May 26, 2020 at 3:59pm   3 Most recent comment from Alexandre Dubois:Yes. Agree. This will be part of the next theme update.