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Public Tickets

Daniel Slider RevolutionClosed Troubleshooting the Theme   Updated April 17, 2020 at 3:03pm   4 Most recent comment from Max:Here you go.As I said, we dont support this new version of Rev Slider at this time. For bug and assistance, you will need to check directly with Rev Slider. Jeff CSS issue in search widgetClosed Troubleshooting the Theme   Updated April 16, 2020 at 6:01pm   3 Most recent comment from Jeff:Thank you! That fixed it! laurent Problem configuring VAT for FranceClosed Troubleshooting the Theme   Updated April 14, 2020 at 5:53pm   2 Most recent comment from Max:Hi there,Unfortunately, I dont know anything about TVA/VAT with WooCommerce. Perhaps you want to check directly with the WooCommerce team, WooCommerce forums or woocommerce community to help you set V ... Robey Error in headerClosed Troubleshooting the Theme   Updated April 12, 2020 at 12:14am   3 Most recent comment from Robey:It worked. Thx ! :) Ernesto da Silva ErroreClosed Troubleshooting the Theme   Updated April 11, 2020 at 11:12pm   4 Most recent comment from Max:Yes isaac rico melendez demo installClosed Troubleshooting the Theme   Updated April 10, 2020 at 3:17pm   2 Most recent comment from Max:Hi,please contact your hosting provider and tell them you need to enable HTTP Loopback Connections because you are tyring to install a theme demo. You can also provide them the error message you hav ... Filip Slider Revolution with Ken Burns effectClosed Troubleshooting the Theme   Updated April 9, 2020 at 3:26pm   12 Most recent comment from Max:you are welcome Jeff Adding a limited number of events in the sonaar: events widgetClosed Troubleshooting the Theme   Updated April 8, 2020 at 7:26pm   2 Most recent comment from Max:Hi,Thanks for notifying this issue. I will add this to our roadmap and will fix the issue in a future version.In the meantime, i dont recommend to use the event widget in a sidebar. Shawn installng zip files on wordpressClosed Troubleshooting the Theme   Updated April 8, 2020 at 5:16pm   2 Most recent comment from Max:Please read this article https://sonaar.ticksy.com/article/12407/ Courtney Music player is not playing any musicClosed Troubleshooting the Theme   Updated April 7, 2020 at 8:25pm   6 Most recent comment from Courtney:Ugh. Namecheap installed it and apparently we can't get rid of it. Migrating the site to another server. It works perfectly there. Thanks for the help guys. You can close this out! Martin Menu/Page title overlappingClosed Troubleshooting the Theme   Updated April 6, 2020 at 10:04pm   3 Most recent comment from Martin:thank you! Charles M Musik Player (Elementor)Closed Troubleshooting the Theme   Updated April 6, 2020 at 4:41pm   2 Most recent comment from Max:Hi,Can you elaborate a little bit with screenshot or video so I can understand correctly the issue?Make sure to use Google Chrome... Brian theme brokeClosed Troubleshooting the Theme   Updated April 6, 2020 at 3:54pm   15 Most recent comment from Alexandre Dubois:Thanks to have report this issue.I have fixed it. Michele Boito Autoplay function in audioplayerClosed Troubleshooting the Theme   Updated April 2, 2020 at 6:53pm   2 Most recent comment from Max:Hi,Auto-play audio when your page loads is now banned by most desktop and mobile browsers including Chrome and Safari. This is what we call a "Auto-Play Policy". To play audio in a web browser, the us ... Montreal S. I'm using the Milend ThemeClosed Troubleshooting the Theme   Updated April 1, 2020 at 1:44pm   6 Most recent comment from Alexandre Dubois:You are welcome