Public Tickets
José Pedro Ferreira
PHP VersionClosed
Troubleshooting the Theme
Updated March 18, 2020 at 3:48pm
3
Most recent comment from José Pedro Ferreira:Thanks!The problem was that Unyson Backup requires PHP Zip module but it was not enabled on my server.I have enabled it and now PHP 7.3 is working
James Dawson
Ppodcast player - Google ChromeClosed
Troubleshooting the Theme
Updated March 16, 2020 at 3:44pm
5
Most recent comment from Max:Umm, sorry, I never used the repatcha with CF7..I dont know what does not work.Does it work with another default theme activated?
Daniel Oyston
Incorrect Image Being ServceClosed
Troubleshooting the Theme
Updated March 16, 2020 at 2:36pm
2
Most recent comment from Max:Hi,I have fixed it for your grid 4 columns. see what I did: https://d.pr/i/mwTevfso make sure you have the same settings for your grid on your homepage.
Robin Schubert
Blank Page when using "Coming Soon" Page with Elementor CanvasClosed
Troubleshooting the Theme
Updated March 13, 2020 at 3:32pm
12
Most recent comment from David Boll:Hi Robin,
This ticket is Public, so you shouldn't post admin login and password for everyone to see ;)
You should reset the password or delete the admin-account so that no one messes with you
...
Ethan Lazarus
ArtistsClosed
Troubleshooting the Theme
Updated March 10, 2020 at 1:56pm
5
Most recent comment from Max:Hi please check now. see screenshot of what I did: https://d.pr/i/CmetSs
José Pedro Ferreira
Error messageClosed
Troubleshooting the Theme
Updated March 9, 2020 at 3:17pm
4
Most recent comment from José Pedro Ferreira:Thanks! It solved the problem!
Cedric Seymore
Theme brokeClosed
Troubleshooting the Theme
Updated March 9, 2020 at 2:20pm
2
Most recent comment from Max:Hi,I dont know what is Omni WP Etsy as I never used it. but the issue seems coming from that plugin since the function e2wProbe is their plugin. Please check direcly with the author of Omni WP Et ...
Kieran Gilchrist
Elementor ErrorClosed
Troubleshooting the Theme
Updated March 6, 2020 at 4:44pm
5
Most recent comment from Kieran Gilchrist:Many thanks.
Paul Munger
Fixing things on StreamKing themed podcast websiteClosed
Troubleshooting the Theme
Updated March 6, 2020 at 3:53pm
4
Most recent comment from Max:Hi Paul,give me access to your wp-admin and Ill fix the comments box.
Ken Howard
errorClosed
Troubleshooting the Theme
Updated March 6, 2020 at 3:21pm
2
Most recent comment from Max:Hi,1) Could you please provide me access to your wp-admin and I will gladly check the issue you have.2) I also need access to your FTP. If you dont have access to your ftp, please call your hosting pr ...
Paul Munger
Updated Elementor Breaks SiteClosed
Troubleshooting the Theme
Updated March 6, 2020 at 2:44pm
3
Most recent comment from Paul Munger:Thanks, I was able to get the site working again. Issue resolved!
Daniel Oyston
Theme update issuesClosed
Troubleshooting the Theme
Updated March 4, 2020 at 1:34pm
2
Most recent comment from Alexandre Dubois:Hello, Please go to wp-admin>appearance>install pluginsAnd update "Elementor Sonaar Addon"
Nodenot
videos don't play anymore on iosClosed
Troubleshooting the Theme
Updated March 2, 2020 at 5:06pm
2
Most recent comment from Max:Hi,Could you please explain how to reproduce the issue? Does this happens only with our theme or with any themes?
Gábor Juhász
translate the footerClosed
Troubleshooting the Theme
Updated February 24, 2020 at 8:13pm
4
Most recent comment from Alexandre Dubois:Hello, Now you can. I went to wp-admin>languages>setting>Custom post types and TaxonomiesAnd I have check all custom post type.
Raf Cardenas
Upcoming shows not listing all eventsClosed
Troubleshooting the Theme
Updated February 19, 2020 at 4:58pm
9
Most recent comment from Raf Cardenas:That worked for all browsers and mobile. Thanks for your assistance, you can close this ticket.