Public Tickets
Corrado Cocco
TecnicaClosed
Troubleshooting the Theme
Updated January 22, 2020 at 3:19pm
2
Most recent comment from Max:Make sure to clear your browser cache.If it does not work, please send me screenshot of where you change the background exactly and provide me access to your wp-admin and I will gladly check the issue ...
Eric Little
after update code is showing on front end of websiteClosed
Troubleshooting the Theme
Updated January 21, 2020 at 10:03pm
3
Most recent comment from Eric Little:I updated and activated updated all plugins and it fixed it! Thanks!
Jason Binkley
Podcrafter theme demo content error during installClosed
Troubleshooting the Theme
Updated January 20, 2020 at 10:33pm
8
Most recent comment from Max:Awesome Jason ! You've nailed it.If you have questions, let me know
Cedric
Artist PageClosed
Troubleshooting the Theme
Updated January 17, 2020 at 3:11pm
3
Most recent comment from Cedric:Hello,Understood. Thanks for the quick response.In the end, I managed to do what I wanted with another widget that I downloaded.ThanksC
Ali Foomani
Minifying CSSClosed
Troubleshooting the Theme
Updated January 16, 2020 at 11:50pm
9
Most recent comment from Max:Opps here we go: https://d.pr/f/F9r4HRDON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST AND UPLOAD THE JSON FILE INTO WP ROCKET*** DON'T FORGET TO UNZIP THE FILE ON YOUR COMPUTER FIRST ...
RJ
trouble installing demosClosed
Troubleshooting the Theme
Updated January 16, 2020 at 11:31pm
7
Most recent comment from Max:Apex: https://d.pr/f/N5D5M8Mandala: https://d.pr/f/4dtMQfMilend: https://d.pr/f/Y65XplMoonlight: https://d.pr/f/lsP6KvOutlander: https://d.pr/f/FW2IxxSo to import a theme demo, upload demo.zip in ...
GertJan van Schuppen
Padding blogposts / ElementorClosed
Troubleshooting the Theme
Updated January 15, 2020 at 7:29pm
4
Most recent comment from Max:Unfortunately, Elementor's widget has its own CSS and the standard wordpress editor has also its own CSS so they dont react the same way.The only way to make it identical is to adjust the elemen ...
tims
Theme menu and audio player not showing properlyClosed
Troubleshooting the Theme
Updated January 14, 2020 at 4:32pm
7
Most recent comment from tims:I have checked it out on my studio pc and it displays properly. thank you
joe
stripe conflict formatting cssClosed
Troubleshooting the Theme
Updated January 14, 2020 at 2:43pm
8
Most recent comment from Max:ok
Raf Cardenas
License key field emptyClosed
Troubleshooting the Theme
Updated January 13, 2020 at 8:08pm
3
Most recent comment from Raf Cardenas:All set, thanks.
GertJan van Schuppen
Can I change this templates?Closed
Troubleshooting the Theme
Updated January 10, 2020 at 4:12pm
3
Most recent comment from GertJan van Schuppen:Thanks!
GertJan van Schuppen
Too much white space on mobileClosed
Troubleshooting the Theme
Updated January 9, 2020 at 6:34pm
2
Most recent comment from Max:Hi,you can adjust everything with custom CSS. Unfortunately, coding / offering custom CSS and website personalisation is beyond the scope of our free support. However, we do offer now a service to hel ...
GertJan van Schuppen
Problem with (re)naming URLClosed
Troubleshooting the Theme
Updated January 9, 2020 at 4:18pm
3
Most recent comment from GertJan van Schuppen:Hi!Yes I found it a little before your reply!Thanks.GertJan
JClay
VideosClosed
Troubleshooting the Theme
Updated January 8, 2020 at 2:33pm
6
Most recent comment from Alexandre Dubois:Sorry JClay,We cant change the dedicate video archive url.
Me
Multiple h1, disable autoplay, smooth scrollingClosed
Troubleshooting the Theme
Updated January 6, 2020 at 5:01pm
2
Most recent comment from Alexandre Dubois:Hi there, 1. No worries about the h1. Each event list elements are made as a Article. Each Article can have a H1. 2.You have to edit the audioplayer with elementor And disable popup player in foote ...